All Systems Operational
Uptime over the past 90 days. View historical uptime.
Vantage EU Operational
90 days ago
99.96 % uptime
Today
Vantage US Operational
90 days ago
99.96 % uptime
Today
Vantage AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU2 Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud AU Operational
90 days ago
99.59 % uptime
Today
Timeline US Operational
90 days ago
100.0 % uptime
Today
Timeline JP Operational
90 days ago
100.0 % uptime
Today
Timeline EU Operational
90 days ago
100.0 % uptime
Today
Timeline AU Operational
90 days ago
100.0 % uptime
Today
SDK Online Licensing Service Operational
90 days ago
99.88 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 24, 2025

No incidents reported today.

Jan 23, 2025

No incidents reported.

Jan 22, 2025

No incidents reported.

Jan 21, 2025
Vantage EU errors.
Postmortem - Read details
Jan 23, 14:53 UTC
Resolved - This incident has been resolved.
Jan 21, 22:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 21:51 UTC
Identified - Unfortunately, additional issues were found that require the intervention of our specialists.
At the moment, they are busy implementing a fix.
Please stay tuned for updates.
Jan 21, 20:46 UTC
Monitoring - Users experiencing errors in running skills.

Our specialists have identified the issue and resolved it.
The system is currently under monitoring.

We sincerely apologize for any inconvenience this may cause.
Jan 21, 20:07 UTC
Vantage US
Postmortem - Read details
Jan 23, 14:54 UTC
Resolved - This incident has been resolved.
Jan 21, 22:32 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 21, 21:23 UTC
Identified - Unfortunately, additional issues were found that require the intervention of our specialists.
At the moment, they are busy implementing a fix.
Please stay tuned for updates.
Jan 21, 20:47 UTC
Monitoring - Users experiencing errors in running skills.

Our specialists have identified the issue and resolved it.
The system is currently under monitoring.

We sincerely apologize for any inconvenience this may cause.
Jan 21, 20:06 UTC
Jan 20, 2025

No incidents reported.

Jan 19, 2025

No incidents reported.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025
ABBYY Flexi Capture Cloud EU2 instance Performance degradation
Resolved - This incident has been resolved.
Jan 14, 01:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 13, 10:03 UTC
Investigating - We are observing a slowdown in ABBYY FlexiCapture Cloud EU2 service.

Operations teams are actively working to resolve the issue. We expect to provide another update as soon as more information becomes available.
Jan 13, 09:21 UTC
Jan 13, 2025
Jan 12, 2025
FlexiCapture US Regular Maintenance
Completed - The scheduled maintenance has been completed.
Jan 12, 16:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 15:00 UTC
Scheduled - The maintenance of ABBYY FlexiCapture in the US Cloud is planned for Jan 12, 2025, at 3:00 PM UTC. You do not need to take any further action for the update.

This maintenance includes updates essential for maintaining the security of our infrastructure. ABBYY's top priority is service reliability, so we are continuously improving our systems.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jan 10, 04:10 UTC
FlexiCapture EU2 Regular Maintenance
Completed - The scheduled maintenance has been completed.
Jan 12, 06:18 UTC
Update - The maintenance has been extended for an hour.
Jan 11, 23:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 19:00 UTC
Scheduled - The maintenance of ABBYY FlexiCapture in the EU2 Cloud is planned for Jan 11, 2025, at 7:00 PM UTC. You do not need to take any further action for the update.

This maintenance includes updates essential for maintaining the security of our infrastructure. ABBYY's top priority is service reliability, so we are continuously improving our systems.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com
Jan 10, 04:06 UTC
FlexiCapture EU Regular Maintenance
Completed - The scheduled maintenance has been completed.
Jan 12, 03:30 UTC
Update - The maintenance has been extended.
Jan 12, 02:49 UTC
Update - The maintenance has been extended for an hour.
Jan 11, 23:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 17:00 UTC
Scheduled - The maintenance of ABBYY FlexiCapture in the EU Cloud is planned for Jan 11, 2025, at 5:00 PM UTC. You do not need to take any further action for the update.

This maintenance includes updates essential for maintaining the security of our infrastructure. ABBYY's top priority is service reliability, so we are continuously improving our systems.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jan 10, 04:03 UTC
Jan 11, 2025
FlexiCapture AU Regular Maintenance
Completed - The scheduled maintenance has been completed.
Jan 11, 17:46 UTC
Update - The maintenance has been extended for an hour.
Jan 11, 16:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 15:00 UTC
Scheduled - The maintenance of ABBYY FlexiCapture in the AU Cloud is planned for Jan 11, 2025, at 3:00 PM UTC. You do not need to take any further action for the update.

This maintenance includes updates essential for maintaining the security of our infrastructure. ABBYY's top priority is service reliability, so we are continuously improving our systems.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jan 10, 04:01 UTC
Jan 10, 2025

No incidents reported.

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