In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 2026 - 02:45 UTC
Scheduled - With the release of ABBYY Vantage 3.x on an updated and modernized platform, ABBYY is announcing the decommissioning of the Vantage 2.7 environment in the Cloud, effective August 31, 2026.

All customers are required to transition to Vantage 3.x, the official successor platform. ABBYY will no longer release software updates, security patches, or new features for the 2.7 version.

Affected Products
ABBYY Vantage 2.7 Cloud

Key Dates
Decommissioning of Vantage 2.7 Cloud environment: August 31, 2026.
You must complete your platform transition before this date to avoid any service disruptions. After August 31st, unless you are actively engaged with ABBYY support on a migration blocker, Vantage 2.7 will not be available; no further processing will occur using 2.7. All processing will have to be on Vantage 3.x.

Support
Our team stands ready to assist you. If you have technical questions about your Vantage 3.x environment, please open a support ticket through our standard help center portal. A dedicated support specialist will review your inquiry and provide clear guidance.

Learn more about Vantage 3.0
https://support.abbyy.com/hc/en-us/search?content_tags=01KABSGT17HFJAEHP8DHMRK1M1&utf8=%E2%9C%93

Aug 18, 2026 02:45 - Sep 1, 2026 16:45 UTC
Vantage Cloud 3 Operational
90 days ago
99.98 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
99.95 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Vantage Cloud 2.7 Under Maintenance
90 days ago
100.0 % uptime
Today
EU Under Maintenance
90 days ago
100.0 % uptime
Today
US Under Maintenance
90 days ago
100.0 % uptime
Today
AU Under Maintenance
90 days ago
100.0 % uptime
Today
US2 Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Timeline Cloud Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
JP Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
Online Licensing Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

ABBYY Timeline Cloud EU - Scheduled Maintenance Aug 25, 2026 02:00-10:00 UTC

ABBYY has scheduled a maintenance window for ABBYY Timeline Cloud EU.
Scheduled time:

Start: 02:00 UTC on August 25, 2026 / 04:00 CEST on August 25, 2026
End: 10:00 UTC on August 25, 2026 / 12:00 CEST on August 25, 2026

ABBYY will perform routine infrastructure maintenance on ABBYY Timeline Cloud.

This work does not change application functionality, and no action is required from customers.
During the maintenance window, the service may be temporarily unavailable.

Please note:
• No action is required on your part
• This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
• Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Aug 18, 2026 - 16:32 UTC

ABBYY Timeline Cloud US - Scheduled Maintenance Aug 25, 2026 03:00-11:00 UTC

ABBYY has scheduled a maintenance window for ABBYY Timeline Cloud US.
Scheduled time:

Start: 03:00 UTC on August 25, 2026 / 23:00 EDT on August 24, 2026
End: 11:00 UTC on August 25, 2026 / 07:00 EDT on August 25, 2026

ABBYY will perform routine infrastructure maintenance on ABBYY Timeline Cloud.

This work does not change application functionality, and no action is required from customers.
During the maintenance window, the service may be temporarily unavailable.

Please note:
• No action is required on your part
• This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
• Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Aug 18, 2026 - 16:35 UTC

ABBYY Timeline Cloud AU - Scheduled Maintenance Aug 25, 2026 14:00-22:00 UTC

ABBYY has scheduled a maintenance window for ABBYY Timeline Cloud AU.
Scheduled time:

Start: 14:00 UTC on August 25, 2026 / 00:00 AEST on August 26, 2026
End: 22:00 UTC on August 25, 2026 / 08:00 AEST on August 26, 2026

ABBYY will perform routine infrastructure maintenance on ABBYY Timeline Cloud.

This work does not change application functionality, and no action is required from customers.
During the maintenance window, the service may be temporarily unavailable.

Please note:
• No action is required on your part
• This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
• Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Aug 18, 2026 - 16:42 UTC

ABBYY Timeline Cloud JP - Scheduled Maintenance Aug 25, 2026 15:00-23:00 UTC

ABBYY has scheduled a maintenance window for ABBYY Timeline Cloud JP.
Scheduled time:

Start: 15:00 UTC on August 25, 2026 / 00:00 JST on August 26, 2026
End: 23:00 UTC on August 25, 2026 / 08:00 JST on August 26, 2026

ABBYY will perform routine infrastructure maintenance on ABBYY Timeline Cloud.

This work does not change application functionality, and no action is required from customers.
During the maintenance window, the service may be temporarily unavailable.

Please note:
• No action is required on your part
• This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
• Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Aug 18, 2026 - 16:43 UTC

ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and Upgrade Sep 1, 2026 10:00-18:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud AU.

Scheduled time:

Start: 10:00 UTC on September 1 / 20:00 AEST on September 1
End: 18:00 UTC on September 1 / 04:00 AEST on September 2

During this maintenance window, ABBYY Vantage 3 Cloud AU will be temporarily unavailable while the upgrade is completed.

Please note:

Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Aug 19, 2026 - 20:50 UTC

ABBYY Vantage 3 Cloud US - Scheduled Maintenance and Upgrade Sep 2, 2026 02:00-10:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US.

Scheduled time:
Start: 02:00 UTC on September 2 / 22:00 EDT on September 1
End: 10:00 UTC on September 2 / 06:00 EDT on September 2

During this maintenance window, ABBYY Vantage 3 Cloud US will be temporarily unavailable while the upgrade is completed.

Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Aug 19, 2026 - 20:52 UTC

ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and Upgrade Sep 2, 2026 19:00 - Sep 3, 2026 03:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud EU.

Scheduled time:

Start: 19:00 UTC on September 2 / 21:00 CEST on September 2
End: 03:00 UTC on September 3 / 05:00 CEST on September 3

During this maintenance window, ABBYY Vantage 3 Cloud EU will be temporarily unavailable while the upgrade is completed.

Please note:

Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Aug 19, 2026 - 20:53 UTC

Aug 20, 2026

Completed - The scheduled maintenance has been completed.
Aug 20, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 19:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud EU.

Scheduled time:
Start: 19:00 UTC on August 19 / 21:00 CEST on August 19
End: 03:00 UTC on August 20 / 05:00 CEST on August 20

During this maintenance window, ABBYY Vantage 3 Cloud EU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Aug 5, 21:43 UTC

Aug 19, 2026

Completed - The scheduled maintenance has been completed.
Aug 19, 04:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 02:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US.

Scheduled time:
Start: 02:00 UTC on August 19 / 22:00 EDT on August 18
End: 10:00 UTC on August 19 / 06:00 EDT on August 19

During this maintenance window, ABBYY Vantage 3 Cloud US will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Aug 5, 21:41 UTC

Aug 18, 2026

Completed - The scheduled maintenance has been completed.
Aug 18, 12:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 10:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud AU.

Scheduled time:
Start: 10:00 UTC on August 18 / 20:00 AEST on August 18
End: 18:00 UTC on August 18 / 04:00 AEST on August 19

During this maintenance window, ABBYY Vantage 3 Cloud AU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Aug 5, 21:38 UTC

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

Resolved - This incident has been resolved.
Aug 12, 02:21 UTC
Monitoring - We have identified the cause of the increased transaction processing times and implemented a fix.

Our monitoring shows that processing performance has returned to normal. We will continue to closely monitor the environment for the next hour to ensure service remains stable before closing the incident.

We will provide a final update once monitoring is complete.

Aug 12, 01:05 UTC
Investigating - We are investigating reports of increased transaction processing times in the ABBYY FlexiCapture Cloud AU environment.

Some customers may experience delays in transaction processing. Our teams are actively investigating the issue and working to restore normal processing performance.

We will provide further updates as more information becomes available.

Aug 12, 00:33 UTC

Aug 11, 2026

Resolved - This incident has been resolved
Aug 11, 16:02 UTC
Update - Our monitoring indicates that the transaction backlog has been cleared and the ABBYY Vantage 3 Cloud US environment is now operating normally.

We will continue to closely monitor the environment for the next hour to confirm that performance remains stable before closing the incident.

Aug 11, 14:29 UTC
Monitoring - We have identified the cause of the increased transaction processing times in the ABBYY Vantage 3 Cloud US environment and have implemented a fix.

The system is now recovering and processing the accumulated workload. Customers may continue to experience some processing delays while the backlog is cleared.

We will continue to monitor the environment closely and provide a further update once processing has returned to normal.

Aug 11, 14:11 UTC
Investigating - We are investigating reports of increased transaction processing times in the ABBYY Vantage 3 Cloud US environment.

Some customers may experience delays in transaction processing. Our teams are actively investigating the issue and working to restore normal processing performance.

We will provide further updates as more information becomes available.

Aug 11, 13:47 UTC

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.