Identified - We have identified that the slow processing in Vantage US is caused by storage performance issues with our cloud provider, and we are working with the provider to resolve them. Error rates have been falling steadily over the past few days. We expect further improvement each day and a full resolution over the coming days. Until then, some customers may still see slower processing or occasional errors.
Oct 22, 2026 - 13:15 UTC
Oct 22, 2026 - 13:15 UTC
Investigating - We are aware of processing delays affecting some customers in the Vantage US environment. Our team is investigating and working to restore normal processing times.
Oct 21, 2026 - 17:23 UTC
Oct 21, 2026 - 17:23 UTC
Vantage Cloud 3
Degraded Performance
EU
Operational
US
Degraded Performance
AU
Operational
Vantage Cloud 2.7
Operational
EU
Operational
US
Operational
US2
Operational
FlexiCapture Cloud
Operational
EU
Operational
EU2
Operational
US
Operational
AU
Operational
Timeline Cloud
Operational
US
Operational
JP
Operational
EU
Operational
AU
Operational
Proof of Identity US
Operational
Online Licensing Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
ABBYY Timeline 6.2.4 Cloud EU - Scheduled Maintenance Oct 29, 2026 02:00-10:00 UTC
ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in EU.
Scheduled time:
Start: 02:00 UTC on October 29, 2026 / 04:00 CEST on October 29, 2026
End: 10:00 UTC on October 29, 2026 / 12:00 CEST on October 29, 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:21 UTC
Scheduled time:
Start: 02:00 UTC on October 29, 2026 / 04:00 CEST on October 29, 2026
End: 10:00 UTC on October 29, 2026 / 12:00 CEST on October 29, 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:21 UTC
ABBYY Timeline 6.2.4 Cloud US - Scheduled Maintenance Oct 29, 2026 03:00-11:00 UTC
ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in US.
Scheduled time:
Start: 03:00 UTC on October 29, 2026 / 22:00 EDT on October 28, 2026
End: 11:00 UTC on October 29, 2026 / 06:00 EDT on October 29, 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:22 UTC
Scheduled time:
Start: 03:00 UTC on October 29, 2026 / 22:00 EDT on October 28, 2026
End: 11:00 UTC on October 29, 2026 / 06:00 EDT on October 29, 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:22 UTC
ABBYY Timeline 6.2.4 Cloud AU - Scheduled Maintenance Oct 29, 2026 14:00-22:00 UTC
ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in AU.
Scheduled time:
Start: 14:00 UTC on October 29, 2026 / 00:00 AEDT on October 30, 2026
End: 22:00 UTC on October 29, 2026 / 08:00 AEDT on October 30, 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:23 UTC
Scheduled time:
Start: 14:00 UTC on October 29, 2026 / 00:00 AEDT on October 30, 2026
End: 22:00 UTC on October 29, 2026 / 08:00 AEDT on October 30, 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:23 UTC
ABBYY Timeline 6.2.4 Cloud JP - Scheduled Maintenance Oct 29, 2026 15:00-23:00 UTC
ABBYY has scheduled a maintenance window for ABBYY Timeline version 6.2.4 Cloud in JP.
Scheduled time:
Start: 15:00 UTC on October 29, 2026 / 00:00 JST on October 30, 2026
End: 23:00 UTC on October 29, 2026 / 08:00 JST on October 30 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:24 UTC
Scheduled time:
Start: 15:00 UTC on October 29, 2026 / 00:00 JST on October 30, 2026
End: 23:00 UTC on October 29, 2026 / 08:00 JST on October 30 2026
During this update, access to ABBYY Timeline will be temporarily unavailable.
This release focuses on strengthening platform security, addressing identified vulnerabilities, and maintaining system stability and reliability. It includes important updates to third-party libraries and underlying platform components to reduce exposure to known security risks and support ongoing platform maintenance.
Key improvements include:
Security enhancements: Remediation of identified Common Vulnerabilities and Exposures (CVEs) through updates to third-party libraries and platform dependencies.
Dependency and platform updates: Upgrades to underlying components to improve security, compatibility, and long-term maintainability.
Email authentication resilience: Improvements to SMTP authentication handling to address a potential denial-of-service vulnerability.
Platform stability: Maintenance improvements designed to support continued reliability and consistent system operation.
This is primarily a security and maintenance release. No new customer-facing features or changes to existing functionality are intended.
For additional details, including the security advisories addressed in this release, please refer to the updated release notes: https://support.abbyy.com/hc/en-us/articles/40078636388114-Timeline-Cloud-6-2-4-Release-Notes.
Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.
For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Oct 23, 2026 - 14:24 UTC