Resolved -
The incident was resolved, and the service work was restored.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
Thank you for your patience. We bring our apologies for the inconvenience caused.
May 15, 14:37 UTC
Update -
We are continuing to work on a fix for this issue.
May 14, 15:44 UTC
Identified -
Due to a TLS connection issues, the authorization flow with MSGraph can be failed on an mailbox initial setup or at the moment of prolongation of an access token.
The issue is identified, a patch is under construction and it will be tested in preproduction environment. After that all affected instances will be updated.
May 14, 14:26 UTC