All Systems Operational

Uptime over the past 90 days. View historical uptime.
Vantage EU Operational
90 days ago
99.05 % uptime
Today
Vantage US Operational
90 days ago
99.05 % uptime
Today
Vantage AU Operational
90 days ago
99.03 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU2 Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud AU Operational
90 days ago
99.85 % uptime
Today
Timeline US Operational
90 days ago
100.0 % uptime
Today
Timeline JP Operational
90 days ago
100.0 % uptime
Today
Timeline EU Operational
90 days ago
100.0 % uptime
Today
Timeline AU Operational
90 days ago
100.0 % uptime
Today
SDK Online Licensing Service Operational
90 days ago
99.52 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 3, 2025

No incidents reported today.

Nov 2, 2025
Vantage Cloud EU 2.7.3 - Release Upgrade Nov 2, 2025
Completed - The scheduled maintenance has been completed.
Nov 2, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 14:00 UTC
Scheduled - Dear Customer,

The update of ABBYY Vantage, in the EU Cloud to Version 2.7.3, is planned for Sunday, Nov 2, 2025, 2:00 PM UTC/03:00 PM CET.

During the update, access to ABBYY Vantage Cloud will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. No action is required on your part.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:

Key Improvements:

1.Automatic role assignment for users signing in through external identity providers
2.Optimized database operations for faster skill management and deletion

Bug Fixes:

1.Resolved XSS vulnerability and improved HTML sanitization for enhanced security
2.Improved stability for Office document conversions
3.Fixed document display issues in Manual Review to ensure consistent loading

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
Oct 28, 18:28 UTC
Vantage Cloud AU 2.7.3 – Release Upgrade Oct 31, 2025
Completed - The scheduled maintenance has been completed.
Nov 2, 14:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 31, 14:30 UTC
Update - Dear Customer,

An email was sent indicating that the Vantage AU 2.7.3 Release Upgrade would initiate at 2:30 AM UTC.
Please note this was sent in error.
The correct release time is 2:30 PM UTC, and you will receive a notification one hour prior to the start of the release.

We apologize for the confusion and appreciate your understanding.
Oct 31, 02:10 UTC
Scheduled - Dear Customer,

The update of ABBYY Vantage, in the AU Cloud to Version 2.7.3, is planned for Friday, Oct 31, 2025, 2:30 PM UTC/Saturday, Nov 1, 2025 01:30 AM AEST.

During the update, access to ABBYY Vantage Cloud will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. No action is required on your part.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:

Key Improvements:

1.Automatic role assignment for users signing in through external identity providers
2.Optimized database operations for faster skill management and deletion

Bug Fixes:

1.Resolved XSS vulnerability and improved HTML sanitization for enhanced security
2.Improved stability for Office document conversions
3.Fixed document display issues in Manual Review to ensure consistent loading

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
Oct 28, 18:23 UTC
Nov 1, 2025
Vantage Cloud US 2.7.3 - Release Upgrade Nov 1, 2025
Completed - The scheduled maintenance has been completed.
Nov 1, 20:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 1, 14:00 UTC
Scheduled - Dear Customer,

The update of ABBYY Vantage, in the US Cloud to Version 2.7.3, is planned for Saturday, Nov 1, 2025, 2:00 PM UTC/10:00 AM EST.

During the update, access to ABBYY Vantage Cloud will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. No action is required on your part.
We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:

Key Improvements:

1.Automatic role assignment for users signing in through external identity providers
2.Optimized database operations for faster skill management and deletion

Bug Fixes:

1.Resolved XSS vulnerability and improved HTML sanitization for enhanced security
2.Improved stability for Office document conversions
3.Fixed document display issues in Manual Review to ensure consistent loading

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
Oct 28, 18:26 UTC
Oct 31, 2025
Oct 30, 2025

No incidents reported.

Oct 29, 2025
Issue with abbyy.com and pdf.abbyy.com
Resolved - Access to abbyy.com and pdf.abbyy.com has been restored.
Oct 29, 21:57 UTC
Update - Our cloud provider is currently experiencing an ongoing service disruption that is impacting access. We’ll share the next update once we receive more information or when services are fully restored.
Oct 29, 17:04 UTC
Investigating - We are seeing issues while trying to access abbyy.com and pdf.abbyy.com. Our team is currently investigating and will provide updates shortly.
Oct 29, 16:28 UTC
Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Timeline US - Cloud Provider Service Degradation
Resolved - This incident has been resolved.
Oct 20, 23:21 UTC
Update - All services at our cloud provider have been marked as resolved. We are continuing to monitor the situation closely.
Oct 20, 23:00 UTC
Update - Services at our cloud provider are gradually returning to normal.
We are continuing to monitor the situation closely and will provide an update once full recovery has been confirmed.
Oct 20, 21:03 UTC
Update - There have been no changes since our last update.
Our cloud provider continues their mitigation efforts.
Timeline services in the US region remain stable, and we will continue to monitor the situation.
Oct 20, 20:26 UTC
Update - Our cloud provider’s mitigation efforts are ongoing. The Timeline US region remains stable, and no issues have been observed at this time.
We continue to closely monitor the situation.
Oct 20, 19:12 UTC
Update - We are continuing to monitor for any further issues.
Oct 20, 17:11 UTC
Monitoring - We are aware of an ongoing issue affecting our cloud provider in the US region. Our systems are currently stable, and we do not anticipate any direct impact to ABBYY Timeline US services. Our teams are actively monitoring the situation and will provide updates when there are any changes in status.
Oct 20, 15:40 UTC
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