All Systems Operational

Uptime over the past 90 days. View historical uptime.
Vantage Cloud 3 Operational
EU Operational
US Operational
AU Operational
Vantage Cloud 2.7 Operational
EU Operational
US Operational
US2 Operational
FlexiCapture Cloud Operational
EU Operational
EU2 Operational
US Operational
AU Operational
Timeline Cloud Operational
US Operational
JP Operational
EU Operational
AU Operational
Proof of Identity US Operational
Online Licensing Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

FlexiCapture Cloud AU - Scheduled Maintenance on Nov 21, 2026 00:30 AEDT Nov 20, 2026 13:30-21:30 UTC

ABBYY has scheduled a maintenance window to upgrade FlexiCapture Cloud AU Infra on Friday, Nov 20 2026.

Scheduled time:

Start: 00:30 AEDT on Nov 21/ 13:30 UTC on Nov 20
End: 08:30 AEDT on Nov 21 / 21:30 UTC on Nov 20

During the maintenance window, access to ABBYY FlexiCapture Cloud AU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.  

This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security


Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.  
 
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.  
 
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.  
 
Best regards,  
The ABBYY Team
Posted on Nov 06, 2026 - 06:25 UTC

Nov 13, 2026

FlexiCapture Cloud EU - Scheduled Maintenance on Nov 13, 2026 18:00 CET/ 17:00 UTC
Completed - ABBYY has decided to cancel the scheduled maintenance for FlexiCapture Cloud EU Infra planned for Friday, Nov 13 2026 (17:00 UTC / 18:00 CET). This decision was made due to the ongoing Microsoft Outlook incident.

No downtime will occur as a result of this maintenance, and ABBYY FlexiCapture Cloud EU will remain available during the original window. Your tenant and all associated data are unaffected.

We will announce a new maintenance date in a separate notice, with advance notification.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don’t hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team
Nov 13, 13:44 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade FlexiCapture Cloud EU Infra on Friday, Nov 13 2026.

Scheduled time:

Start: 17:00 UTC / 18:00 CET on Nov 13
End: 01:00 UTC / 02:00 CET on Nov 14

During the maintenance window, access to ABBYY FlexiCapture Cloud EU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.  

This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security


Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.  
 
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.  
 
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.  
 
Best regards,  
The ABBYY Team
Nov 6, 06:16 UTC
FlexiCapture Cloud US - Scheduled Maintenance on Nov 13, 2026 22:00 EST
Completed - ABBYY has decided to cancel the scheduled maintenance for FlexiCapture Cloud US Infra planned for Friday, Nov 13 2026 (22:00 EST / 03:00 UTC on Nov 14). This decision was made due to the ongoing Microsoft Outlook incident.

No downtime will occur as a result of this maintenance, and ABBYY FlexiCapture Cloud US will remain available during the original window. Your tenant and all associated data are unaffected.

We will announce a new maintenance date in a separate notice, with advance notification.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don’t hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Nov 13, 13:43 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade FlexiCapture Cloud US Infra on Friday, Nov 13 2026.

Scheduled time:

Start: 22:00 EST on Nov 13 / 03:00 UTC on Nov 14
End: 06:00 EST / 11:00 UTC on Nov 14

During the maintenance window, access to ABBYY FlexiCapture Cloud US will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.  

This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security


Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.  
 
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.  
 
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.  
 
Best regards,  
The ABBYY Team
Nov 6, 06:18 UTC

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

Vantage Cloud 3 US: Errors when opening or editing skills in Advanced Designer
Resolved - This incident has been resolved.
Nov 10, 14:05 UTC
Monitoring - We have identified the cause of the errors affecting Advanced Designer in the Vantage 3 US environment and applied a fix. Users should now be able to open and edit skills normally. We are monitoring to confirm that the issue is resolved.

If you continue to see errors, please contact ABBYY Support at https://support.abbyy.com. We will provide another update once we have confirmed resolution.
Nov 9, 23:09 UTC
Investigating - We are investigating reports of errors when opening or editing skills in ABBYY Vantage Advanced Designer in the Vantage Cloud 3 US environment. Affected users may see the message “Server request failed: 500 Internal Server Error” or “The skill cannot be edited”.

Our teams are working to identify the cause. We will provide an update as more information becomes available.
Nov 9, 21:24 UTC

Nov 9, 2026

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Processing delays in Vantage 3.x US
Resolved - This incident has been resolved.
Nov 4, 13:38 UTC
Update - Our cloud provider has implemented a fix for the storage performance issues affecting Vantage 3.x US. Since the fix was applied, we have not seen a recurrence of the issues. Storage checks during today’s peak usage show full availability.

We are continuing to monitor the environment closely to confirm that performance remains stable. If you still see slower processing or “server busy” errors, please contact Support.

We will provide another update once we have confirmed that the environment has fully recovered.
Nov 3, 03:08 UTC
Monitoring - We previously reported that the storage performance issues affecting Vantage US had been resolved. Our engineers have since found that the environment has not fully recovered, and some customers may still see slower processing or occasional “server busy” errors on transactions.

We are continuing to work with our cloud provider while storage performance stabilizes.

We apologize for the confusion and will provide another update as soon as we have more information.
Oct 26, 17:51 UTC

Nov 3, 2026

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

FlexiCapture Cloud EU2 - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Oct 30, 21:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 18:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade FlexiCapture Cloud EU2 Infra on Friday, Oct 30 2026.

Scheduled time:

Start: 18:00 UTC on October 30 / 19:00 CET on October 30
End: 02:00 UTC on October 31 / 03:00 CET on October 31

During the maintenance window, access to ABBYY FlexiCapture Cloud EU2 will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.  

This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.  
 
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.  
 
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.  
 
Best regards,  
The ABBYY Team
Oct 27, 10:58 UTC
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