In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 03, 2026 - 13:45 UTC
Scheduled - Dear All,
As part of our platform modernisation efforts, ABBYY Vantage version 2.7 will be discontinued on June 30, 2026. Customers must migrate to ABBYY Vantage 3.0 before this date to maintain platform access and support.
If your migration is already scheduled, no action is required at this time.
If you have not yet planned your migration, please submit a Request to coordinate next steps.
Dear Customer, ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud AU.
Scheduled time: Start: 10:00 UTC on June 9 / 20:00 AEST on June 9 End: 18:00 UTC on June 9 / 04:00 AEST on June 10
During this maintenance window, ABBYY Vantage 3 Cloud AU will be temporarily unavailable while the upgrade is completed.
Please note: + Your tenant and all associated data will remain intact and unchanged + No action is required on your part + This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security + Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Best regards, The ABBYY Team Posted on
May 27, 2026 - 17:33 UTC
Dear Customer, ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US.
Scheduled time: Start: 02:00 UTC on June 10 / 22:00 EDT on June 9 End: 10:00 UTC on June 10 / 06:00 EDT on June 10
During this maintenance window, ABBYY Vantage 3 Cloud US will be temporarily unavailable while the upgrade is completed.
Please note: + Your tenant and all associated data will remain intact and unchanged + No action is required on your part + This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security + Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Best regards, The ABBYY Team Posted on
May 27, 2026 - 20:28 UTC
Dear Customer, ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud EU.
Scheduled time: Start: 19:00 UTC on June 10 / 21:00 CEST on June 10 End: 03:00 UTC on June 11 / 05:00 CEST on June 11
During this maintenance window, ABBYY Vantage 3 Cloud EU will be temporarily unavailable while the upgrade is completed.
Please note: + Your tenant and all associated data will remain intact and unchanged + No action is required on your part + This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security + Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Best regards, The ABBYY Team Posted on
May 27, 2026 - 20:30 UTC
Resolved -
The mitigation actions have been completed, and service performance has returned to expected levels. Platform monitoring shows stable operation, and no additional customer reports have been received. This incident is now considered resolved.
Jun 4, 17:44 UTC
Update -
Update: Cloud Operations has implemented a fix. Initial validation was completed by processing a test document, and performance appears to be back to normal. Awaiting confirmation from the customer on whether they are seeing the expected performance on their tenant.
Jun 4, 17:13 UTC
Investigating -
Dear All,
We are currently investigating slow performance affecting ABBYY Vantage 2.7 in the EU region.
Customers may experience increased processing times or delays when using Vantage 2.7 EU. At this time, no other regions are affected.
Our team is urgently investigating the root cause and working to restore normal performance as quickly as possible. We will provide another update as soon as more information is available.
Jun 4, 16:38 UTC
Jun 3, 2026
Unresolved incident: Action Required: Migrate to ABBYY Vantage 3.0 Before June 30, 2026 - Vantage 2.7 Discontinuation Notice..
Update -
The scheduled maintenance has been completed.
May 28, 06:59 UTC
Completed -
The scheduled maintenance has been completed.
May 28, 06:58 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 19:00 UTC
Scheduled -
Dear Customer,
ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage Cloud 3.1 EU.
Scheduled time: Start: 19:00 UTC on May 27 / 21:00 CEST on May 27 End: 03:00 UTC on May 28 / 05:00 CEST on May 28
During this maintenance window, ABBYY Vantage Cloud 3.1 EU will be temporarily unavailable while the upgrade is completed.
Please note: + Your tenant data and configuration will remain intact. + No action is required on your part. + This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
May 12, 16:21 UTC
Completed -
The scheduled maintenance has been completed.
May 27, 04:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 02:00 UTC
Scheduled -
Dear Customer,
ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage Cloud 3.1 US.
Scheduled time: Start: 02:00 UTC on May 27 / 22:00 EDT on May 26 End: 10:00 UTC on May 27 / 06:00 EDT on May 27
During this maintenance window, ABBYY Vantage Cloud 3.1 US will be temporarily unavailable while the upgrade is completed.
Please note: + Your tenant data and configuration will remain intact. + No action is required on your part. + This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
May 12, 16:22 UTC
Completed -
The scheduled maintenance has been completed.
May 26, 14:52 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 10:00 UTC
Scheduled -
Dear Customer,
ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage Cloud 3.1 AU.
Scheduled time: Start: 10:00 UTC on May 26 / 20:00 AEST on May 26 End: 18:00 UTC on May 26 / 04:00 AEST on May 27
During this maintenance window, ABBYY Vantage Cloud 3.1 AU will be temporarily unavailable while the upgrade is completed.
Please note: + Your tenant data and configuration will remain intact. + No action is required on your part. + This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
May 12, 16:22 UTC