All Systems Operational

Vantage Cloud 3.0 Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Vantage Cloud 2.7 Operational
90 days ago
99.87 % uptime
Today
EU Operational
90 days ago
99.9 % uptime
Today
US Operational
90 days ago
99.78 % uptime
Today
AU Operational
90 days ago
99.93 % uptime
Today
RBC Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud Operational
90 days ago
99.98 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
99.93 % uptime
Today
Timeline Cloud Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
JP Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
Online Licensing Service Operational
90 days ago
99.56 % uptime
Today
FineReader Engine Operational
90 days ago
94.16 % uptime
Today
FineReader Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

FlexiCapture Cloud US Version 12 Release 4 Update 7 Mar 26, 2026 03:00-11:00 UTC

The update of ABBYY FlexiCapture Cloud in the US region to Version 12 Release 4 Update 7 is scheduled for Wednesday, Mar 25, 2026, 23:00 EDT (Mar 26, 2026, 03:00 UTC).

During the update, access to ABBYY FlexiCapture Cloud US will be temporarily unavailable. Rest assured, your tenant and all associated data will remain fully intact and unchanged.

We are pleased to announce several updates aimed at enhancing the end-user experience, system reliability, security, and addressing Recognition errors across the platform:

Key Improvements:
- Upgrade of OpenOffice to 4.1.15, with remediation of multiple vulnerabilities
- Support for custom DB ports in PostgreSQL
- Resolution of performance issues with line items extraction in the desktop verification station
- Improvements to OCR, particularly in barcode extraction and Japanese handwritten recognition
- Fixes for customer-reported bugs and issues to enhance overall system stability and recognition.

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on Mar 17, 2026 - 03:07 UTC

Vantage Cloud AU - Scheduled Maintenance and Upgrade to 3.0.3 Mar 31, 2026 08:00-16:00 UTC

Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud AU to upgrade the platform from Vantage 3.0.2 to Vantage 3.0.3.

Scheduled time:
Start: 08:00 UTC on March 31 / 04:00 EDT on March 31 / 10:00 CEST on March 31 / 19:00 AEDT on March 31 / 13:30 IST on March 31
End: 16:00 UTC on March 31 / 12:00 EDT on March 31 / 18:00 CEST on March 31 / 03:00 AEDT on April 1 / 21:30 IST on March 31

During this maintenance window, ABBYY Vantage Cloud AU will be temporarily unavailable while the upgrade is completed.
Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on Mar 17, 2026 - 01:06 UTC

Vantage Cloud US - Scheduled Maintenance and Upgrade to 3.0.3 Apr 1, 2026 02:00-10:00 UTC

Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud US to upgrade the platform from Vantage 3.0.2 to Vantage 3.0.3.

Scheduled time:
Start: 02:00 UTC on April 1 / 22:00 EDT on March 31 / 04:00 CEST on April 1 / 13:00 AEDT on April 1 / 07:30 IST on April 1
End: 10:00 UTC on April 1 / 06:00 EDT on April 1 / 12:00 CEST on April 1 / 21:00 AEDT on April 1 / 15:30 IST on April 1

During this maintenance window, ABBYY Vantage Cloud US will be temporarily unavailable while the upgrade is completed.
Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on Mar 17, 2026 - 01:03 UTC

Vantage Cloud EU - Scheduled Maintenance and Upgrade to 3.0.3 Apr 1, 2026 19:00 - Apr 2, 2026 03:00 UTC

Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud EU to upgrade the platform from Vantage 3.0.2 to Vantage 3.0.3.

Scheduled time:
Start: 19:00 UTC on April 1 / 15:00 EDT on April 1 / 21:00 CEST on April 1 / 06:00 AEDT on April 2 / 00:30 IST on April 2
End: 03:00 UTC on April 2 / 23:00 EDT on April 1 / 05:00 CEST on April 2 / 14:00 AEDT on April 2 / 08:30 IST on April 2

During this maintenance window, ABBYY Vantage Cloud EU will be temporarily unavailable while the upgrade is completed.
Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on Mar 17, 2026 - 01:07 UTC
Mar 25, 2026

No incidents reported today.

Mar 24, 2026

No incidents reported.

Mar 23, 2026
Completed - The scheduled maintenance has been completed.
Mar 23, 14:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 09:30 UTC
Scheduled - The update of ABBYY FlexiCapture Cloud in the AU region to Version 12 Release 4 Update 7 is scheduled for Monday, 23 March 2026, at 09:30 UTC (20:30 AEDT).

During the update, access to ABBYY FlexiCapture Cloud AU will be temporarily unavailable. Rest assured, your tenant and all associated data will remain fully intact and unchanged.

We are pleased to announce several updates aimed at enhancing the end-user experience, system reliability, security, and addressing recognition errors across the platform:

Key Improvements:
- Upgrade of OpenOffice to 4.1.15, with remediation of multiple vulnerabilities
- Support for custom DB ports in PostgreSQL
- Resolution of performance issues with line items extraction in the desktop verification station
- Improvements to OCR, particularly in barcode extraction and Japanese handwritten recognition
- Fixes for customer-reported bugs and issues to enhance overall system stability and recognition.

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Mar 16, 02:29 UTC
Resolved - This incident has been resolved.
Mar 23, 01:34 UTC
Update - We are continuing to monitor for any further issues.
Mar 23, 00:44 UTC
Monitoring - The volume of batches submitted by the bulk processing client has now reduced. The system remains stable, with no backlog, and all documents and batches are being processed in real time.

We are continuing to monitor the platform closely to ensure consistent performance. At this stage, no further impact is observed.

Mar 22, 23:17 UTC
Update - The number of batches submitted by the bulk processing partner has been reduced. I can confirm there is no backlog, and documents and batches are currently being processed in real time. We will continue to monitor the queue and will let you know if any issues arise.
Mar 22, 21:12 UTC
Identified - The FlexiCapture platform is currently processing an unplanned spike in data volume and is operating at full capacity with no backlog in the queue.
As a result, some partners may notice intermittent slowness when initiating batch or document processing. Our team is actively working with affected parties to distribute volume across off-peak hours better.

Mar 22, 19:48 UTC
Mar 22, 2026
Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026
Completed - The scheduled maintenance has been completed.
Mar 18, 03:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 10, 13:52 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 9, 11:55 UTC
Scheduled - The update of ABBYY FlexiCapture Cloud in the EU region to Version 12 Release 4 Update 7 is scheduled for Tuesday, 17 March 2026, at 19:00 UTC (20:00 CET).

During the update, access to ABBYY FlexiCapture Cloud EU will be temporarily unavailable. Rest assured, your tenant and all associated data will remain fully intact and unchanged.

We are pleased to announce several updates aimed at enhancing the end-user experience, system reliability, security, and addressing Recognition errors across the platform:

Key Improvements:
- Upgrade of OpenOffice to 4.1.15, with remediation of multiple vulnerabilities
- Support for custom DB ports in PostgreSQL
- Resolution of performance issues with line items extraction in the desktop verification station
- Improvements to OCR, particularly in barcode extraction and Japanese handwritten recognition
- Fixes for customer-reported bugs and issues to enhance overall system stability and recognition.

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Mar 9, 10:39 UTC
Mar 17, 2026
Completed - The scheduled maintenance has been completed.
Mar 17, 20:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 19:00 UTC
Scheduled - Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud EU to upgrade the platform from Vantage 3.0.1 to Vantage 3.0.2.

Scheduled time:
Start: Tuesday, March 17, 2026 at 19:00 UTC / Tuesday, March 17, 2026 at 3:00 PM EDT (US Eastern)
End: Wednesday, March 18, 2026 at 03:00 UTC / Tuesday, March 17, 2026 at 11:00 PM EDT (US Eastern)

During this maintenance window, ABBYY Vantage Cloud EU will be temporarily unavailable while the upgrade is completed.

Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

You can find real-time status updates for ABBYY products on the ABBYY Status Page. Customers may also subscribe there for notifications.

If you have any questions or feedback, please contact your ABBYY technical contact directly or reach out to the ABBYY Support team via the support web form.

Best regards,
The ABBYY Team

Mar 9, 20:05 UTC
Completed - The scheduled maintenance has been completed.
Mar 17, 06:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 03:00 UTC
Scheduled - Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud US to upgrade the platform from Vantage 3.0.1 to Vantage 3.0.2.

Scheduled time:
Start: Tuesday, March 17, 2026 at 03:00 UTC / Monday, March 16, 2026 at 11:00 PM EDT (US Eastern)
End: Tuesday, March 17, 2026 at 11:00 UTC / Tuesday, March 17, 2026 at 7:00 AM EDT (US Eastern)

During this maintenance window, ABBYY Vantage Cloud US will be temporarily unavailable while the upgrade is completed.

Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

You can find real-time status updates for ABBYY products on the ABBYY Status Page. Customers may also subscribe there for notifications.

If you have any questions or feedback, please contact your ABBYY technical contact directly or reach out to the ABBYY Support team via the support web form.

Best regards,
The ABBYY Team

Mar 9, 19:54 UTC
Completed - The scheduled maintenance has been completed.
Mar 17, 01:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 19:00 UTC
Scheduled - The update of ABBYY FlexiCapture Cloud in the EU2 region to Version 12 Release 4 Update 7 is scheduled for Monday, 16 March 2026, at 19:00 UTC (20:00 CET).

During the update, access to ABBYY FlexiCapture Cloud EU2 will be temporarily unavailable. Rest assured, your tenant and all associated data will remain fully intact and unchanged.

We are pleased to announce several updates aimed at enhancing the end-user experience, system reliability, security, and addressing Recognition errors across the platform:

Key Improvements:
- Upgrade of OpenOffice to 4.1.15, with remediation of multiple vulnerabilities
- Support for custom DB ports in PostgreSQL
- Resolution of performance issues with line items extraction in the desktop verification station
- Improvements to OCR, particularly in barcode extraction and Japanese handwritten recognition
- Fixes for customer-reported bugs and issues to enhance overall system stability and recognition.

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Mar 9, 10:36 UTC
Mar 16, 2026
Completed - The scheduled maintenance has been completed.
Mar 16, 15:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 08:00 UTC
Scheduled - Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud AU to upgrade the platform from Vantage 3.0.1 to Vantage 3.0.2.

Scheduled time:
Start: Monday, March 16, 2026 at 08:00 UTC / Monday, March 16, 2026 at 4:00 AM EDT (US Eastern)
End: Monday, March 16, 2026 at 16:00 UTC / Monday, March 16, 2026 at 12:00 PM EDT (US Eastern)

During this maintenance window, ABBYY Vantage Cloud AU will be temporarily unavailable while the upgrade is completed.

Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

You can find real-time status updates for ABBYY products on the ABBYY Status Page. Customers may also subscribe there for notifications.

If you have any questions or feedback, please contact your ABBYY technical contact directly or reach out to the ABBYY Support team via the support web form.

Best regards,
The ABBYY Team

Mar 9, 20:02 UTC
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.