All Systems Operational

Vantage Cloud 3.0 Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Vantage Cloud 2.7 Operational
90 days ago
99.87 % uptime
Today
EU Operational
90 days ago
99.9 % uptime
Today
US Operational
90 days ago
99.78 % uptime
Today
AU Operational
90 days ago
99.93 % uptime
Today
RBC Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud Operational
90 days ago
99.98 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
99.93 % uptime
Today
Timeline Cloud Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
JP Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
Online Licensing Service Operational
90 days ago
99.56 % uptime
Today
FineReader Engine Operational
90 days ago
91.79 % uptime
Today
FineReader Server Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Vantage Cloud AU – Scheduled Maintenance and Upgrade to 3.0.2 Mar 16, 2026 08:00-16:00 UTC

Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud AU to upgrade the platform from Vantage 3.0.1 to Vantage 3.0.2.

Scheduled time:
Start: Monday, March 16, 2026 at 08:00 UTC / Monday, March 16, 2026 at 4:00 AM EDT (US Eastern)
End: Monday, March 16, 2026 at 16:00 UTC / Monday, March 16, 2026 at 12:00 PM EDT (US Eastern)

During this maintenance window, ABBYY Vantage Cloud AU will be temporarily unavailable while the upgrade is completed.

Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

You can find real-time status updates for ABBYY products on the ABBYY Status Page. Customers may also subscribe there for notifications.

If you have any questions or feedback, please contact your ABBYY technical contact directly or reach out to the ABBYY Support team via the support web form.

Best regards,
The ABBYY Team

Posted on Mar 09, 2026 - 20:02 UTC

FlexiCapture Cloud EU2 Version 12 Release 4 Update 7 - Scheduled Maintenance March 16, 2026 Mar 16, 2026 19:00 - Mar 17, 2026 03:00 UTC

The update of ABBYY FlexiCapture Cloud in the EU2 region to Version 12 Release 4 Update 7 is scheduled for Monday, 16 March 2026, at 19:00 UTC (20:00 CET).

During the update, access to ABBYY FlexiCapture Cloud EU2 will be temporarily unavailable. Rest assured, your tenant and all associated data will remain fully intact and unchanged.

We are pleased to announce several updates aimed at enhancing the end-user experience, system reliability, security, and addressing Recognition errors across the platform:

Key Improvements:
- Upgrade of OpenOffice to 4.1.15, with remediation of multiple vulnerabilities
- Support for custom DB ports in PostgreSQL
- Resolution of performance issues with line items extraction in the desktop verification station
- Improvements to OCR, particularly in barcode extraction and Japanese handwritten recognition
- Fixes for customer-reported bugs and issues to enhance overall system stability and recognition.

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on Mar 09, 2026 - 10:36 UTC

Vantage Cloud US – Scheduled Maintenance and Upgrade to 3.0.2 Mar 17, 2026 03:00-11:00 UTC

Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud US to upgrade the platform from Vantage 3.0.1 to Vantage 3.0.2.

Scheduled time:
Start: Tuesday, March 17, 2026 at 03:00 UTC / Monday, March 16, 2026 at 11:00 PM EDT (US Eastern)
End: Tuesday, March 17, 2026 at 11:00 UTC / Tuesday, March 17, 2026 at 7:00 AM EDT (US Eastern)

During this maintenance window, ABBYY Vantage Cloud US will be temporarily unavailable while the upgrade is completed.

Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

You can find real-time status updates for ABBYY products on the ABBYY Status Page. Customers may also subscribe there for notifications.

If you have any questions or feedback, please contact your ABBYY technical contact directly or reach out to the ABBYY Support team via the support web form.

Best regards,
The ABBYY Team

Posted on Mar 09, 2026 - 19:54 UTC

Vantage Cloud EU – Scheduled Maintenance and Upgrade to 3.0.2 Mar 17, 2026 19:00 - Mar 18, 2026 03:00 UTC

Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud EU to upgrade the platform from Vantage 3.0.1 to Vantage 3.0.2.

Scheduled time:
Start: Tuesday, March 17, 2026 at 19:00 UTC / Tuesday, March 17, 2026 at 3:00 PM EDT (US Eastern)
End: Wednesday, March 18, 2026 at 03:00 UTC / Tuesday, March 17, 2026 at 11:00 PM EDT (US Eastern)

During this maintenance window, ABBYY Vantage Cloud EU will be temporarily unavailable while the upgrade is completed.

Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

You can find real-time status updates for ABBYY products on the ABBYY Status Page. Customers may also subscribe there for notifications.

If you have any questions or feedback, please contact your ABBYY technical contact directly or reach out to the ABBYY Support team via the support web form.

Best regards,
The ABBYY Team

Posted on Mar 09, 2026 - 20:05 UTC

FlexiCapture Cloud EU Version 12 Release 4 Update 7 Mar 17, 2026 20:00 - Mar 18, 2026 04:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 09, 2026 - 11:55 UTC
Scheduled - The update of ABBYY FlexiCapture Cloud in the EU region to Version 12 Release 4 Update 7 is scheduled for Tuesday, 17 March 2026, at 20:00 UTC (21:00 CET).

During the update, access to ABBYY FlexiCapture Cloud EU will be temporarily unavailable. Rest assured, your tenant and all associated data will remain fully intact and unchanged.

We are pleased to announce several updates aimed at enhancing the end-user experience, system reliability, security, and addressing Recognition errors across the platform:

Key Improvements:
- Upgrade of OpenOffice to 4.1.15, with remediation of multiple vulnerabilities
- Support for custom DB ports in PostgreSQL
- Resolution of performance issues with line items extraction in the desktop verification station
- Improvements to OCR, particularly in barcode extraction and Japanese handwritten recognition
- Fixes for customer-reported bugs and issues to enhance overall system stability and recognition.

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Mar 09, 2026 - 10:39 UTC
Mar 10, 2026

No incidents reported today.

Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
Completed - The scheduled maintenance has been completed.
Mar 6, 07:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 03:00 UTC
Scheduled - Dear Customer,

A scheduled maintenance window for ABBYY Vantage Cloud 3.0 US is planned for Thursday, March 5th, 2026, 3:00 UTC (March 6) / 22:00 EST.

During the maintenance window, access to ABBYY Vantage Cloud 3.0 US will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. No action is required on your part.

This maintenance supports ongoing platform updates and improvements focused on performance, reliability, and security.

Service reliability is a top priority for ABBYY; therefore, we continually work on maintaining and enhancing our systems to ensure a stable and secure experience.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Feb 27, 15:51 UTC
Mar 5, 2026

No incidents reported.

Mar 4, 2026
Completed - The scheduled maintenance has been completed.
Mar 4, 23:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 19:00 UTC
Scheduled - Dear Customer,

A scheduled maintenance window for ABBYY Vantage Cloud 3.0 EU is planned for Wednesday, March 4th, 2026, 19:00 UTC / 20:00 CET.

During the maintenance window, access to ABBYY Vantage Cloud 3.0 EU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. No action is required on your part.

This maintenance supports ongoing platform updates and improvements focused on performance, reliability, and security.

Service reliability is a top priority for ABBYY; therefore, we continually work on maintaining and enhancing our systems to ensure a stable and secure experience.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Feb 27, 15:48 UTC
Mar 3, 2026
Completed - The scheduled maintenance has been completed.
Mar 3, 14:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 3, 08:00 UTC
Scheduled - Dear Customer,

A scheduled maintenance window for ABBYY Vantage Cloud 3.0 AU is planned for Tuesday, March 3rd, 2026, 8:00 UTC / 19:00 AEST.

During the maintenance window, access to ABBYY Vantage Cloud 3.0 AU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. No action is required on your part.

This maintenance supports ongoing platform updates and improvements focused on performance, reliability, and security.

Service reliability is a top priority for ABBYY; therefore, we continually work on maintaining and enhancing our systems to ensure a stable and secure experience.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Feb 27, 15:48 UTC
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026
Resolved - This incident has been resolved.
Feb 24, 11:50 UTC
Monitoring - The fix has been applied, the instance has been restored, and the backlog has been cleared. Services are operating normally. Monitoring will continue to ensure stability.
Feb 24, 09:25 UTC
Identified - A partial fix has been implemented, and we can see that the queue has started to decrease. We are continuing to monitor the situation and investigate further to ensure full resolution.
Feb 24, 09:14 UTC
Investigating - We are currently observing elevated message queue volumes in the FlexiCapture AU environment. While the system remains operational, you may experience slower-than-usual message processing during this time. Our engineering team is closely monitoring the situation and actively working to restore processing speeds to normal levels. We will continue to keep you informed of any significant developments.

Thank you for your understanding.

Feb 24, 08:48 UTC