All Systems Operational

Vantage EU Operational
90 days ago
99.05 % uptime
Today
Vantage US Operational
90 days ago
99.05 % uptime
Today
Vantage AU Operational
90 days ago
99.03 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU2 Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud AU Operational
90 days ago
99.85 % uptime
Today
Timeline US Operational
90 days ago
100.0 % uptime
Today
Timeline JP Operational
90 days ago
100.0 % uptime
Today
Timeline EU Operational
90 days ago
100.0 % uptime
Today
Timeline AU Operational
90 days ago
100.0 % uptime
Today
SDK Online Licensing Service Operational
90 days ago
99.52 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Vantage Cloud EU - Scheduled Maintenance Nov 12, 2025 21:00-22:00 UTC

Dear Customer,
As part of ABBYY’s ongoing commitment to maintaining a secure and reliable cloud environment, we are implementing several enhancements to the ABBYY Vantage Cloud’s SSL/TLS configuration.
What’s changing:
On November 12 at 16:00 EST, we will introduce the following updates:
1. Enablement of TLS 1.3 (optional)
- We will be enabling TLS 1.3 for all connections to ABBYY Vantage Cloud.
- TLS 1.2 will continue to be fully supported, ensuring no disruption to existing integrations or client systems.
2. Revision of supported cipher suites
- We are updating and simplifying the supported cipher list to ensure stronger encryption and compliance with current security standards.
- The following modern ciphers will remain supported:

[0xc02b] ECDHE-ECDSA-AES128-GCM-SHA256 TLS 1.2 ECDSA
[0xcca9] ECDHE-ECDSA-CHACHA20-POLY1305 TLS 1.2 ECDSA
[0xc02f] ECDHE-RSA-AES128-GCM-SHA256 TLS 1.2 RSA
[0xcca8] ECDHE-RSA-CHACHA20-POLY1305 TLS 1.2 RSA
[0xc02c] ECDHE-ECDSA-AES256-GCM-SHA384 TLS 1.2 ECDSA
[0xc030] ECDHE-RSA-AES256-GCM-SHA384 TLS 1.2 RSA

- Older, less secure cipher suites (including those dependent on TLS 1.0 and TLS 1.1) will be retired.
Impact on customers:
No action is required for most users. Modern browsers and libraries already support TLS 1.2 and 1.3. If you are using legacy integrations or SDKs with older SSL stacks, we recommend verifying compatibility with TLS 1.2 or higher before the change date.

Why this matters:
These changes align with industry best practices and customer requests to ensure ABBYY Vantage Cloud maintains robust encryption and optimal performance for secure communications.

Effective Date:
November 12, 2025
Downtime: None expected. This change will be rolled out seamlessly.
If you have any questions or require assistance validating your connection configuration, please contact ABBYY Support.
Thank you for your continued trust in ABBYY.

Posted on Nov 12, 2025 - 21:00 UTC

Vantage Cloud AU - Scheduled Maintenance Nov 12, 2025 21:00-22:00 UTC

Dear Customer,
As part of ABBYY’s ongoing commitment to maintaining a secure and reliable cloud environment, we are implementing several enhancements to the ABBYY Vantage Cloud’s SSL/TLS configuration.
What’s changing:
On November 12 at 16:00 EST, we will introduce the following updates:
1. Enablement of TLS 1.3 (optional)
- We will be enabling TLS 1.3 for all connections to ABBYY Vantage Cloud.
- TLS 1.2 will continue to be fully supported, ensuring no disruption to existing integrations or client systems.
2. Revision of supported cipher suites
- We are updating and simplifying the supported cipher list to ensure stronger encryption and compliance with current security standards.
- The following modern ciphers will remain supported:

[0xc02b] ECDHE-ECDSA-AES128-GCM-SHA256 TLS 1.2 ECDSA
[0xcca9] ECDHE-ECDSA-CHACHA20-POLY1305 TLS 1.2 ECDSA
[0xc02f] ECDHE-RSA-AES128-GCM-SHA256 TLS 1.2 RSA
[0xcca8] ECDHE-RSA-CHACHA20-POLY1305 TLS 1.2 RSA
[0xc02c] ECDHE-ECDSA-AES256-GCM-SHA384 TLS 1.2 ECDSA
[0xc030] ECDHE-RSA-AES256-GCM-SHA384 TLS 1.2 RSA

- Older, less secure cipher suites (including those dependent on TLS 1.0 and TLS 1.1) will be retired.
Impact on customers:
No action is required for most users. Modern browsers and libraries already support TLS 1.2 and 1.3. If you are using legacy integrations or SDKs with older SSL stacks, we recommend verifying compatibility with TLS 1.2 or higher before the change date.

Why this matters:
These changes align with industry best practices and customer requests to ensure ABBYY Vantage Cloud maintains robust encryption and optimal performance for secure communications.

Effective Date:
November 12, 2025
Downtime: None expected. This change will be rolled out seamlessly.
If you have any questions or require assistance validating your connection configuration, please contact ABBYY Support.
Thank you for your continued trust in ABBYY.

Posted on Nov 06, 2025 - 02:19 UTC

Vantage Cloud US - Scheduled Maintenance Nov 12, 2025 21:00-22:00 UTC

Dear Customer,
As part of ABBYY’s ongoing commitment to maintaining a secure and reliable cloud environment, we are implementing several enhancements to the ABBYY Vantage Cloud’s SSL/TLS configuration.
What’s changing:
On November 12 at 16:00 EST, we will introduce the following updates:
1. Enablement of TLS 1.3 (optional)
- We will be enabling TLS 1.3 for all connections to ABBYY Vantage Cloud.
- TLS 1.2 will continue to be fully supported, ensuring no disruption to existing integrations or client systems.
2. Revision of supported cipher suites
- We are updating and simplifying the supported cipher list to ensure stronger encryption and compliance with current security standards.
- The following modern ciphers will remain supported:

[0xc02b] ECDHE-ECDSA-AES128-GCM-SHA256 TLS 1.2 ECDSA
[0xcca9] ECDHE-ECDSA-CHACHA20-POLY1305 TLS 1.2 ECDSA
[0xc02f] ECDHE-RSA-AES128-GCM-SHA256 TLS 1.2 RSA
[0xcca8] ECDHE-RSA-CHACHA20-POLY1305 TLS 1.2 RSA
[0xc02c] ECDHE-ECDSA-AES256-GCM-SHA384 TLS 1.2 ECDSA
[0xc030] ECDHE-RSA-AES256-GCM-SHA384 TLS 1.2 RSA

- Older, less secure cipher suites (including those dependent on TLS 1.0 and TLS 1.1) will be retired.
Impact on customers:
No action is required for most users. Modern browsers and libraries already support TLS 1.2 and 1.3. If you are using legacy integrations or SDKs with older SSL stacks, we recommend verifying compatibility with TLS 1.2 or higher before the change date.

Why this matters:
These changes align with industry best practices and customer requests to ensure ABBYY Vantage Cloud maintains robust encryption and optimal performance for secure communications.

Effective Date:
November 12, 2025
Downtime: None expected. This change will be rolled out seamlessly.
If you have any questions or require assistance validating your connection configuration, please contact ABBYY Support.
Thank you for your continued trust in ABBYY.

Posted on Nov 06, 2025 - 02:17 UTC
Nov 6, 2025

No incidents reported today.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025
Resolved - This incident has been resolved.
Nov 3, 17:38 UTC
Monitoring - Our teams have implemented improvement measures and we are continuing to closely monitor the environment.
Nov 3, 16:37 UTC
Investigating - We are currently observing elevated database utilization in Vantage Cloud EU, based on internal monitoring indicators. Processing remains operational, however some customers may experience slower than usual performance.
Our teams are actively investigating potential contributing factors and we will provide an update as soon as more information is available.

Nov 3, 15:22 UTC
Nov 2, 2025
Completed - The scheduled maintenance has been completed.
Nov 2, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 14:00 UTC
Scheduled - Dear Customer,

The update of ABBYY Vantage, in the EU Cloud to Version 2.7.3, is planned for Sunday, Nov 2, 2025, 2:00 PM UTC/03:00 PM CET.

During the update, access to ABBYY Vantage Cloud will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. No action is required on your part.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:

Key Improvements:

1.Automatic role assignment for users signing in through external identity providers
2.Optimized database operations for faster skill management and deletion

Bug Fixes:

1.Resolved XSS vulnerability and improved HTML sanitization for enhanced security
2.Improved stability for Office document conversions
3.Fixed document display issues in Manual Review to ensure consistent loading

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Oct 28, 18:28 UTC
Completed - The scheduled maintenance has been completed.
Nov 2, 14:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 14:30 UTC
Update - Dear Customer,

An email was sent indicating that the Vantage AU 2.7.3 Release Upgrade would initiate at 2:30 AM UTC.
Please note this was sent in error.
The correct release time is 2:30 PM UTC, and you will receive a notification one hour prior to the start of the release.

We apologize for the confusion and appreciate your understanding.

Oct 31, 02:10 UTC
Scheduled - Dear Customer,

The update of ABBYY Vantage, in the AU Cloud to Version 2.7.3, is planned for Friday, Oct 31, 2025, 2:30 PM UTC/Saturday, Nov 1, 2025 01:30 AM AEST.

During the update, access to ABBYY Vantage Cloud will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. No action is required on your part.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:

Key Improvements:

1.Automatic role assignment for users signing in through external identity providers
2.Optimized database operations for faster skill management and deletion

Bug Fixes:

1.Resolved XSS vulnerability and improved HTML sanitization for enhanced security
2.Improved stability for Office document conversions
3.Fixed document display issues in Manual Review to ensure consistent loading

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Oct 28, 18:23 UTC
Nov 1, 2025
Completed - The scheduled maintenance has been completed.
Nov 1, 20:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 14:00 UTC
Scheduled - Dear Customer,

The update of ABBYY Vantage, in the US Cloud to Version 2.7.3, is planned for Saturday, Nov 1, 2025, 2:00 PM UTC/10:00 AM EST.

During the update, access to ABBYY Vantage Cloud will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. No action is required on your part.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:

Key Improvements:

1.Automatic role assignment for users signing in through external identity providers
2.Optimized database operations for faster skill management and deletion

Bug Fixes:

1.Resolved XSS vulnerability and improved HTML sanitization for enhanced security
2.Improved stability for Office document conversions
3.Fixed document display issues in Manual Review to ensure consistent loading

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Oct 28, 18:26 UTC
Oct 31, 2025
Oct 30, 2025

No incidents reported.

Oct 29, 2025
Resolved - Access to abbyy.com and pdf.abbyy.com has been restored.
Oct 29, 21:57 UTC
Update - Our cloud provider is currently experiencing an ongoing service disruption that is impacting access. We’ll share the next update once we receive more information or when services are fully restored.
Oct 29, 17:04 UTC
Investigating - We are seeing issues while trying to access abbyy.com and pdf.abbyy.com. Our team is currently investigating and will provide updates shortly.
Oct 29, 16:28 UTC
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.