All Systems Operational

Uptime over the past 90 days. View historical uptime.
Vantage Cloud 3.0 Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Vantage Cloud 2.7 Operational
90 days ago
99.87 % uptime
Today
EU Operational
90 days ago
99.9 % uptime
Today
US Operational
90 days ago
99.78 % uptime
Today
AU Operational
90 days ago
99.93 % uptime
Today
US2 Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud Operational
90 days ago
99.98 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
99.93 % uptime
Today
Timeline Cloud Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
JP Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
Online Licensing Service Operational
90 days ago
99.56 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Vantage Cloud AU - Scheduled Maintenance and Upgrade to 3.0.4 Apr 14, 2026 08:00-16:00 UTC

Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud AU to upgrade the platform from Vantage 3.0.3 to Vantage 3.0.4.

Scheduled time:
Start: 08:00 UTC on April 14 / 04:00 EDT on April 14 / 10:00 CEST on April 14 / 18:00 AEST on April 14 / 13:30 IST on April 14
End: 16:00 UTC on April 14 / 12:00 EDT on April 14 / 18:00 CEST on April 14 / 02:00 AEST on April 15 / 21:30 IST on April 14.

During this maintenance window, ABBYY Vantage Cloud AU will be temporarily unavailable while the upgrade is completed.
Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
Posted on Apr 01, 2026 - 14:09 UTC

Vantage Cloud US - Scheduled Maintenance and Upgrade to 3.0.4 Apr 15, 2026 02:00-10:00 UTC

Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud US to upgrade the platform from Vantage 3.0.3 to Vantage 3.0.4.

Scheduled time:
Start: 02:00 UTC on April 15 / 22:00 EDT on April 14 / 04:00 CEST on April 15 / 12:00 AEST on April 15 / 07:30 IST on April 15
End: 10:00 UTC on April 15 / 06:00 EDT on April 15 / 12:00 CEST on April 15 / 20:00 AEST on April 15 / 15:30 IST on April 15

During this maintenance window, ABBYY Vantage Cloud US will be temporarily unavailable while the upgrade is completed.
Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
Posted on Apr 01, 2026 - 15:03 UTC

Vantage Cloud EU – Scheduled Maintenance and Upgrade to 3.0.4 Apr 15, 2026 19:00 - Apr 16, 2026 03:00 UTC

Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud EU to upgrade the platform from Vantage 3.0.3 to Vantage 3.0.4.

Scheduled time:
Start: 19:00 UTC on April 15 / 15:00 EDT on April 15 / 21:00 CEST on April 15 / 05:00 AEST on April 16 / 00:30 IST on April 16
End: 03:00 UTC on April 16 / 23:00 EDT on April 15 / 05:00 CEST on April 16 / 13:00 AEST on April 16 / 08:30 IST on April 16

During this maintenance window, ABBYY Vantage Cloud EU will be temporarily unavailable while the upgrade is completed.
Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
Posted on Apr 01, 2026 - 15:07 UTC
Apr 2, 2026

No incidents reported today.

Apr 1, 2026
Vantage Cloud EU - Scheduled Maintenance and Upgrade to 3.0.3
Completed - The scheduled maintenance has been completed.
Apr 1, 20:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 19:00 UTC
Scheduled - Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud EU to upgrade the platform from Vantage 3.0.2 to Vantage 3.0.3.

Scheduled time:
Start: 19:00 UTC on April 1 / 15:00 EDT on April 1 / 21:00 CEST on April 1 / 06:00 AEDT on April 2 / 00:30 IST on April 2
End: 03:00 UTC on April 2 / 23:00 EDT on April 1 / 05:00 CEST on April 2 / 14:00 AEDT on April 2 / 08:30 IST on April 2

During this maintenance window, ABBYY Vantage Cloud EU will be temporarily unavailable while the upgrade is completed.
Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
Mar 17, 01:07 UTC
Vantage Cloud US - Scheduled Maintenance and Upgrade to 3.0.3
Completed - The scheduled maintenance has been completed.
Apr 1, 08:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 02:00 UTC
Scheduled - Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud US to upgrade the platform from Vantage 3.0.2 to Vantage 3.0.3.

Scheduled time:
Start: 02:00 UTC on April 1 / 22:00 EDT on March 31 / 04:00 CEST on April 1 / 13:00 AEDT on April 1 / 07:30 IST on April 1
End: 10:00 UTC on April 1 / 06:00 EDT on April 1 / 12:00 CEST on April 1 / 21:00 AEDT on April 1 / 15:30 IST on April 1

During this maintenance window, ABBYY Vantage Cloud US will be temporarily unavailable while the upgrade is completed.
Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
Mar 17, 01:03 UTC
Mar 31, 2026
Vantage Cloud AU - Scheduled Maintenance and Upgrade to 3.0.3
Completed - The scheduled maintenance has been completed.
Mar 31, 11:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 08:00 UTC
Scheduled - Dear Customer,

ABBYY has scheduled a maintenance window for ABBYY Vantage Cloud AU to upgrade the platform from Vantage 3.0.2 to Vantage 3.0.3.

Scheduled time:
Start: 08:00 UTC on March 31 / 04:00 EDT on March 31 / 10:00 CEST on March 31 / 19:00 AEDT on March 31 / 13:30 IST on March 31
End: 16:00 UTC on March 31 / 12:00 EDT on March 31 / 18:00 CEST on March 31 / 03:00 AEDT on April 1 / 21:30 IST on March 31

During this maintenance window, ABBYY Vantage Cloud AU will be temporarily unavailable while the upgrade is completed.
Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
Mar 17, 01:06 UTC
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026
FlexiCapture Cloud US Version 12 Release 4 Update 7
Completed - The scheduled maintenance has been completed.
Mar 26, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 03:00 UTC
Scheduled - The update of ABBYY FlexiCapture Cloud in the US region to Version 12 Release 4 Update 7 is scheduled for Wednesday, Mar 25, 2026, 23:00 EDT (Mar 26, 2026, 03:00 UTC).

During the update, access to ABBYY FlexiCapture Cloud US will be temporarily unavailable. Rest assured, your tenant and all associated data will remain fully intact and unchanged.

We are pleased to announce several updates aimed at enhancing the end-user experience, system reliability, security, and addressing Recognition errors across the platform:

Key Improvements:
- Upgrade of OpenOffice to 4.1.15, with remediation of multiple vulnerabilities
- Support for custom DB ports in PostgreSQL
- Resolution of performance issues with line items extraction in the desktop verification station
- Improvements to OCR, particularly in barcode extraction and Japanese handwritten recognition
- Fixes for customer-reported bugs and issues to enhance overall system stability and recognition.

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
Mar 17, 03:07 UTC
Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026
FlexiCapture Cloud AU Version 12 Release 4 Update 7
Completed - The scheduled maintenance has been completed.
Mar 23, 14:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 09:30 UTC
Scheduled - The update of ABBYY FlexiCapture Cloud in the AU region to Version 12 Release 4 Update 7 is scheduled for Monday, 23 March 2026, at 09:30 UTC (20:30 AEDT).

During the update, access to ABBYY FlexiCapture Cloud AU will be temporarily unavailable. Rest assured, your tenant and all associated data will remain fully intact and unchanged.

We are pleased to announce several updates aimed at enhancing the end-user experience, system reliability, security, and addressing recognition errors across the platform:

Key Improvements:
- Upgrade of OpenOffice to 4.1.15, with remediation of multiple vulnerabilities
- Support for custom DB ports in PostgreSQL
- Resolution of performance issues with line items extraction in the desktop verification station
- Improvements to OCR, particularly in barcode extraction and Japanese handwritten recognition
- Fixes for customer-reported bugs and issues to enhance overall system stability and recognition.

Service reliability remains a top priority for ABBYY; therefore, we continually strive to improve our systems.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
Mar 16, 02:29 UTC
FlexiCapture Cloud AU: Unplanned Volume Spike – Possible Slowness
Resolved - This incident has been resolved.
Mar 23, 01:34 UTC
Update - We are continuing to monitor for any further issues.
Mar 23, 00:44 UTC
Monitoring - The volume of batches submitted by the bulk processing client has now reduced. The system remains stable, with no backlog, and all documents and batches are being processed in real time.

We are continuing to monitor the platform closely to ensure consistent performance. At this stage, no further impact is observed.
Mar 22, 23:17 UTC
Update - The number of batches submitted by the bulk processing partner has been reduced. I can confirm there is no backlog, and documents and batches are currently being processed in real time. We will continue to monitor the queue and will let you know if any issues arise.
Mar 22, 21:12 UTC
Identified - The FlexiCapture platform is currently processing an unplanned spike in data volume and is operating at full capacity with no backlog in the queue.
As a result, some partners may notice intermittent slowness when initiating batch or document processing. Our team is actively working with affected parties to distribute volume across off-peak hours better.
Mar 22, 19:48 UTC
Mar 22, 2026
Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage