All Systems Operational

Vantage EU Operational
90 days ago
100.0 % uptime
Today
Vantage US Operational
90 days ago
100.0 % uptime
Today
Vantage AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU Operational
90 days ago
99.98 % uptime
Today
FlexiCapture Cloud EU2 Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud AU Operational
90 days ago
99.98 % uptime
Today
Timeline US Operational
90 days ago
100.0 % uptime
Today
Timeline JP Operational
90 days ago
100.0 % uptime
Today
Timeline EU Operational
90 days ago
100.0 % uptime
Today
Timeline AU Operational
90 days ago
100.0 % uptime
Today
SDK Online Licensing Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Vantage Cloud AU 2.7 Release Upgrade May 2, 2025 14:30-20:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 21, 2025 - 13:38 UTC
Scheduled - The update of ABBYY Vantage in the AU Cloud to version 2.7 is planned for Friday, May 2, 2025, 2:30PM UTC (3rd May 12:30 AM AEST).

During the update, access to ABBYY Vantage will be temporarily unavailable. Please note that all tenant data and Vantage skills will remain intact. No action is needed on your part.

Service reliability is a top priority for ABBYY therefore, we are continuously working on improving our systems.

With this Vantage 2.7 release, we continue to deliver on user and customer experience and quality.
A few highlights include,

a) Fixing the document deletion for all versions of the skill.
b) Addressing the issue where, in some cases, sample documents uploaded for training were missing from the document set of a Document Skill.
c) Retrieving a complete list of all skills is now faster and more efficient, even with many skills and versions.
d) Further advancements to our system’s security framework as we continue to prioritize security.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.

Apr 21, 2025 - 13:30 UTC

Vantage Cloud US 2.7 Release Upgrade May 3, 2025 09:00-15:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Apr 21, 2025 - 17:54 UTC
Scheduled - The update of ABBYY Vantage in the US Cloud to version 2.7 is planned for Saturday, May 3, 2025, 9:00AM UTC (3rd May 3:30 AM CST).

During the update, access to ABBYY Vantage will be temporarily unavailable. Please note that all tenant data and Vantage skills will remain intact. No action is needed on your part.

Service reliability is a top priority for ABBYY therefore, we are continuously working on improving our systems.

With this Vantage 2.7 release, we continue to deliver on user and customer experience and quality.
A few highlights include,
a) Fixing the document deletion for all versions of the skill.
b) Addressing the issue where, in some cases, sample documents uploaded for training were missing from the document set of a Document Skill.
c) Retrieving a complete list of all skills is now faster and more efficient, even with many skills and versions.
d) Further advancements to our system’s security framework as we continue to prioritize security.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.

Apr 21, 2025 - 17:46 UTC

Vantage Cloud EU 2.7 Release Upgrade May 4, 2025 09:00-15:00 UTC

Update - We will be undergoing scheduled maintenance during this time
Apr 21, 2025 - 17:58 UTC
Scheduled - The update of ABBYY Vantage in the EU Cloud to version 2.7 is planned for Sunday, May 4, 2025, 9:00AM UTC.

During the update, access to ABBYY Vantage will be temporarily unavailable. Please note that all tenant data and Vantage skills will remain intact. No action is needed on your part.

Service reliability is a top priority for ABBYY therefore, we are continuously working on improving our systems.

With this Vantage 2.7 release, we continue to deliver on user and customer experience and quality.

A few highlights include,
a) Fixing the document deletion for all versions of the skill.
b) Addressing the issue where, in some cases, sample documents uploaded for training were missing from the document set of a Document Skill.
c) Retrieving a complete list of all skills is now faster and more efficient, even with many skills and versions.
d) Further advancements to our system’s security framework as we continue to prioritize security.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com

Apr 21, 2025 - 17:57 UTC
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Resolved - The issue has been resolved.
Apr 25, 04:23 UTC
Investigating - We are observing performance degradation in the ABBYY FlexiCapture Cloud AU instance.
Apr 25, 04:08 UTC
Apr 24, 2025
Resolved - This incident has been resolved.
Apr 24, 06:22 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 06:02 UTC
Investigating - We are observing a slowdown in ABBYY FlexiCapture Cloud AU service.
Apr 24, 05:54 UTC
Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025
Resolved - This incident has been resolved.
Apr 14, 10:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 14, 07:16 UTC
Investigating - We are observing a slowdown in ABBYY FlexiCapture Cloud AU service.
Apr 14, 06:48 UTC
Apr 13, 2025
Completed - The scheduled maintenance has been completed.
Apr 13, 06:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 00:00 UTC
Scheduled - The infrastructure maintenance of ABBYY FlexiCapture in the EU Cloud is planned for April 12th and 13th, 2025. You do not need to take any further action regarding the update.
This maintenance includes patching the DB and will continue throughout the weekend. Service reliability is a top priority for ABBYY, so we are continuously working on improving our systems.

If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Apr 9, 11:04 UTC
Apr 12, 2025