All Systems Operational

Uptime over the past 90 days. View historical uptime.
Vantage EU Operational
90 days ago
98.92 % uptime
Today
Vantage US Operational
90 days ago
98.84 % uptime
Today
Vantage AU Operational
90 days ago
98.94 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU2 Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud AU Operational
90 days ago
99.9 % uptime
Today
Timeline US Operational
90 days ago
100.0 % uptime
Today
Timeline JP Operational
90 days ago
100.0 % uptime
Today
Timeline EU Operational
90 days ago
100.0 % uptime
Today
Timeline AU Operational
90 days ago
100.0 % uptime
Today
SDK Online Licensing Service Operational
90 days ago
99.52 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 11, 2025

No incidents reported today.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025
FlexiCapture EU Infrastructure Maintenance
Completed - The scheduled maintenance has been completed.
Dec 7, 08:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 08:00 UTC
Scheduled - The infrastructure maintenance of ABBYY FlexiCapture in the EU Cloud is planned for December 6 and 7, 2025. You do not need to take any further action regarding the update.

This maintenance will continue throughout the weekend, Please note that you may experience a slower performance during this time. We actively monitor the situation to minimize disruption and ensure the process is completed as efficiently as possible.

If you have any questions or feedback, please contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Dec 3, 17:27 UTC
Dec 6, 2025
Flexicapture Cloud AU: Planned Hotfix Deployment – Resolution for Date Extraction Issue December 6, 2025, beginning at 21:30 AEST
Completed - The scheduled maintenance has been completed.
Dec 6, 19:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 6, 11:30 UTC
Scheduled - Dear Partner,

Post-deployment of Version 12 Release 4 Update 5 in the AU Region, an issue has been reported in date extraction. The hotfix patch for this issue will be rolled out on Saturday, December 6, 2025, beginning at 17:00 IST / 21:30 AEST.

During the deployment, access to ABBYY FlexiCapture Cloud AU may be temporarily unavailable. No changes will be made to your tenant configuration or stored data.

We are committed to ensuring system reliability and accuracy, and this update is part of our ongoing effort to continuously improve platform performance and user experience.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
Dec 3, 04:17 UTC
Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
FlexiCapture - AU | Increase in pending tasks: Message Processing Delay
Resolved - This incident has been resolved.
Dec 2, 06:59 UTC
Update - All the pending tasks has bee consumed now and system is back to normal operations.
Dec 2, 04:41 UTC
Monitoring - We have identified that a higher-than-usual number of batches from one of the tenants led to a backlog in the queue. Processing is continuing at the normal rate, and we expect the queue to clear within approximately 40 minutes.
Dec 2, 03:50 UTC
Identified - We are currently observing elevated message queue volumes in the FlexiCapture AU environment. While the system remains operational, you may experience slower-than-usual message processing during this time. Our engineering team is closely monitoring the situation and actively working to restore processing speeds to normal levels. We will continue to keep you informed of any significant developments.

Thank you for your understanding.
Dec 2, 03:32 UTC
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025
Vantage Cloud EU - Performance Degradation
Resolved - This incident has been resolved.
Nov 28, 15:17 UTC
Monitoring - Our teams have implemented improvement measures and we are continuing to closely monitor the environment.
Nov 28, 14:44 UTC
Update - We are actively investigating the issue and troubleshooting efforts are ongoing.
Nov 28, 13:44 UTC
Investigating - We are currently observing slower than usual performance.
Our teams are actively investigating potential contributing factors and we will provide an update as soon as more information is available.
Nov 28, 13:02 UTC
Nov 27, 2025

No incidents reported.

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