Monitoring - We previously reported that the storage performance issues affecting Vantage US had been resolved. Our engineers have since found that the environment has not fully recovered, and some customers may still see slower processing or occasional “server busy” errors on transactions.
We are continuing to work with our cloud provider while storage performance stabilizes.
We apologize for the confusion and will provide another update as soon as we have more information.
Oct 26, 2026 - 17:51 UTC
We are continuing to work with our cloud provider while storage performance stabilizes.
We apologize for the confusion and will provide another update as soon as we have more information.
Oct 26, 2026 - 17:51 UTC
Vantage Cloud 3
Degraded Performance
EU
Operational
US
Degraded Performance
AU
Operational
Vantage Cloud 2.7
Operational
EU
Operational
US
Operational
US2
Operational
FlexiCapture Cloud
Operational
EU
Operational
EU2
Operational
US
Operational
AU
Operational
Timeline Cloud
Operational
US
Operational
JP
Operational
EU
Operational
AU
Operational
Proof of Identity US
Operational
Online Licensing Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
ABBYY Timeline 6.2.4 Cloud EU - Scheduled Maintenance Oct 29, 2026 02:00-10:00 UTC
ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in EU.
Scheduled time:
Start: 02:00 UTC on October 29, 2026 / 04:00 CEST on October 29, 2026
End: 10:00 UTC on October 29, 2026 / 12:00 CEST on October 29, 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:21 UTC
Scheduled time:
Start: 02:00 UTC on October 29, 2026 / 04:00 CEST on October 29, 2026
End: 10:00 UTC on October 29, 2026 / 12:00 CEST on October 29, 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:21 UTC
ABBYY Timeline 6.2.4 Cloud US - Scheduled Maintenance Oct 29, 2026 03:00-11:00 UTC
ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in US.
Scheduled time:
Start: 03:00 UTC on October 29, 2026 / 22:00 EDT on October 28, 2026
End: 11:00 UTC on October 29, 2026 / 06:00 EDT on October 29, 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:22 UTC
Scheduled time:
Start: 03:00 UTC on October 29, 2026 / 22:00 EDT on October 28, 2026
End: 11:00 UTC on October 29, 2026 / 06:00 EDT on October 29, 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:22 UTC
ABBYY Timeline 6.2.4 Cloud AU - Scheduled Maintenance Oct 29, 2026 14:00-22:00 UTC
ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in AU.
Scheduled time:
Start: 14:00 UTC on October 29, 2026 / 00:00 AEDT on October 30, 2026
End: 22:00 UTC on October 29, 2026 / 08:00 AEDT on October 30, 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:23 UTC
Scheduled time:
Start: 14:00 UTC on October 29, 2026 / 00:00 AEDT on October 30, 2026
End: 22:00 UTC on October 29, 2026 / 08:00 AEDT on October 30, 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:23 UTC
ABBYY Timeline 6.2.4 Cloud JP - Scheduled Maintenance Oct 29, 2026 15:00-23:00 UTC
ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in JP.
Scheduled time:
Start: 15:00 UTC on October 29, 2026 / 00:00 JST on October 30, 2026
End: 23:00 UTC on October 29, 2026 / 08:00 JST on October 30 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:24 UTC
Scheduled time:
Start: 15:00 UTC on October 29, 2026 / 00:00 JST on October 30, 2026
End: 23:00 UTC on October 29, 2026 / 08:00 JST on October 30 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:24 UTC
FlexiCapture Cloud EU2 - Scheduled Maintenance Oct 30, 2026 18:00 - Oct 31, 2026 02:00 UTC
ABBYY has scheduled a maintenance window to upgrade FlexiCapture Cloud EU2 Infra on Friday, Oct 30 2026.
Scheduled time:
Start: 18:00 UTC on October 30 / 19:00 CET on October 30
End: 02:00 UTC on October 31 / 03:00 CET on October 31
During the maintenance window, access to ABBYY FlexiCapture Cloud EU2 will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Best regards,
The ABBYY Team
Posted on Oct 27, 2026 - 10:58 UTC
Scheduled time:
Start: 18:00 UTC on October 30 / 19:00 CET on October 30
End: 02:00 UTC on October 31 / 03:00 CET on October 31
During the maintenance window, access to ABBYY FlexiCapture Cloud EU2 will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.
You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.
Best regards,
The ABBYY Team
Posted on Oct 27, 2026 - 10:58 UTC