{
  "page": {
    "id": "j43dvs8nnzmy",
    "name": "ABBYY",
    "url": "https://status.abbyy.com"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Vantage Cloud 3","created_at":"2026-02-02T14:35:57.746Z","updated_at":"2026-07-02T20:41:04.413Z","position":1,"description":null,"showcase":false,"start_date":null,"id":"ttvmbxhfwpk2","group_id":null,"page_id":"j43dvs8nnzmy","components":["npgnywf6gxy7","pf4kwppm6vh2","cqfpgx6dcy08"]},{"status":"operational","name":"Vantage Cloud 2.7","created_at":"2026-02-02T14:38:55.350Z","updated_at":"2026-02-02T14:45:04.018Z","position":2,"description":null,"showcase":false,"start_date":null,"id":"shtwqxs7n6pw","group_id":null,"page_id":"j43dvs8nnzmy","components":["ny74nq9gwndx","svb1lzvf8rsh","h4rmfrc674fv"]},{"status":"operational","name":"FlexiCapture Cloud","created_at":"2026-02-02T14:43:06.327Z","updated_at":"2026-02-02T14:43:21.122Z","position":3,"description":null,"showcase":false,"start_date":null,"id":"ct26nzh9fg4q","group_id":null,"page_id":"j43dvs8nnzmy","components":["50yl67qnvgjd","49v5wfpc0zb7","n3xydwfwx47t","v67jfrdhnpp2"]},{"status":"operational","name":"Timeline Cloud","created_at":"2026-02-02T14:45:41.232Z","updated_at":"2026-02-02T14:46:56.261Z","position":4,"description":null,"showcase":false,"start_date":null,"id":"m18tm457b3gs","group_id":null,"page_id":"j43dvs8nnzmy","components":["qxl2kw3d3bx0","hqjlhtryts5y","fslykkkvdmtn","btccwntj8g10"]},{"status":"operational","name":"Proof of Identity US","created_at":"2022-12-06T17:16:16.773Z","updated_at":"2026-02-02T14:46:56.270Z","position":5,"description":null,"showcase":true,"start_date":"2022-12-06T00:00:00.000Z","id":"hvz6n8npwscd","group_id":null,"page_id":"j43dvs8nnzmy"},{"status":"operational","name":"Online Licensing Service","created_at":"2024-12-05T14:49:50.101Z","updated_at":"2026-02-24T02:23:43.676Z","position":6,"description":null,"showcase":true,"start_date":"2024-01-01T00:00:00.000Z","id":"2c38qxck21y3","group_id":null,"page_id":"j43dvs8nnzmy"}],
  "incidents": [{"name":"FlexiCapture Cloud EU - Scheduled Maintenance on Nov 13, 2026 18:00 CET/ 17:00 UTC","status":"scheduled","created_at":"2026-11-06T06:16:46.048Z","updated_at":"2026-11-06T06:16:46.136Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/hgghvc1m8z76","scheduled_for":"2026-11-13T17:00:00.000Z","scheduled_until":"2026-11-14T01:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-06T06:16:46.037Z","reminder_intervals":null,"id":"9sh2m6nsgjjq","page_id":"j43dvs8nnzmy","incident_updates":[{"status":"scheduled","body":"ABBYY has scheduled a maintenance window to upgrade FlexiCapture Cloud EU Infra on Friday, Nov 13 2026. \n\nScheduled time:  \n \nStart: 17:00 UTC / 18:00 CET on Nov 13 \nEnd: 01:00 UTC / 02:00 CET on Nov 14 \n \nDuring the maintenance window, access to ABBYY FlexiCapture Cloud EU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.   \n \nThis maintenance is part of our ongoing efforts to improve platform performance, reliability, and security  \n \n\nService reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.   \n  \nYou can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.   \n  \nIf you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.   \n  \nBest regards,   \nThe ABBYY Team","created_at":"2026-11-06T06:16:46.133Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T06:16:46.133Z","display_at":"2026-11-06T06:16:46.133Z","deliver_notifications":true,"tweet_id":null,"id":"gxb0375rpfr8","incident_id":"9sh2m6nsgjjq","custom_tweet":null,"affected_components":[{"code":"50yl67qnvgjd","name":"FlexiCapture Cloud - EU","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"EU","created_at":"2021-11-15T11:34:56.614Z","updated_at":"2026-09-23T19:56:24.859Z","position":1,"description":null,"showcase":true,"start_date":"2021-07-07T00:00:00.000Z","id":"50yl67qnvgjd","page_id":"j43dvs8nnzmy","group_id":"ct26nzh9fg4q"}]},{"name":"FlexiCapture Cloud US - Scheduled Maintenance on Nov 13, 2026 22:00 EST","status":"scheduled","created_at":"2026-11-06T06:18:29.014Z","updated_at":"2026-11-06T06:18:29.108Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/1bmq1pn8v8kp","scheduled_for":"2026-11-14T03:00:00.000Z","scheduled_until":"2026-11-14T11:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-06T06:18:29.004Z","reminder_intervals":null,"id":"dg2r2bngdhph","page_id":"j43dvs8nnzmy","incident_updates":[{"status":"scheduled","body":"ABBYY has scheduled a maintenance window to upgrade FlexiCapture Cloud US Infra on Friday, Nov 13 2026. \n\nScheduled time:  \n \nStart: 22:00 EST on Nov 13 / 03:00 UTC on Nov 14 \nEnd: 06:00 EST / 11:00 UTC on Nov 14 \n \nDuring the maintenance window, access to ABBYY FlexiCapture Cloud US will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.   \n \nThis maintenance is part of our ongoing efforts to improve platform performance, reliability, and security  \n \n\nService reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.   \n  \nYou can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.   \n  \nIf you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.   \n  \nBest regards,   \nThe ABBYY Team","created_at":"2026-11-06T06:18:29.105Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T06:18:29.105Z","display_at":"2026-11-06T06:18:29.105Z","deliver_notifications":true,"tweet_id":null,"id":"bhchw4vyclj0","incident_id":"dg2r2bngdhph","custom_tweet":null,"affected_components":[{"code":"n3xydwfwx47t","name":"FlexiCapture Cloud - US","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"US","created_at":"2021-11-15T11:35:20.736Z","updated_at":"2026-09-23T19:56:24.896Z","position":3,"description":null,"showcase":true,"start_date":"2021-07-07T00:00:00.000Z","id":"n3xydwfwx47t","page_id":"j43dvs8nnzmy","group_id":"ct26nzh9fg4q"}]},{"name":"FlexiCapture Cloud AU - Scheduled Maintenance on Nov 21, 2026 00:30 AEDT","status":"scheduled","created_at":"2026-11-06T06:25:19.067Z","updated_at":"2026-11-06T06:25:19.155Z","monitoring_at":null,"resolved_at":null,"impact":"maintenance","shortlink":"https://stspg.io/81qy24dg9c6j","scheduled_for":"2026-11-20T13:30:00.000Z","scheduled_until":"2026-11-20T21:30:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-11-06T06:25:19.057Z","reminder_intervals":null,"id":"jgh7ryk7ly69","page_id":"j43dvs8nnzmy","incident_updates":[{"status":"scheduled","body":"ABBYY has scheduled a maintenance window to upgrade FlexiCapture Cloud AU Infra on Friday, Nov 20 2026. \n\nScheduled time:  \n \nStart: 00:30 AEDT on Nov 21/ 13:30 UTC on Nov 20 \nEnd: 08:30 AEDT on Nov 21 / 21:30 UTC on Nov 20 \n \nDuring the maintenance window, access to ABBYY FlexiCapture Cloud AU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.   \n \nThis maintenance is part of our ongoing efforts to improve platform performance, reliability, and security  \n \n\nService reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.   \n  \nYou can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.   \n  \nIf you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.   \n  \nBest regards,   \nThe ABBYY Team","created_at":"2026-11-06T06:25:19.152Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-06T06:25:19.152Z","display_at":"2026-11-06T06:25:19.152Z","deliver_notifications":true,"tweet_id":null,"id":"m126p3yk24b4","incident_id":"jgh7ryk7ly69","custom_tweet":null,"affected_components":[{"code":"v67jfrdhnpp2","name":"FlexiCapture Cloud - AU","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"AU","created_at":"2021-11-15T11:35:43.074Z","updated_at":"2026-09-24T02:22:47.361Z","position":4,"description":null,"showcase":true,"start_date":"2021-07-07T00:00:00.000Z","id":"v67jfrdhnpp2","page_id":"j43dvs8nnzmy","group_id":"ct26nzh9fg4q"}]},{"name":"Vantage Cloud 3 US: Errors when opening or editing skills in Advanced Designer","status":"resolved","created_at":"2026-11-09T21:24:31.352Z","updated_at":"2026-11-10T14:05:24.173Z","monitoring_at":"2026-11-09T23:09:29.758Z","resolved_at":"2026-11-10T14:05:24.136Z","impact":"major","shortlink":"https://stspg.io/3bj122njqt9b","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-11-09T21:24:31.338Z","reminder_intervals":null,"id":"3jnddp3z17n0","page_id":"j43dvs8nnzmy","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-11-10T14:05:24.136Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-10T14:05:24.136Z","display_at":"2026-11-10T14:05:24.136Z","deliver_notifications":true,"tweet_id":null,"id":"mzx2rw5mdg7l","incident_id":"3jnddp3z17n0","custom_tweet":null,"affected_components":[{"code":"pf4kwppm6vh2","name":"Vantage Cloud 3 - US","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We have identified the cause of the errors affecting Advanced Designer in the Vantage 3 US environment and applied a fix. Users should now be able to open and edit skills normally. We are monitoring to confirm that the issue is resolved.\n\nIf you continue to see errors, please contact ABBYY Support at https://support.abbyy.com. We will provide another update once we have confirmed resolution.","created_at":"2026-11-09T23:09:29.758Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T23:09:29.758Z","display_at":"2026-11-09T23:09:29.758Z","deliver_notifications":true,"tweet_id":null,"id":"jvlxh8978z8x","incident_id":"3jnddp3z17n0","custom_tweet":null,"affected_components":[{"code":"pf4kwppm6vh2","name":"Vantage Cloud 3 - US","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are investigating reports of errors when opening or editing skills in ABBYY Vantage Advanced Designer in the Vantage Cloud 3 US environment. Affected users may see the message “Server request failed: 500 Internal Server Error” or “The skill cannot be edited”.\n\nOur teams are working to identify the cause. We will provide an update as more information becomes available.","created_at":"2026-11-09T21:24:31.462Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-09T21:24:31.462Z","display_at":"2026-11-09T21:24:31.462Z","deliver_notifications":true,"tweet_id":null,"id":"1kcd2jxt3bbn","incident_id":"3jnddp3z17n0","custom_tweet":null,"affected_components":[{"code":"pf4kwppm6vh2","name":"Vantage Cloud 3 - US","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"US","created_at":"2026-02-02T14:37:24.793Z","updated_at":"2026-11-09T23:09:29.718Z","position":2,"description":null,"showcase":true,"start_date":"2026-02-02T00:00:00.000Z","id":"pf4kwppm6vh2","page_id":"j43dvs8nnzmy","group_id":"ttvmbxhfwpk2"}]},{"name":"Processing delays in Vantage 3.x US","status":"resolved","created_at":"2026-10-26T17:51:55.401Z","updated_at":"2026-11-04T13:38:29.409Z","monitoring_at":"2026-10-26T17:51:55.517Z","resolved_at":"2026-11-04T13:38:29.386Z","impact":"none","shortlink":"https://stspg.io/g8q1k28spsbp","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"none","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-26T17:51:55.389Z","reminder_intervals":null,"id":"0ln6f182hf0b","page_id":"j43dvs8nnzmy","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-11-04T13:38:29.386Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-04T13:38:29.386Z","display_at":"2026-11-04T13:38:29.386Z","deliver_notifications":true,"tweet_id":null,"id":"bphz48y509p4","incident_id":"0ln6f182hf0b","custom_tweet":null,"affected_components":[{"code":"pf4kwppm6vh2","name":"Vantage Cloud 3 - US","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"Our cloud provider has implemented a fix for the storage performance issues affecting Vantage 3.x US. Since the fix was applied, we have not seen a recurrence of the issues. Storage checks during today’s peak usage show full availability.\n\nWe are continuing to monitor the environment closely to confirm that performance remains stable. If you still see slower processing or “server busy” errors, please contact Support.\n\nWe will provide another update once we have confirmed that the environment has fully recovered.","created_at":"2026-11-03T03:08:38.984Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-11-03T03:08:38.984Z","display_at":"2026-11-03T03:08:38.984Z","deliver_notifications":true,"tweet_id":null,"id":"6jjty7pws5sj","incident_id":"0ln6f182hf0b","custom_tweet":null,"affected_components":[{"code":"pf4kwppm6vh2","name":"Vantage Cloud 3 - US","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We previously reported that the storage performance issues affecting Vantage US had been resolved. Our engineers have since found that the environment has not fully recovered, and some customers may still see slower processing or occasional “server busy” errors on transactions.\n\nWe are continuing to work with our cloud provider while storage performance stabilizes.\n \nWe apologize for the confusion and will provide another update as soon as we have more information.","created_at":"2026-10-26T17:51:55.517Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-26T17:51:55.517Z","display_at":"2026-10-26T17:51:55.517Z","deliver_notifications":true,"tweet_id":null,"id":"9b64k2xv3ndy","incident_id":"0ln6f182hf0b","custom_tweet":null,"affected_components":[{"code":"pf4kwppm6vh2","name":"Vantage Cloud 3 - US","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"US","created_at":"2026-02-02T14:37:24.793Z","updated_at":"2026-11-09T23:09:29.718Z","position":2,"description":null,"showcase":true,"start_date":"2026-02-02T00:00:00.000Z","id":"pf4kwppm6vh2","page_id":"j43dvs8nnzmy","group_id":"ttvmbxhfwpk2"}]},{"name":"FlexiCapture Cloud EU2 - Scheduled Maintenance","status":"completed","created_at":"2026-10-27T10:58:49.240Z","updated_at":"2026-10-30T21:29:11.402Z","monitoring_at":null,"resolved_at":"2026-10-30T21:29:11.359Z","impact":"maintenance","shortlink":"https://stspg.io/5x1c3y1t3wgq","scheduled_for":"2026-10-30T18:00:00.000Z","scheduled_until":"2026-10-31T02:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-30T17:00:12.953Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-27T10:58:49.230Z","reminder_intervals":null,"id":"tzw9wtfr2km7","page_id":"j43dvs8nnzmy","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-30T21:29:11.359Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-30T21:29:11.359Z","display_at":"2026-10-30T21:29:11.359Z","deliver_notifications":true,"tweet_id":null,"id":"w5bzxtsdfry5","incident_id":"tzw9wtfr2km7","custom_tweet":null,"affected_components":[{"code":"49v5wfpc0zb7","name":"FlexiCapture Cloud - EU2","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-30T18:00:10.415Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-30T18:00:10.415Z","display_at":"2026-10-30T18:00:10.415Z","deliver_notifications":true,"tweet_id":null,"id":"rzg0vnbytvwz","incident_id":"tzw9wtfr2km7","custom_tweet":null,"affected_components":[{"code":"49v5wfpc0zb7","name":"FlexiCapture Cloud - EU2","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-30T17:00:12.618Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-30T17:00:12.618Z","display_at":"2026-10-30T17:00:12.618Z","deliver_notifications":true,"tweet_id":null,"id":"9rk42by7st7b","incident_id":"tzw9wtfr2km7","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ABBYY has scheduled a maintenance window to upgrade FlexiCapture Cloud EU2 Infra on Friday, Oct 30 2026. \n\nScheduled time:  \n \nStart: 18:00 UTC on October 30 / 19:00 CET on October 30 \nEnd: 02:00 UTC on October 31 / 03:00 CET on October 31 \n \nDuring the maintenance window, access to ABBYY FlexiCapture Cloud EU2 will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.   \n \nThis maintenance is part of our ongoing efforts to improve platform performance, reliability, and security  \n\nService reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.   \n  \nYou can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.   \n  \nIf you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.   \n  \nBest regards,   \nThe ABBYY Team","created_at":"2026-10-27T10:58:49.330Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-27T10:58:49.330Z","display_at":"2026-10-27T10:58:49.330Z","deliver_notifications":true,"tweet_id":null,"id":"v1329ck6s6yf","incident_id":"tzw9wtfr2km7","custom_tweet":null,"affected_components":[{"code":"49v5wfpc0zb7","name":"FlexiCapture Cloud - EU2","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"EU2","created_at":"2022-03-21T17:02:29.841Z","updated_at":"2026-10-30T21:29:11.293Z","position":2,"description":null,"showcase":true,"start_date":"2021-12-22T00:00:00.000Z","id":"49v5wfpc0zb7","page_id":"j43dvs8nnzmy","group_id":"ct26nzh9fg4q"}]},{"name":"ABBYY Timeline 6.2.4 Cloud JP - Scheduled Maintenance","status":"completed","created_at":"2026-10-23T14:24:12.094Z","updated_at":"2026-10-29T16:01:39.985Z","monitoring_at":null,"resolved_at":"2026-10-29T16:01:39.940Z","impact":"maintenance","shortlink":"https://stspg.io/t2s0hjq4z2p2","scheduled_for":"2026-10-29T15:00:00.000Z","scheduled_until":"2026-10-29T23:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-29T14:00:23.422Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-23T14:24:12.081Z","reminder_intervals":null,"id":"vqn7y15xjc1q","page_id":"j43dvs8nnzmy","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-29T16:01:39.940Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T16:01:39.940Z","display_at":"2026-10-29T16:01:39.940Z","deliver_notifications":true,"tweet_id":null,"id":"c2cg12jxx8p7","incident_id":"vqn7y15xjc1q","custom_tweet":null,"affected_components":[{"code":"hqjlhtryts5y","name":"Timeline Cloud - JP","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-29T15:00:10.305Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T15:00:10.305Z","display_at":"2026-10-29T15:00:10.305Z","deliver_notifications":true,"tweet_id":null,"id":"xpxklplfb72g","incident_id":"vqn7y15xjc1q","custom_tweet":null,"affected_components":[{"code":"hqjlhtryts5y","name":"Timeline Cloud - JP","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-29T14:00:22.980Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T14:00:22.980Z","display_at":"2026-10-29T14:00:22.980Z","deliver_notifications":true,"tweet_id":null,"id":"vnm1b4p39gr5","incident_id":"vqn7y15xjc1q","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in JP.\n\nScheduled time:\n\nStart: 15:00 UTC on October 29, 2026 / 00:00 JST on October 30, 2026\nEnd: 23:00 UTC on October 29, 2026 / 08:00 JST on October 30 2026\n\nDuring this update, access to ABBYY Timeline will be temporarily unavailable.\n\nThis release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.\n\nKey improvements include:\nSecurity enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.\nDependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.\nEmail authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.\nPlatform stability: Maintenance improvements designed to support continued reliability and consistent system operation.\n\nThis is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.\n\nFor additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.\n\nReal-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.\n\nFor any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.","created_at":"2026-10-23T14:24:12.198Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T14:24:12.198Z","display_at":"2026-10-23T14:24:12.198Z","deliver_notifications":true,"tweet_id":null,"id":"1kzmn71z2r01","incident_id":"vqn7y15xjc1q","custom_tweet":null,"affected_components":[{"code":"hqjlhtryts5y","name":"Timeline Cloud - JP","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"JP","created_at":"2022-02-28T14:54:43.709Z","updated_at":"2026-10-29T16:01:39.868Z","position":2,"description":null,"showcase":true,"start_date":"2021-11-28T00:00:00.000Z","id":"hqjlhtryts5y","page_id":"j43dvs8nnzmy","group_id":"m18tm457b3gs"}]},{"name":"ABBYY Timeline 6.2.4 Cloud AU - Scheduled Maintenance","status":"completed","created_at":"2026-10-23T14:23:07.648Z","updated_at":"2026-10-29T16:01:26.250Z","monitoring_at":null,"resolved_at":"2026-10-29T16:01:26.102Z","impact":"maintenance","shortlink":"https://stspg.io/3by3ctm31s2w","scheduled_for":"2026-10-29T14:00:00.000Z","scheduled_until":"2026-10-29T22:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-29T13:00:12.074Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-23T14:23:07.639Z","reminder_intervals":null,"id":"jmjpjzvrwhpm","page_id":"j43dvs8nnzmy","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-29T16:01:26.102Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T16:01:26.102Z","display_at":"2026-10-29T16:01:26.102Z","deliver_notifications":true,"tweet_id":null,"id":"mvh0p9njb4sk","incident_id":"jmjpjzvrwhpm","custom_tweet":null,"affected_components":[{"code":"btccwntj8g10","name":"Timeline Cloud - AU","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-29T14:00:08.043Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T14:00:08.043Z","display_at":"2026-10-29T14:00:08.043Z","deliver_notifications":true,"tweet_id":null,"id":"wcgr4dlshm3q","incident_id":"jmjpjzvrwhpm","custom_tweet":null,"affected_components":[{"code":"btccwntj8g10","name":"Timeline Cloud - AU","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-29T13:00:11.098Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T13:00:11.098Z","display_at":"2026-10-29T13:00:11.098Z","deliver_notifications":true,"tweet_id":null,"id":"1259tpb54rlm","incident_id":"jmjpjzvrwhpm","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in AU.\n\nScheduled time:\n\nStart: 14:00 UTC on October 29, 2026 / 00:00 AEDT on October 30, 2026\nEnd: 22:00 UTC on October 29, 2026 / 08:00 AEDT on October 30, 2026\n\nDuring this update, access to ABBYY Timeline will be temporarily unavailable.\n\nThis release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.\n\nKey improvements include:\nSecurity enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.\nDependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.\nEmail authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.\nPlatform stability: Maintenance improvements designed to support continued reliability and consistent system operation.\n\nThis is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.\n\nFor additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.\n\nReal-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.\n\nFor any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.","created_at":"2026-10-23T14:23:07.729Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T14:23:07.729Z","display_at":"2026-10-23T14:23:07.729Z","deliver_notifications":true,"tweet_id":null,"id":"s4zns2vts3yq","incident_id":"jmjpjzvrwhpm","custom_tweet":null,"affected_components":[{"code":"btccwntj8g10","name":"Timeline Cloud - AU","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"AU","created_at":"2022-02-28T14:55:21.269Z","updated_at":"2026-10-29T16:01:26.042Z","position":4,"description":null,"showcase":true,"start_date":"2021-11-28T00:00:00.000Z","id":"btccwntj8g10","page_id":"j43dvs8nnzmy","group_id":"m18tm457b3gs"}]},{"name":"ABBYY Timeline 6.2.4 Cloud US - Scheduled Maintenance","status":"completed","created_at":"2026-10-23T14:22:06.210Z","updated_at":"2026-10-29T06:26:57.165Z","monitoring_at":null,"resolved_at":"2026-10-29T06:26:57.116Z","impact":"maintenance","shortlink":"https://stspg.io/gdr8npd9sqt2","scheduled_for":"2026-10-29T03:00:00.000Z","scheduled_until":"2026-10-29T11:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-29T02:01:16.999Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-23T14:22:06.199Z","reminder_intervals":null,"id":"pzcrcw4lhs1m","page_id":"j43dvs8nnzmy","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-29T06:26:57.116Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T06:26:57.116Z","display_at":"2026-10-29T06:26:57.116Z","deliver_notifications":true,"tweet_id":null,"id":"c50pxf40syxf","incident_id":"pzcrcw4lhs1m","custom_tweet":null,"affected_components":[{"code":"qxl2kw3d3bx0","name":"Timeline Cloud - US","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-29T03:01:01.828Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T03:01:01.828Z","display_at":"2026-10-29T03:01:01.828Z","deliver_notifications":true,"tweet_id":null,"id":"g324sgs2xss6","incident_id":"pzcrcw4lhs1m","custom_tweet":null,"affected_components":[{"code":"qxl2kw3d3bx0","name":"Timeline Cloud - US","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-29T02:01:13.401Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T02:01:13.401Z","display_at":"2026-10-29T02:01:13.401Z","deliver_notifications":true,"tweet_id":null,"id":"jl22csq23fnq","incident_id":"pzcrcw4lhs1m","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in US.\n\nScheduled time:\n\nStart: 03:00 UTC on October 29, 2026 / 22:00 EDT on October 28, 2026\nEnd: 11:00 UTC on October 29, 2026 / 06:00 EDT on October 29, 2026\n\nDuring this update, access to ABBYY Timeline will be temporarily unavailable.\n\nThis release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.\n\nKey improvements include:\nSecurity enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.\nDependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.\nEmail authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.\nPlatform stability: Maintenance improvements designed to support continued reliability and consistent system operation.\n\nThis is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.\n\nFor additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.\n\nReal-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.\n\nFor any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.","created_at":"2026-10-23T14:22:06.303Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T14:22:06.303Z","display_at":"2026-10-23T14:22:06.303Z","deliver_notifications":true,"tweet_id":null,"id":"w9n2khps39h7","incident_id":"pzcrcw4lhs1m","custom_tweet":null,"affected_components":[{"code":"qxl2kw3d3bx0","name":"Timeline Cloud - US","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"US","created_at":"2022-02-28T14:54:04.188Z","updated_at":"2026-10-29T06:26:57.049Z","position":1,"description":null,"showcase":true,"start_date":"2021-11-28T00:00:00.000Z","id":"qxl2kw3d3bx0","page_id":"j43dvs8nnzmy","group_id":"m18tm457b3gs"}]},{"name":"ABBYY Timeline 6.2.4 Cloud EU - Scheduled Maintenance","status":"completed","created_at":"2026-10-23T14:21:11.239Z","updated_at":"2026-10-29T06:26:34.926Z","monitoring_at":null,"resolved_at":"2026-10-29T06:26:34.885Z","impact":"maintenance","shortlink":"https://stspg.io/5bbjkky257st","scheduled_for":"2026-10-29T02:00:00.000Z","scheduled_until":"2026-10-29T10:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":"2026-10-29T01:00:10.858Z","impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-23T14:21:11.228Z","reminder_intervals":null,"id":"7jj7r70khdgz","page_id":"j43dvs8nnzmy","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2026-10-29T06:26:34.885Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T06:26:34.885Z","display_at":"2026-10-29T06:26:34.885Z","deliver_notifications":true,"tweet_id":null,"id":"s7fjp61jf1fc","incident_id":"7jj7r70khdgz","custom_tweet":null,"affected_components":[{"code":"fslykkkvdmtn","name":"Timeline Cloud - EU","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2026-10-29T02:00:11.128Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T02:00:11.128Z","display_at":"2026-10-29T02:00:11.128Z","deliver_notifications":true,"tweet_id":null,"id":"2lsfykwqcmxm","incident_id":"7jj7r70khdgz","custom_tweet":null,"affected_components":[{"code":"fslykkkvdmtn","name":"Timeline Cloud - EU","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Maintenance will begin as scheduled in 60 minutes.","created_at":"2026-10-29T01:00:10.443Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-29T01:00:10.443Z","display_at":"2026-10-29T01:00:10.443Z","deliver_notifications":true,"tweet_id":null,"id":"mwvz1glwhdcc","incident_id":"7jj7r70khdgz","custom_tweet":null,"affected_components":null},{"status":"scheduled","body":"ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in EU.\n\nScheduled time:\n\nStart: 02:00 UTC on October 29, 2026 / 04:00 CEST on October 29, 2026\nEnd: 10:00 UTC on October 29, 2026 / 12:00 CEST on October 29, 2026\n\nDuring this update, access to ABBYY Timeline will be temporarily unavailable.\n\nThis release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.\n\nKey improvements include:\nSecurity enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.\nDependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.\nEmail authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.\nPlatform stability: Maintenance improvements designed to support continued reliability and consistent system operation.\n\nThis is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.\n\nFor additional details, including the security advisories addressed in this release, please refer to the updated release notes:  https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.\n\nReal-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.\n\nFor any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.","created_at":"2026-10-23T14:21:11.337Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-23T14:21:11.337Z","display_at":"2026-10-23T14:21:11.337Z","deliver_notifications":true,"tweet_id":null,"id":"0rx0l879sgwl","incident_id":"7jj7r70khdgz","custom_tweet":null,"affected_components":[{"code":"fslykkkvdmtn","name":"Timeline Cloud - EU","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"EU","created_at":"2022-02-28T14:55:06.190Z","updated_at":"2026-10-29T06:26:34.824Z","position":3,"description":null,"showcase":true,"start_date":"2021-11-28T00:00:00.000Z","id":"fslykkkvdmtn","page_id":"j43dvs8nnzmy","group_id":"m18tm457b3gs"}]},{"name":"Processing delays in Vantage 3.x US","status":"resolved","created_at":"2026-10-21T17:23:33.296Z","updated_at":"2026-10-26T14:26:55.612Z","monitoring_at":null,"resolved_at":"2026-10-26T14:26:55.583Z","impact":"minor","shortlink":"https://stspg.io/p2xgdj890vs6","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-21T17:23:33.286Z","reminder_intervals":null,"id":"6m7dhgdchm6r","page_id":"j43dvs8nnzmy","incident_updates":[{"status":"resolved","body":"The storage performance issues affecting Vantage US have been resolved, and processing times have returned to normal. Error rates fell steadily after we identified the cause, and we have confirmed that the environment is now operating as expected.\n\nIf you still see slower processing or errors, please contact ABBYY Support. We apologize for the disruption and thank you for your patience.","created_at":"2026-10-26T14:26:55.583Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-26T14:26:55.583Z","display_at":"2026-10-26T14:26:55.583Z","deliver_notifications":true,"tweet_id":null,"id":"vhpfbc0554vw","incident_id":"6m7dhgdchm6r","custom_tweet":null,"affected_components":[{"code":"pf4kwppm6vh2","name":"Vantage Cloud 3 - US","old_status":"degraded_performance","new_status":"operational"}]},{"status":"identified","body":"We have identified that the slow processing in Vantage US is caused by storage performance issues with our cloud provider, and we are working with the provider to resolve them. Error rates have been falling steadily over the past few days. We expect further improvement each day and a full resolution over the coming days. Until then, some customers may still see slower processing or occasional errors.","created_at":"2026-10-22T13:15:45.038Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-22T13:15:45.038Z","display_at":"2026-10-22T13:15:45.038Z","deliver_notifications":true,"tweet_id":null,"id":"9935n1m5kp7m","incident_id":"6m7dhgdchm6r","custom_tweet":null,"affected_components":[{"code":"pf4kwppm6vh2","name":"Vantage Cloud 3 - US","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are aware of processing delays affecting some customers in the Vantage US environment. Our team is investigating and working to restore normal processing times.","created_at":"2026-10-21T17:23:33.394Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-21T17:23:33.394Z","display_at":"2026-10-21T17:23:33.394Z","deliver_notifications":true,"tweet_id":null,"id":"vcwmhs6b4sgw","incident_id":"6m7dhgdchm6r","custom_tweet":null,"affected_components":[{"code":"pf4kwppm6vh2","name":"Vantage Cloud 3 - US","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"US","created_at":"2026-02-02T14:37:24.793Z","updated_at":"2026-11-09T23:09:29.718Z","position":2,"description":null,"showcase":true,"start_date":"2026-02-02T00:00:00.000Z","id":"pf4kwppm6vh2","page_id":"j43dvs8nnzmy","group_id":"ttvmbxhfwpk2"}]},{"name":"Vantage 3 Cloud EU - Transaction processing delays and failures","status":"resolved","created_at":"2026-10-26T08:00:00.000Z","updated_at":"2026-10-26T14:21:34.449Z","monitoring_at":null,"resolved_at":"2026-10-26T08:00:00.000Z","impact":"none","shortlink":"https://stspg.io/19lvvhrgw3tr","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-26T14:21:34.378Z","reminder_intervals":null,"id":"yqz24krzft8m","page_id":"j43dvs8nnzmy","incident_updates":[{"status":"resolved","body":"Transactions in Vantage 3 Cloud EU were slow or failed between approximately 08:00 and 10:40 UTC on October 26, 2026, because of a degraded infrastructure node. The node was removed from service and processing is back to normal. Transactions that failed in this period can be resubmitted. We apologize for the disruption.","created_at":"2026-10-26T14:21:34.440Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-26T14:21:34.440Z","display_at":"2026-10-26T08:00:00.000Z","deliver_notifications":false,"tweet_id":null,"id":"z08knz9ll47c","incident_id":"yqz24krzft8m","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"CANCELLED: ABBYY Vantage 3 Cloud US - Scheduled Maintenance and Upgrade","status":"completed","created_at":"2026-10-14T12:59:45.808Z","updated_at":"2026-10-22T13:39:44.213Z","monitoring_at":null,"resolved_at":"2026-10-22T13:39:44.170Z","impact":"maintenance","shortlink":"https://stspg.io/73zyr6m2df1h","scheduled_for":"2026-10-28T02:00:00.000Z","scheduled_until":"2026-10-28T10:00:00.000Z","scheduled_remind_prior":true,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2026-10-14T12:59:45.797Z","reminder_intervals":null,"id":"ltgq53blq1hh","page_id":"j43dvs8nnzmy","incident_updates":[{"status":"completed","body":"The scheduled maintenance for ABBYY Vantage 3 Cloud US has been cancelled. Vantage 3 Cloud US will remain available and no action is required. We are moving to a monthly release schedule and will announce the next maintenance window in advance.","created_at":"2026-10-22T13:39:44.170Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-22T13:39:44.170Z","display_at":"2026-10-22T13:39:44.170Z","deliver_notifications":true,"tweet_id":null,"id":"j9jjcghgw8dt","incident_id":"ltgq53blq1hh","custom_tweet":null,"affected_components":[{"code":"pf4kwppm6vh2","name":"Vantage Cloud 3 - US","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"scheduled","body":"The scheduled maintenance for ABBYY Vantage 3 Cloud US has been cancelled. Vantage 3 Cloud US will remain available and no action is required. We are moving to a monthly release schedule and will announce the next maintenance window in advance.\n\nABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US. \n\nScheduled time: \nStart: 02:00 UTC on October 28 / 22:00 EDT on October 27\nEnd: 10:00 UTC on October 28 / 06:00 EDT on October 28\n\nDuring this maintenance window, ABBYY Vantage 3 Cloud US will be temporarily unavailable while the upgrade is completed. \n\nPlease note: \nYour tenant and all associated data will remain intact and unchanged \nNo action is required on your part \nThis maintenance is part of our ongoing efforts to improve platform performance, reliability, and security \nService reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience \n\nReal-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications. \n\nFor any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.","created_at":"2026-10-14T12:59:45.894Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-22T13:39:11.237Z","display_at":"2026-10-14T12:59:45.894Z","deliver_notifications":true,"tweet_id":null,"id":"lzbdm5f6qt32","incident_id":"ltgq53blq1hh","custom_tweet":null,"affected_components":[{"code":"pf4kwppm6vh2","name":"Vantage Cloud 3 - US","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"US","created_at":"2026-02-02T14:37:24.793Z","updated_at":"2026-11-09T23:09:29.718Z","position":2,"description":null,"showcase":true,"start_date":"2026-02-02T00:00:00.000Z","id":"pf4kwppm6vh2","page_id":"j43dvs8nnzmy","group_id":"ttvmbxhfwpk2"}]}]
}
