In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 29, 2025 - 00:00 UTC
Scheduled - The infrastructure maintenance of ABBYY FlexiCapture in the EU Cloud is planned for March 29th and 30th, 2025. You do not need to take any further action regarding the update.
This maintenance will continue throughout the weekend, including patching the DB and removing certain data from our system. Please note that during this time, you may experience a temporary increase in resource usage, which could lead to slower performance. We actively monitor the situation to minimize any disruption and ensure the process is completed as efficiently as possible. If you have any questions or feedback, please contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Mar 29, 202500:00 - Mar 31, 202500:00 UTC
Vantage EU
Operational
90 days ago
99.96
% uptime
Today
Vantage US
Operational
90 days ago
99.96
% uptime
Today
Vantage AU
Operational
90 days ago
100.0
% uptime
Today
Proof of Identity US
Operational
90 days ago
100.0
% uptime
Today
FlexiCapture Cloud EU
Under Maintenance
90 days ago
99.98
% uptime
Today
FlexiCapture Cloud EU2
Operational
90 days ago
100.0
% uptime
Today
FlexiCapture Cloud US
Operational
90 days ago
100.0
% uptime
Today
FlexiCapture Cloud AU
Operational
90 days ago
99.98
% uptime
Today
Timeline US
Operational
90 days ago
100.0
% uptime
Today
Timeline JP
Operational
90 days ago
100.0
% uptime
Today
Timeline EU
Operational
90 days ago
100.0
% uptime
Today
Timeline AU
Operational
90 days ago
100.0
% uptime
Today
SDK Online Licensing Service
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
The scheduled maintenance for the ABBYY Timeline EU service will take place on March 29, 2025 05:00 AM CEST. This maintenance will involve upgrading the Amazon RDS for PostgreSQL databases across regions to a newer minor version. The maintenance window is expected to last approximately 2-3 hours. While brief service interruptions may occur during this time, no action is required on your part. At ABBYY, we are dedicated to maintaining the highest level of service reliability and are continually working to improve the performance and stability of our systems.
We appreciate your understanding and cooperation.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com. Posted on
Mar 27, 2025 - 13:28 UTC
The scheduled maintenance for the ABBYY Timeline US service will take place on March 29, 2025 11:00 PM CST. This maintenance will involve upgrading the Amazon RDS for PostgreSQL databases across regions to a newer minor version. The maintenance window is expected to last approximately 2-3 hours. While brief service interruptions may occur during this time, no action is required on your part. At ABBYY, we are dedicated to maintaining the highest level of service reliability and are continually working to improve the performance and stability of our systems.
We appreciate your understanding and cooperation.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com. Posted on
Mar 27, 2025 - 13:30 UTC
The scheduled maintenance for the ABBYY Timeline AU service will take place on March 29, 2025 11:00 PM Sydney. This maintenance will involve upgrading the Amazon RDS for PostgreSQL databases across regions to a newer minor version. The maintenance window is expected to last approximately 2-3 hours. While brief service interruptions may occur during this time, no action is required on your part. At ABBYY, we are dedicated to maintaining the highest level of service reliability and are continually working to improve the performance and stability of our systems.
We appreciate your understanding and cooperation.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com. Posted on
Mar 27, 2025 - 13:32 UTC
The scheduled maintenance for the ABBYY Timeline JP service will take place on March 29, 2025 10:00 PM Tokyo. This maintenance will involve upgrading the Amazon RDS for PostgreSQL databases across regions to a newer minor version. The maintenance window is expected to last approximately 2-3 hours. While brief service interruptions may occur during this time, no action is required on your part. At ABBYY, we are dedicated to maintaining the highest level of service reliability and are continually working to improve the performance and stability of our systems.
We appreciate your understanding and cooperation.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com. Posted on
Mar 27, 2025 - 13:34 UTC
Past Incidents
Mar 29, 2025
Unresolved incident: ABBYY FlexiCapture Cloud EU Infrastructure Maintenance.
Resolved -
This incident has been resolved.
Mar 21, 21:10 UTC
Monitoring -
We have mitigated the issue and will monitor for 15 more minutes.
Mar 21, 20:54 UTC
Investigating -
We are observing a slowdown in ABBYY Vantage US service.
Users may experience errors in running skills.
Operations teams are actively working to resolve the issue. We expect to provide another update within 30 min or as soon as more information becomes available.
Mar 21, 20:39 UTC
Completed -
The scheduled maintenance has been completed.
Mar 15, 21:10 UTC
Update -
The maintanance has been finished.
Mar 15, 21:08 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 00:00 UTC
Scheduled -
The infrastructure maintenance of ABBYY FlexiCapture in the EU Cloud is planned for March 15th and 16th, 2025. You do not need to take any further action regarding the update. We would like to inform you that while no downtime will be experienced, some performance degradation is expected.
This maintenance includes patching the DB and will continue throughout the weekend. Service reliability is a top priority for ABBYY, so we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Mar 14, 17:02 UTC