All Systems Operational

Vantage EU Operational
90 days ago
99.77 % uptime
Today
Vantage US Operational
90 days ago
99.57 % uptime
Today
Vantage AU Operational
90 days ago
99.84 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU2 Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud AU Operational
90 days ago
100.0 % uptime
Today
Timeline US Operational
90 days ago
100.0 % uptime
Today
Timeline JP Operational
90 days ago
100.0 % uptime
Today
Timeline EU Operational
90 days ago
100.0 % uptime
Today
Timeline AU Operational
90 days ago
100.0 % uptime
Today
SDK Online Licensing Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

FlexiCapture Cloud EU Version 12 Release 4 Update 6 - Scheduled Maintenance Jan 28, 2026 Jan 28, 2026 19:00 - Jan 29, 2026 03:00 UTC

The update of ABBYY FlexiCapture Cloud in the EU Region to Version 12 Release 4 Update 6 is planned for Wednesday, January 28, 2026, at 20:00 CET (January 28, 2026, 19:00 UTC).

During the update, access to ABBYY FlexiCapture Cloud EU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.

We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:

Few Customer reported bugs have been addressed to improve overall system stability and recognition issues in the platform.
As part of this release, the platform has also been upgraded to a newer .NET version to ensure improved performance and long-term support.

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
FlexiCapture Cloud EU

Posted on Jan 19, 2026 - 11:38 UTC

ABBYY Timeline US Cloud: Version 6.2.0 Releasing January 28, 2026 (23:00 EST) Jan 29, 2026 03:00-11:00 UTC

We would like to inform you that the release of ABBYY Timeline Version 6.2.0 in the US Cloud is scheduled for January 28, 2026, at 23:00 EST.

During the update, access to ABBYY Timeline will be temporarily unavailable.

This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.

Key improvements include:
1. Improved workflow visibility & reporting
2. Strengthened platform security & reliability

You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Jan 26, 2026 - 18:38 UTC

ABBYY Timeline EU Cloud: Version 6.2.0 Releasing January 29, 2026 (04:00 CEST) Jan 29, 2026 03:00-09:00 UTC

We would like to inform you that the release of ABBYY Timeline Version 6.2.0 in the EU Cloud is scheduled for January 29, 2026, at 04:00 CEST.

During the update, access to ABBYY Timeline will be temporarily unavailable.

This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.

Key improvements include:
1. Improved workflow visibility & reporting
2. Strengthened platform security & reliability

You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Jan 26, 2026 - 18:52 UTC

ABBYY Timeline JP Cloud: Version 6.2.0 Releasing January 30, 2026 (00:00 JST) Jan 29, 2026 15:00-23:00 UTC

We would like to inform you that the release of ABBYY Timeline Version 6.2.0 in the JP Cloud is scheduled for January 30, 2026, at 00:00 JST.

During the update, access to ABBYY Timeline will be temporarily unavailable.

This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.

Key improvements include:
1. Improved workflow visibility & reporting
2. Strengthened platform security & reliability

You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Jan 26, 2026 - 18:37 UTC

ABBYY Timeline AU Cloud: Version 6.2.0 Releasing January 30, 2026 (00:00 AEST) Jan 29, 2026 15:00-21:00 UTC

We would like to inform you that the release of ABBYY Timeline Version 6.2.0 in the AU Cloud is scheduled for January 30, 2026, at 00:00 AEST.

During the update, access to ABBYY Timeline will be temporarily unavailable.

This release focuses on maintaining compliance, enhancing resilience against potential exploits, and continuously strengthening ABBYY’s enterprise-grade security posture. It includes outcomes from both internal and external penetration testing and security assessments.

Key improvements include:
1. Improved workflow visibility & reporting
2. Strengthened platform security & reliability

You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Jan 26, 2026 - 18:58 UTC

FlexiCapture Cloud AU Version 12 Release 4 Update 6 - Scheduled Maintenance Jan 30, 2026 Jan 30, 2026 09:30-17:30 UTC

The update of ABBYY FlexiCapture Cloud in the AU Region to Version 12 Release 4 Update 6 is planned for January 30, 2026, at 20:30 AEST (January 30, 2026, 9:30 UTC).

During the update, access to ABBYY FlexiCapture Cloud AU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.

We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:

Few Customer reported bugs have been addressed to improve overall system stability and recognition issues in the platform.
As part of this release, the platform has also been upgraded to a newer .NET version to ensure improved performance and long-term support.

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
FlexiCapture Cloud AU

Posted on Jan 19, 2026 - 12:04 UTC
Jan 28, 2026

No incidents reported today.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026
Completed - The scheduled maintenance has been completed.
Jan 24, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 04:00 UTC
Scheduled - The update of ABBYY FlexiCapture Cloud in the US Region to Version 12 Release 4 Update 6 is planned for January 23, 2026, at 23:00 EST (January 24, 2026, 04:00 UTC).

During the update, access to ABBYY FlexiCapture Cloud US will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.

We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:

Few Customer reported bugs have been addressed to improve overall system stability and recognition issues in the platform.
As part of this release, the platform has also been upgraded to a newer .NET version to ensure improved performance and long-term support.

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
FlexiCapture Cloud US

Jan 19, 11:57 UTC
Jan 23, 2026
Completed - The scheduled maintenance has been completed.
Jan 23, 01:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 19:00 UTC
Scheduled - The update of ABBYY FlexiCapture Cloud in the EU2 Region to Version 12 Release 4 Update 6 is planned for Thursday, January 22, 2026, at 20:00 CET (January 22, 2026, 19:00 UTC).

During the update, access to ABBYY FlexiCapture Cloud EU2 will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged. 

We’re excited to share several updates designed to improve user experience, system reliability, and security across the platform:

Few Customer reported bugs have been addressed to improve overall system stability and recognition issues in the platform.
As part of this release, the platform has also been upgraded to a newer .NET version to ensure improved performance and long-term support.

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems. 

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available. 

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com

Best regards, 
The ABBYY Team
FlexiCapture Cloud EU2

Jan 19, 10:43 UTC
Jan 22, 2026
Resolved - This incident has been resolved.
Jan 22, 06:13 UTC
Monitoring - The issue affecting the Vantage US environment has been resolved. Services are now operating normally. We will continue to monitor the system to ensure stability.
Jan 22, 02:14 UTC
Update - The team is actively investigating the issue in the Vantage US environment and is applying corrective measures. We will provide further updates as progress continues.
Jan 22, 01:45 UTC
Update - We are working on a remediation for the US Region. Thank you for your patience.
Jan 22, 01:13 UTC
Update - We are still actively addressing the issue in the US region.
Jan 22, 00:35 UTC
Identified - We are actively addressing the issue in the US region. Thank you for your patience.
Jan 22, 00:10 UTC
Monitoring - We are seeing a recurrence of service issues in Vantage US. The team is actively working remediation.
Jan 21, 23:53 UTC
Update - Vantage AU, EU, and US instances are fully functioning. However, there are still some internal errors being investigated.
Jan 21, 23:27 UTC
Update - We are still observing the issue.

Operations teams continues working to resolve it. We will update the status within 30 minutes or as soon as more information becomes available.

Jan 21, 22:41 UTC
Update - We are continuing to work on a fix for this issue.
Jan 21, 21:48 UTC
Identified - We’ve implemented improvement measures in the AU and EU regions, and services are operational. US remediation efforts are still ongoing.
Jan 21, 21:41 UTC
Update - Our teams are working on a remediation. Thank you for your patience.
Jan 21, 21:21 UTC
Update - Our teams are actively troubleshooting. Thank you for your patience.
Jan 21, 21:04 UTC
Update - We are actively troubleshooting and investigating remediation steps. Thank you for your patience.
Jan 21, 20:33 UTC
Update - We are continuing to investigate this issue.
Jan 21, 20:16 UTC
Investigating - Our teams are actively investigating potential contributing factors and we will provide an update as soon as more information is available.
Jan 21, 19:53 UTC
Jan 21, 2026
Resolved - This incident has been resolved.
Jan 21, 02:44 UTC
Monitoring - We have implemented a solution and are actively monitoring the systems to ensure stability. Thank you for your patience.
Jan 20, 21:16 UTC
Update - We are actively troubleshooting and investigating remediation steps. Thank you for your patience.
Jan 20, 20:57 UTC
Update - We are still actively troubleshooting the issue with our Cloud Provider. We appreciate your patience.
Jan 20, 20:31 UTC
Update - We are actively troubleshooting the issue and have involved our Cloud Provider for assistance. Thank you for your patience.
Jan 20, 20:09 UTC
Update - We are still investigating the issue. Thank you for your patience.
Jan 20, 18:29 UTC
Update - We are receiving reports that the issue in the Vantage US environment may not fully resolved. Our SRE team is actively investigating and working to restore full service as quickly as possible.
Jan 20, 18:18 UTC
Investigating - We are currently investigating this issue.
Jan 20, 18:17 UTC
Monitoring - We experienced a service disruption in the Vantage US environment due to a storage capacity issue. Our SRE team detected the condition and remediated it promptly, and services have been restored. We will continue monitoring the environment to ensure stability.
Jan 20, 17:52 UTC
Jan 20, 2026
Jan 19, 2026

No incidents reported.

Jan 18, 2026
Completed - The scheduled maintenance has been completed.
Jan 18, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 14:00 UTC
Scheduled - The infrastructure maintenance of Vantage in the EU Cloud is planned for January 18, 2026, from 14:00 to 17:00 UTC ( Jan 18, 2026 from 15:00–18:00 CET). Please be assured that your tenant and all associated data will remain fully intact and unchanged. No action is required on your part.

This maintenance includes routine platform activities such as security certificate updates and system patching. While no major disruption is expected, you may experience intermittent performance degradation or brief processing interruptions during the maintenance window.

Our teams will closely monitor the platform throughout the activity to minimise impact and ensure the maintenance is completed as efficiently as possible.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Jan 12, 16:42 UTC
Jan 17, 2026
Completed - The scheduled maintenance has been completed.
Jan 17, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 14:00 UTC
Scheduled - The infrastructure maintenance of Vantage in the US Cloud is planned for January 17, 2026, from 14:00 to 17:00 UTC ( Jan 17, 2026 from 09:00–12:00 EST). Please be assured that your tenant and all associated data will remain fully intact and unchanged. No action is required on your part.

This maintenance includes routine platform activities such as security certificate updates and system patching. While no major disruption is expected, you may experience intermittent performance degradation or brief processing interruptions during the maintenance window.

Our teams will closely monitor the platform throughout the activity to minimise impact and ensure the maintenance is completed as efficiently as possible.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Jan 12, 16:39 UTC
Jan 16, 2026
Completed - The scheduled maintenance has been completed.
Jan 16, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 14:30 UTC
Scheduled - The infrastructure maintenance of Vantage in the AU Cloud is planned for January 16, 2026, from 14:30 to 17:30 UTC ( Jan 17, 2026 fom 01:30 to 04:30 AEST). Please be assured that your tenant and all associated data will remain fully intact and unchanged. No action is required on your part.

This maintenance includes routine platform activities such as security certificate updates and system patching. While no major disruption is expected, you may experience intermittent performance degradation or brief processing interruptions during the maintenance window.

Our teams will closely monitor the platform throughout the activity to minimise impact and ensure the maintenance is completed as efficiently as possible.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Jan 12, 16:35 UTC
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.