All Systems Operational
Uptime over the past 90 days. View historical uptime.
Vantage Cloud 3.0
Operational
90 days ago
100.0
% uptime
Today
EU
Operational
90 days ago
100.0
% uptime
Today
US
Operational
90 days ago
100.0
% uptime
Today
AU
Operational
90 days ago
100.0
% uptime
Today
Vantage Cloud 2.7
Operational
90 days ago
99.73
% uptime
Today
EU
Operational
90 days ago
99.77
% uptime
Today
US
Operational
90 days ago
99.57
% uptime
Today
AU
Operational
90 days ago
99.84
% uptime
Today
RBC
Operational
90 days ago
100.0
% uptime
Today
FlexiCapture Cloud
Operational
90 days ago
99.98
% uptime
Today
EU
Operational
90 days ago
100.0
% uptime
Today
EU2
Operational
90 days ago
100.0
% uptime
Today
US
Operational
90 days ago
100.0
% uptime
Today
AU
Operational
90 days ago
99.93
% uptime
Today
Timeline Cloud
Operational
90 days ago
100.0
% uptime
Today
US
Operational
90 days ago
100.0
% uptime
Today
JP
Operational
90 days ago
100.0
% uptime
Today
EU
Operational
90 days ago
100.0
% uptime
Today
AU
Operational
90 days ago
100.0
% uptime
Today
Proof of Identity US
Operational
90 days ago
100.0
% uptime
Today
SDK Online Licensing Service
Operational
90 days ago
99.56
% uptime
Today
FineReader Engine
Operational
90 days ago
100.0
% uptime
Today
FineReader Server
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Feb 4, 2026
No incidents reported today.
Feb 3, 2026
Resolved -
This incident has been resolved.
Please reach out to support if you encounter any issues.
Feb 3, 20:15 UTC
Please reach out to support if you encounter any issues.
Feb 3, 20:15 UTC
Identified -
A permanent fix is in progress and will take additional time to complete. As a temporary workaround, please reach out to Support for assistance.
Feb 2, 22:51 UTC
Feb 2, 22:51 UTC
Update -
The investigation is ongoing, and our teams are actively working on the matter. We will provide further updates when available.
Feb 2, 22:08 UTC
Feb 2, 22:08 UTC
Update -
The investigation is ongoing, and our teams are actively working on the matter. We will provide further updates when available.
Feb 2, 17:24 UTC
Feb 2, 17:24 UTC
Update -
The investigation is ongoing, and our teams are actively working on the matter. We will provide further updates when available.
Feb 2, 16:30 UTC
Feb 2, 16:30 UTC
Investigating -
Communication with the online licensing service is failing. We are actively investigating the cause and working on a resolution. Updates will be provided as they become available.
Feb 2, 13:47 UTC
Feb 2, 13:47 UTC
Feb 2, 2026
Resolved -
This incident has been resolved.
Feb 2, 18:26 UTC
Feb 2, 18:26 UTC
Monitoring -
A fix has been implemented and we are monitoring the system to ensure stability. Services are currently operating as expected. We will continue to observe performance and provide further updates if needed.
Feb 2, 13:58 UTC
Feb 2, 13:58 UTC
Identified -
We have identified an issue and our teams are actively working on remediation. We will provide additional updates as progress continues. Thank you for your patience.
Feb 2, 12:28 UTC
Feb 2, 12:28 UTC
Update -
The investigation is ongoing, and our teams are actively working on the matter. We will provide further updates when available.
Feb 2, 12:01 UTC
Feb 2, 12:01 UTC
Update -
The issue still remains under investigation. The teams are actively working on the issue. Further updates will be shared as available.
Feb 2, 09:49 UTC
Feb 2, 09:49 UTC
Investigating -
Communication with the online licensing service is failing. We are actively investigating the cause and working on a resolution. Updates will be provided as they become available.
Feb 2, 09:07 UTC
Feb 2, 09:07 UTC
Resolved -
This incident has been resolved.
Feb 2, 02:19 UTC
Feb 2, 02:19 UTC
Update -
The system is back to normal operation after implementing the fix. We will continue to monitor the system for next couple of hours.
Feb 2, 01:25 UTC
Feb 2, 01:25 UTC
Monitoring -
A fix has been implemented, and the system has resumed processing messages. We are actively monitoring the queues to ensure they fully drain and that the service stabilizes.
Feb 2, 00:53 UTC
Feb 2, 00:53 UTC
Update -
The issue remains under investigation. Our engineering teams are actively working to resolve the outage and restore normal service. Further updates will be shared as available.
Feb 2, 00:31 UTC
Feb 2, 00:31 UTC
Update -
Our investigation is still in progress, and based on the current impact, we have escalated this issue to a Major Outage.
Our teams are actively working to identify the root cause and restore full service as quickly as possible. We will continue to provide updates as more information becomes available.
Thank you for your patience and understanding.
Feb 2, 00:01 UTC
Our teams are actively working to identify the root cause and restore full service as quickly as possible. We will continue to provide updates as more information becomes available.
Thank you for your patience and understanding.
Feb 2, 00:01 UTC
Update -
Investigation still in progress. We will get back to you as soon as we have more details.
Feb 1, 23:40 UTC
Feb 1, 23:40 UTC
Investigating -
We are currently observing elevated message queue volumes in the FlexiCapture AU environment. While the system remains operational, you may experience slower-than-usual message processing during this time. Our engineering team is closely monitoring the situation and actively working to restore processing speeds to normal levels. We will continue to keep you informed of any significant developments.
Thank you for your understanding.
Feb 1, 23:10 UTC
Thank you for your understanding.
Feb 1, 23:10 UTC
Feb 1, 2026
Jan 31, 2026
No incidents reported.
Jan 30, 2026
Completed -
The scheduled maintenance has been completed.
Jan 30, 17:30 UTC
Jan 30, 17:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 09:30 UTC
Jan 30, 09:30 UTC
Scheduled -
The update of ABBYY FlexiCapture Cloud in the AU Region to Version 12 Release 4 Update 6 is planned for January 30, 2026, at 20:30 AEST (January 30, 2026, 9:30 UTC).
During the update, access to ABBYY FlexiCapture Cloud AU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:
Few Customer reported bugs have been addressed to improve overall system stability and recognition issues in the platform.
As part of this release, the platform has also been upgraded to a newer .NET version to ensure improved performance and long-term support.
Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Best regards,
The ABBYY Team
FlexiCapture Cloud AU
Jan 19, 12:04 UTC
During the update, access to ABBYY FlexiCapture Cloud AU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:
Few Customer reported bugs have been addressed to improve overall system stability and recognition issues in the platform.
As part of this release, the platform has also been upgraded to a newer .NET version to ensure improved performance and long-term support.
Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Best regards,
The ABBYY Team
FlexiCapture Cloud AU
Jan 19, 12:04 UTC
Jan 29, 2026
Completed -
The scheduled maintenance has been completed.
Jan 29, 23:00 UTC
Jan 29, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 15:01 UTC
Jan 29, 15:01 UTC
Scheduled -
We would like to inform you that the release of ABBYY Timeline Version 6.2.0 in the JP Cloud is scheduled for January 30, 2026, at 00:00 JST.
During the update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.
Key improvements include:
1. Improved workflow visibility & reporting
2. Strengthened platform security & reliability
You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Jan 26, 18:37 UTC
During the update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.
Key improvements include:
1. Improved workflow visibility & reporting
2. Strengthened platform security & reliability
You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Jan 26, 18:37 UTC
Completed -
The scheduled maintenance has been completed.
Jan 29, 21:00 UTC
Jan 29, 21:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 15:00 UTC
Jan 29, 15:00 UTC
Scheduled -
We would like to inform you that the release of ABBYY Timeline Version 6.2.0 in the AU Cloud is scheduled for January 30, 2026, at 00:00 AEST.
During the update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.
Key improvements include:
1. Improved workflow visibility & reporting
2. Strengthened platform security & reliability
You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Jan 26, 18:58 UTC
During the update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.
Key improvements include:
1. Improved workflow visibility & reporting
2. Strengthened platform security & reliability
You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Jan 26, 18:58 UTC
Completed -
The scheduled maintenance has been completed.
Jan 29, 11:00 UTC
Jan 29, 11:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 03:01 UTC
Jan 29, 03:01 UTC
Scheduled -
We would like to inform you that the release of ABBYY Timeline Version 6.2.0 in the US Cloud is scheduled for January 28, 2026, at 23:00 EST.
During the update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.
Key improvements include:
1. Improved workflow visibility & reporting
2. Strengthened platform security & reliability
You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Jan 26, 18:38 UTC
During the update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.
Key improvements include:
1. Improved workflow visibility & reporting
2. Strengthened platform security & reliability
You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Jan 26, 18:38 UTC
Completed -
The scheduled maintenance has been completed.
Jan 29, 09:00 UTC
Jan 29, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 03:00 UTC
Jan 29, 03:00 UTC
Scheduled -
We would like to inform you that the release of ABBYY Timeline Version 6.2.0 in the EU Cloud is scheduled for January 29, 2026, at 04:00 CEST.
During the update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.
Key improvements include:
1. Improved workflow visibility & reporting
2. Strengthened platform security & reliability
You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Jan 26, 18:52 UTC
During the update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.
Key improvements include:
1. Improved workflow visibility & reporting
2. Strengthened platform security & reliability
You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Jan 26, 18:52 UTC
Jan 28, 2026
Completed -
The scheduled maintenance has been completed.
Jan 28, 23:43 UTC
Jan 28, 23:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 19:00 UTC
Jan 28, 19:00 UTC
Scheduled -
The update of ABBYY FlexiCapture Cloud in the EU Region to Version 12 Release 4 Update 6 is planned for Wednesday, January 28, 2026, at 20:00 CET (January 28, 2026, 19:00 UTC).
During the update, access to ABBYY FlexiCapture Cloud EU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:
Few Customer reported bugs have been addressed to improve overall system stability and recognition issues in the platform.
As part of this release, the platform has also been upgraded to a newer .NET version to ensure improved performance and long-term support.
Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Best regards,
The ABBYY Team
FlexiCapture Cloud EU
Jan 19, 11:38 UTC
During the update, access to ABBYY FlexiCapture Cloud EU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:
Few Customer reported bugs have been addressed to improve overall system stability and recognition issues in the platform.
As part of this release, the platform has also been upgraded to a newer .NET version to ensure improved performance and long-term support.
Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Best regards,
The ABBYY Team
FlexiCapture Cloud EU
Jan 19, 11:38 UTC
Jan 27, 2026
No incidents reported.
Jan 26, 2026
No incidents reported.
Jan 25, 2026
No incidents reported.
Jan 24, 2026
Completed -
The scheduled maintenance has been completed.
Jan 24, 12:00 UTC
Jan 24, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 04:00 UTC
Jan 24, 04:00 UTC
Scheduled -
The update of ABBYY FlexiCapture Cloud in the US Region to Version 12 Release 4 Update 6 is planned for January 23, 2026, at 23:00 EST (January 24, 2026, 04:00 UTC).
During the update, access to ABBYY FlexiCapture Cloud US will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:
Few Customer reported bugs have been addressed to improve overall system stability and recognition issues in the platform.
As part of this release, the platform has also been upgraded to a newer .NET version to ensure improved performance and long-term support.
Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Best regards,
The ABBYY Team
FlexiCapture Cloud US
Jan 19, 11:57 UTC
During the update, access to ABBYY FlexiCapture Cloud US will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:
Few Customer reported bugs have been addressed to improve overall system stability and recognition issues in the platform.
As part of this release, the platform has also been upgraded to a newer .NET version to ensure improved performance and long-term support.
Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Best regards,
The ABBYY Team
FlexiCapture Cloud US
Jan 19, 11:57 UTC
Jan 23, 2026
Completed -
The scheduled maintenance has been completed.
Jan 23, 01:14 UTC
Jan 23, 01:14 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 19:00 UTC
Jan 22, 19:00 UTC
Scheduled -
The update of ABBYY FlexiCapture Cloud in the EU2 Region to Version 12 Release 4 Update 6 is planned for Thursday, January 22, 2026, at 20:00 CET (January 22, 2026, 19:00 UTC).
During the update, access to ABBYY FlexiCapture Cloud EU2 will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:
Few Customer reported bugs have been addressed to improve overall system stability and recognition issues in the platform.
As part of this release, the platform has also been upgraded to a newer .NET version to ensure improved performance and long-term support.
Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Best regards,
The ABBYY Team
FlexiCapture Cloud EU2
Jan 19, 10:43 UTC
During the update, access to ABBYY FlexiCapture Cloud EU2 will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:
Few Customer reported bugs have been addressed to improve overall system stability and recognition issues in the platform.
As part of this release, the platform has also been upgraded to a newer .NET version to ensure improved performance and long-term support.
Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Best regards,
The ABBYY Team
FlexiCapture Cloud EU2
Jan 19, 10:43 UTC
Jan 22, 2026
Resolved -
This incident has been resolved.
Jan 22, 06:13 UTC
Jan 22, 06:13 UTC
Monitoring -
The issue affecting the Vantage US environment has been resolved. Services are now operating normally. We will continue to monitor the system to ensure stability.
Jan 22, 02:14 UTC
Jan 22, 02:14 UTC
Update -
The team is actively investigating the issue in the Vantage US environment and is applying corrective measures. We will provide further updates as progress continues.
Jan 22, 01:45 UTC
Jan 22, 01:45 UTC
Update -
We are working on a remediation for the US Region. Thank you for your patience.
Jan 22, 01:13 UTC
Jan 22, 01:13 UTC
Update -
We are still actively addressing the issue in the US region.
Jan 22, 00:35 UTC
Jan 22, 00:35 UTC
Identified -
We are actively addressing the issue in the US region. Thank you for your patience.
Jan 22, 00:10 UTC
Jan 22, 00:10 UTC
Monitoring -
We are seeing a recurrence of service issues in Vantage US. The team is actively working remediation.
Jan 21, 23:53 UTC
Jan 21, 23:53 UTC
Update -
Vantage AU, EU, and US instances are fully functioning. However, there are still some internal errors being investigated.
Jan 21, 23:27 UTC
Jan 21, 23:27 UTC
Update -
We are still observing the issue.
Operations teams continues working to resolve it. We will update the status within 30 minutes or as soon as more information becomes available.
Jan 21, 22:41 UTC
Operations teams continues working to resolve it. We will update the status within 30 minutes or as soon as more information becomes available.
Jan 21, 22:41 UTC
Update -
We are continuing to work on a fix for this issue.
Jan 21, 21:48 UTC
Jan 21, 21:48 UTC
Identified -
We’ve implemented improvement measures in the AU and EU regions, and services are operational. US remediation efforts are still ongoing.
Jan 21, 21:41 UTC
Jan 21, 21:41 UTC
Update -
Our teams are working on a remediation. Thank you for your patience.
Jan 21, 21:21 UTC
Jan 21, 21:21 UTC
Update -
Our teams are actively troubleshooting. Thank you for your patience.
Jan 21, 21:04 UTC
Jan 21, 21:04 UTC
Update -
We are actively troubleshooting and investigating remediation steps. Thank you for your patience.
Jan 21, 20:33 UTC
Jan 21, 20:33 UTC
Update -
We are continuing to investigate this issue.
Jan 21, 20:16 UTC
Jan 21, 20:16 UTC
Investigating -
Our teams are actively investigating potential contributing factors and we will provide an update as soon as more information is available.
Jan 21, 19:53 UTC
Jan 21, 19:53 UTC
Jan 21, 2026
Resolved -
This incident has been resolved.
Jan 21, 02:44 UTC
Jan 21, 02:44 UTC
Monitoring -
We have implemented a solution and are actively monitoring the systems to ensure stability. Thank you for your patience.
Jan 20, 21:16 UTC
Jan 20, 21:16 UTC
Update -
We are actively troubleshooting and investigating remediation steps. Thank you for your patience.
Jan 20, 20:57 UTC
Jan 20, 20:57 UTC
Update -
We are still actively troubleshooting the issue with our Cloud Provider. We appreciate your patience.
Jan 20, 20:31 UTC
Jan 20, 20:31 UTC
Update -
We are actively troubleshooting the issue and have involved our Cloud Provider for assistance. Thank you for your patience.
Jan 20, 20:09 UTC
Jan 20, 20:09 UTC
Update -
We are still investigating the issue. Thank you for your patience.
Jan 20, 18:29 UTC
Jan 20, 18:29 UTC
Update -
We are receiving reports that the issue in the Vantage US environment may not fully resolved. Our SRE team is actively investigating and working to restore full service as quickly as possible.
Jan 20, 18:18 UTC
Jan 20, 18:18 UTC
Investigating -
We are currently investigating this issue.
Jan 20, 18:17 UTC
Jan 20, 18:17 UTC
Monitoring -
We experienced a service disruption in the Vantage US environment due to a storage capacity issue. Our SRE team detected the condition and remediated it promptly, and services have been restored. We will continue monitoring the environment to ensure stability.
Jan 20, 17:52 UTC
Jan 20, 17:52 UTC