In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 2026 - 19:00 UTC
Scheduled - Dear Customer,
ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage Cloud 3.x EU.

Scheduled time:
Start: 19:00 UTC on April 29 / 21:00 CEST on April 29
End: 03:00 UTC on April 30 / 05:00 CEST on April 30

During this maintenance window, ABBYY Vantage Cloud 3.x EU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Apr 29, 2026 19:00 - Apr 30, 2026 03:00 UTC
Vantage Cloud 3.1 Under Maintenance
90 days ago
99.9 % uptime
Today
EU Under Maintenance
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
99.71 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Vantage Cloud 2.7 Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
US2 Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud Operational
90 days ago
99.98 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
99.93 % uptime
Today
Timeline Cloud Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
JP Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
Online Licensing Service Operational
90 days ago
99.56 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

ABBYY Timeline Cloud EU 6.2.1 - Scheduled Maintenance and Upgrade May 4, 2026 02:00-10:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Timeline Cloud EU to version 6.2.1.

Scheduled time:
Start: 02:00 UTC on May 04, 2026 / 04:00 CEST on May 04, 2026
End: 10:00 UTC on May 04, 2026 / 12:00 CEST on May 04, 2026

During the update, access to ABBYY Timeline will be temporarily unavailable.

This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.


You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Apr 27, 2026 - 03:16 UTC

ABBYY Timeline Cloud US 6.2.1 - Scheduled Maintenance and Upgrade May 4, 2026 03:00-11:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Timeline Cloud US to version 6.2.1.

Scheduled time:
Start: 03:00 UTC on May 04, 2026 / 23:00 EDT on May 03, 2026
End: 11:00 UTC on May 04, 2026 / 07:00 EDT on May 04, 2026

During the update, access to ABBYY Timeline will be temporarily unavailable.

This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.


You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Apr 27, 2026 - 03:24 UTC

ABBYY Timeline Cloud AU 6.2.1 - Scheduled Maintenance and Upgrade May 4, 2026 14:00-22:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Timeline Cloud AU to version 6.2.1.

Scheduled time:
Start: 14:00 UTC on May 04, 2026 / 00:00 AEST on May 05, 2026
End: 22:00 UTC on May 04, 2026 / 08:00 AEST on May 05, 2026

During the update, access to ABBYY Timeline will be temporarily unavailable.

This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.


You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Apr 27, 2026 - 03:28 UTC

ABBYY Timeline Cloud JP 6.2.1 - Scheduled Maintenance and Upgrade May 4, 2026 15:00-23:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Timeline Cloud JP to version 6.2.1.

Scheduled time:
Start: 15:00 UTC on May 04, 2026 / 00:00 JST on May 05, 2026
End: 23:00 UTC on May 04, 2026 / 08:00 JST on May 05, 2026

During the update, access to ABBYY Timeline will be temporarily unavailable.

This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.


You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Apr 27, 2026 - 03:31 UTC

ABBYY Vantage Cloud 3.1 AU - Scheduled Maintenance and Upgrade May 12, 2026 10:00-20:00 UTC

Dear Customer,
ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage Cloud 3.1 AU.

Scheduled time:
Start: 10:00 UTC on May 12 / 20:00 AEST on May 12
End: 18:00 UTC on May 12 / 04:00 AEST on May 13

During this maintenance window, ABBYY Vantage Cloud 3.1 AU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant data and configuration will remain intact.
+ No action is required on your part.
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on Apr 28, 2026 - 14:35 UTC

ABBYY Vantage Cloud 3.1 US - Scheduled Maintenance and Upgrade May 13, 2026 02:00-10:00 UTC

Dear Customer,
ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage Cloud 3.1 US.

Scheduled time:
Start: 02:00 UTC on May 13 / 22:00 EDT on May 12
End: 10:00 UTC on May 13 / 06:00 EDT on May 13

During this maintenance window, ABBYY Vantage Cloud 3.1 US will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant data and configuration will remain intact.
+ No action is required on your part.
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on Apr 28, 2026 - 14:55 UTC

ABBYY Vantage Cloud 3.1 EU - Scheduled Maintenance and Upgrade May 13, 2026 19:00 - May 14, 2026 05:00 UTC

Dear Customer,
ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage Cloud 3.1 EU.

Scheduled time:
Start: 19:00 UTC on May 13 / 21:00 CEST on May 13
End: 03:00 UTC on May 14 / 05:00 CEST on May 14

During this maintenance window, ABBYY Vantage Cloud 3.1 EU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant data and configuration will remain intact.
+ No action is required on your part.
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on Apr 28, 2026 - 14:53 UTC
Apr 30, 2026

No incidents reported today.

Apr 29, 2026
Completed - The scheduled maintenance has been completed.
Apr 29, 22:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 19:00 UTC
Scheduled - An emergency hotfix will be deployed to ABBYY FlexiCapture Cloud EU on Wednesday, April 29, 2026, beginning at 21:00 CEST and ending at 05:00 CEST on Thursday, April 30, 2026.

This update is being deployed to resolve an active production issue where some projects return a lookupRuleError during Verification when users select records from a Vendor lookup dataset.

During the update, access to ABBYY FlexiCapture Cloud US will be temporarily unavailable. Your tenant and all associated data will remain fully intact and unchanged.

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Apr 28, 12:34 UTC
Completed - The scheduled maintenance has been completed.
Apr 29, 11:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 02:00 UTC
Scheduled - Dear Customer,
ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage Cloud 3.x US.

Scheduled time:
Start: 02:00 UTC on April 29 / 22:00 EDT on April 28
End: 10:00 UTC on April 29 / 06:00 EDT on April 29

During this maintenance window, ABBYY Vantage Cloud 3.x US will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Apr 16, 03:45 UTC
Apr 28, 2026
Completed - The scheduled maintenance has been completed.
Apr 28, 12:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 28, 08:00 UTC
Scheduled - Dear Customer,
ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage Cloud 3.x AU.

Scheduled time:
Start: 08:00 UTC on April 28 / 18:00 AEST on April 28
End: 16:00 UTC on April 28 / 02:00 AEST on April 29

During this maintenance window, ABBYY Vantage Cloud 3.x AU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Apr 16, 03:41 UTC
Apr 27, 2026
Completed - The scheduled maintenance has been completed.
Apr 27, 06:06 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 03:00 UTC
Scheduled - An emergency hotfix will be deployed to ABBYY FlexiCapture Cloud US on Sunday, April 26, 2026, beginning at 23:00 EDT.

This update is being deployed to resolve an active production issue where some projects return a lookupRuleError during Verification when users select records from a Vendor lookup dataset.

During the update, access to ABBYY FlexiCapture Cloud US will be temporarily unavailable. Your tenant and all associated data will remain fully intact and unchanged.

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Apr 24, 20:05 UTC
Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026
Resolved - Service has been restored for ABBYY Vantage 3.0 US. ABBYY has validated recovery and will continue to monitor the environment to ensure ongoing stability.

A Root Cause Analysis will be provided once the incident review is complete. Thank you for your patience, and we apologize for the disruption.

Apr 24, 20:35 UTC
Update - Our cloud provider continues to experience issues within the affected environment; however, mitigation efforts are showing signs of improvement. Recovery work remains in progress, and ABBYY continues to monitor the situation closely. The next update will be provided at 20:10 UTC
Apr 24, 19:14 UTC
Update - Our cloud provider continues to implement mitigation steps across the affected environment. Recovery efforts remain in progress, but full recovery has not yet been validated. ABBYY Vantage 3.0 US remains the only affected version and region at this time. The next update will be provided at 19:10 UTC.
Apr 24, 18:10 UTC
Update - We continue to work with our cloud provider to resolve the incident affecting their ability to provision and scale resources. ABBYY Vantage 3.0 US remains the only affected version and region at this time. The next update will be provided at 18:10 UTC.
Apr 24, 17:10 UTC
Update - We continue to investigate the issue with our cloud provider and are working with them to restore normal provisioning and scaling capabilities. ABBYY Vantage 3.0 US remains the only affected version and region at this time. The next update will be provided at 17:10 UTC.
Apr 24, 16:45 UTC
Identified - We are actively working with our cloud provider to resolve an incident affecting their ability to provision and scale resources. We will continue to monitor progress and provide updates as more information becomes available.
Apr 24, 16:00 UTC
Update - We are actively investigating the impact of an issue with our cloud provider on ABBYY Vantage 3.0 US.
Apr 24, 15:40 UTC
Update - We are continuing to work to resolve the issue affecting ABBYY Vantage 3.0 US. At this time, ABBYY Vantage 3.0 US is the only affected version and region. No other ABBYY Vantage versions or regions are currently impacted.
Apr 24, 15:11 UTC
Investigating - ABBYY Vantage 3.0 US is currently unavailable.
We are actively investigating the issue and working to restore service as quickly as possible.
We apologize for the inconvenience and will provide updates as more information becomes available.

Apr 24, 14:35 UTC
Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026
Completed - The scheduled maintenance has been completed.
Apr 21, 21:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 19:00 UTC
Scheduled - A security hotfix will be deployed to FlexiCapture Cloud EU2 on Tuesday, April 21, 2026, beginning at 21:00 CEST and ending at 05:00 CEST (Wednesday, April 22, 2026).

During the update, access to ABBYY FlexiCapture Cloud EU2 will be temporarily unavailable. Rest assured, your tenant and all associated data will remain fully intact and unchanged.

For further details, please refer to the updated Release Notes.

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Apr 10, 16:07 UTC
Apr 20, 2026
Completed - The scheduled maintenance has been completed.
Apr 20, 22:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 20, 19:00 UTC
Update - Update: please be informed that the security hotfix for FlexiCapture Cloud EU will now be deployed on Monday, April 20, 2026, instead of the previously scheduled Friday.
Apr 10, 16:05 UTC
Scheduled - A security hotfix will be deployed to FlexiCapture Cloud EU on Monday, April 20, 2026, beginning at 21:00 CEST and ending at 05:00 CEST (Tuesday, April 21, 2026).

During the update, access to ABBYY FlexiCapture Cloud EU will be temporarily unavailable. Rest assured, your tenant and all associated data will remain fully intact and unchanged.

For further details, please refer to the updated Release Notes (https://support.abbyy.com/hc/en-us/sections/360003921639-FlexiCapture-12-Release-notes).

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Apr 10, 15:56 UTC
Apr 19, 2026

No incidents reported.

Apr 18, 2026
Completed - The scheduled maintenance has been completed.
Apr 18, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 05:00 UTC
Scheduled - A security hotfix will be deployed to FlexiCapture Cloud US on Friday, April 17, 2026, beginning at 23:00 EDT and ending at 07:00 EDT (Saturday, April 18).

During the update, access to ABBYY FlexiCapture Cloud US will be temporarily unavailable. Rest assured, your tenant and all associated data will remain fully intact and unchanged.

For further details, please refer to the updated Release Notes (https://support.abbyy.com/hc/en-us/sections/360003921639-FlexiCapture-12-Release-notes).

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Apr 16, 10:11 UTC
Apr 17, 2026
Completed - The scheduled maintenance has been completed.
Apr 17, 13:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 09:30 UTC
Scheduled - A Security hotfix will be deployed to FlexiCapture Cloud AU on Friday, April 17, 2026, beginning at 15:00 IST / 19:30 AEST and ending at 23:00 IST / 03:30 AEST (Saturday, April 18, 2026).

During the update, access to ABBYY FlexiCapture Cloud AU will be temporarily unavailable. Rest assured, your tenant and all associated data will remain fully intact and unchanged.

For further details, please refer to the updated Release Notes (https://support.abbyy.com/hc/en-us/sections/360003921639-FlexiCapture-12-Release-notes).

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Apr 10, 15:51 UTC
Apr 16, 2026
Completed - The scheduled maintenance has been completed.
Apr 16, 10:02 UTC
Scheduled - A security hotfix will be deployed to FlexiCapture Cloud US on Friday, April 17, 2026, beginning at 23:00 EDT and ending at 07:00 EDT (Saturday, April 18).

During the update, access to ABBYY FlexiCapture Cloud US will be temporarily unavailable. Rest assured, your tenant and all associated data will remain fully intact and unchanged.

For further details, please refer to the updated Release Notes (https://support.abbyy.com/hc/en-us/sections/360003921639-FlexiCapture-12-Release-notes).

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Apr 10, 15:53 UTC
Completed - The scheduled maintenance has been completed.
Apr 16, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 19:00 UTC
Update - Please note that the previously communicated maintenance window for ABBYY Vantage Cloud EU has been rescheduled by one day to ensure optimal resource availability.

Updated scheduled time:
Start: 19:00 UTC on April 16 / 15:00 EDT on April 16 / 21:00 CEST on April 16 / 05:00 AEST on April 17 / 00:30 IST on April 17
End: 03:00 UTC on April 17 / 23:00 EDT on April 16 / 05:00 CEST on April 17 / 13:00 AEST on April 17 / 08:30 IST on April 17

Apr 2, 12:32 UTC
Scheduled - Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud EU to upgrade the platform from Vantage 3.0.3 to Vantage 3.0.4.

Updated scheduled time:
Start: 19:00 UTC on April 16 / 15:00 EDT on April 16 / 21:00 CEST on April 16 / 05:00 AEST on April 17 / 00:30 IST on April 17
End: 03:00 UTC on April 17 / 23:00 EDT on April 16 / 05:00 CEST on April 17 / 13:00 AEST on April 17 / 08:30 IST on April 17

During this maintenance window, ABBYY Vantage Cloud EU will be temporarily unavailable while the upgrade is completed.
Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Apr 1, 15:07 UTC