All Systems Operational
Uptime over the past 90 days. View historical uptime.
Vantage EU
Operational
90 days ago
100.0
% uptime
Today
Vantage US
Operational
90 days ago
100.0
% uptime
Today
Vantage AU
Operational
90 days ago
100.0
% uptime
Today
Proof of Identity US
Operational
90 days ago
100.0
% uptime
Today
FlexiCapture Cloud EU
Operational
90 days ago
100.0
% uptime
Today
FlexiCapture Cloud EU 2
Operational
90 days ago
99.73
% uptime
Today
FlexiCapture Cloud US
Operational
90 days ago
99.97
% uptime
Today
FlexiCapture Cloud AU
Operational
90 days ago
100.0
% uptime
Today
Timeline US
Operational
90 days ago
100.0
% uptime
Today
Timeline JP
Operational
90 days ago
100.0
% uptime
Today
Timeline EU
Operational
90 days ago
100.0
% uptime
Today
Timeline AU
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Mar 29, 2023
No incidents reported today.
Mar 28, 2023
No incidents reported.
Mar 27, 2023
No incidents reported.
Mar 26, 2023
No incidents reported.
Mar 25, 2023
No incidents reported.
Mar 24, 2023
Resolved -
This incident has been resolved.
Mar 24, 13:37 UTC
Mar 24, 13:37 UTC
Investigating -
We are observing an instability in the ABBYY Vantage AU service.
We observe problems with importing documents, skills, and catalogs from shared folders and e-mails in Vantage AU.
Import of documents from shared files is possible.
Import of documents from e-mail folders is not possible for the skills published before the 19th of March. To enable import for these skills, please re-publish them.
Import of skills and catalogs from shared folders is not possible.
Operations teams are actively working to resolve the issue. We expect to provide another update as soon as more information becomes available.
Mar 24, 12:40 UTC
We observe problems with importing documents, skills, and catalogs from shared folders and e-mails in Vantage AU.
Import of documents from shared files is possible.
Import of documents from e-mail folders is not possible for the skills published before the 19th of March. To enable import for these skills, please re-publish them.
Import of skills and catalogs from shared folders is not possible.
Operations teams are actively working to resolve the issue. We expect to provide another update as soon as more information becomes available.
Mar 24, 12:40 UTC
Resolved -
This incident has been resolved.
Mar 24, 13:37 UTC
Mar 24, 13:37 UTC
Update -
We are continuing to investigate this issue.
Mar 24, 13:37 UTC
Mar 24, 13:37 UTC
Investigating -
We are observing an instability in the ABBYY Vantage US service.
We observe problems with importing documents, skills, and catalogs from shared folders and e-mails in Vantage AU.
Import of documents from shared files is possible.
Import of documents from e-mail folders is not possible for the skills published before the 19th of March. To enable import for these skills, please re-publish them.
Import of skills and catalogs from shared folders is not possible.
Operations teams are actively working to resolve the issue. We expect to provide another update as soon as more information becomes available.
Mar 24, 13:14 UTC
We observe problems with importing documents, skills, and catalogs from shared folders and e-mails in Vantage AU.
Import of documents from shared files is possible.
Import of documents from e-mail folders is not possible for the skills published before the 19th of March. To enable import for these skills, please re-publish them.
Import of skills and catalogs from shared folders is not possible.
Operations teams are actively working to resolve the issue. We expect to provide another update as soon as more information becomes available.
Mar 24, 13:14 UTC
Mar 23, 2023
No incidents reported.
Mar 22, 2023
No incidents reported.
Mar 21, 2023
Completed -
The scheduled maintenance has been completed.
Mar 21, 14:26 UTC
Mar 21, 14:26 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 12:00 UTC
Mar 21, 12:00 UTC
Scheduled -
The upcoming scheduled maintenance of ABBYY Vantage in AU Cloud is planned for Tuesday, March 21, 2023, 11.00 PM, AEDT. Downtime will be up to 40 minutes.
During the update, you will not have access to ABBYY Vantage, but all tenant data and Vantage skills will be preserved.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.
If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.
Mar 17, 15:17 UTC
During the update, you will not have access to ABBYY Vantage, but all tenant data and Vantage skills will be preserved.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.
If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.
Mar 17, 15:17 UTC
Mar 20, 2023
Resolved -
ABBYY FlexiCapture Cloud Alert was successfully closed and resolved. Detailed information will be available shortly.
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.
Mar 20, 10:08 UTC
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.
Mar 20, 10:08 UTC
Update -
An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Mar 20, 10:07 UTC
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Mar 20, 10:07 UTC
Investigating -
An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Mar 20, 10:06 UTC
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Mar 20, 10:06 UTC
Mar 19, 2023
Completed -
The scheduled maintenance has been completed.
Mar 19, 15:47 UTC
Mar 19, 15:47 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 15:00 UTC
Mar 19, 15:00 UTC
Scheduled -
The upcoming scheduled maintenance of ABBYY Vantage in EU Cloud is planned for Sunday, March 19, 2023, 04.00 PM, CET. Downtime will be up to 40 minutes.
During the update, you will not have access to ABBYY Vantage, but all tenant data and Vantage skills will be preserved.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.
If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.
Mar 17, 15:14 UTC
During the update, you will not have access to ABBYY Vantage, but all tenant data and Vantage skills will be preserved.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.
If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.
Mar 17, 15:14 UTC
Completed -
The scheduled maintenance has been completed.
Mar 19, 06:20 UTC
Mar 19, 06:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 05:00 UTC
Mar 19, 05:00 UTC
Scheduled -
The upcoming scheduled maintenance of ABBYY Vantage in US Cloud is planned for Sunday, March 19, 2023, 01.00 AM, EDT. Downtime will be up to 40 minutes.
During the update, you will not have access to ABBYY Vantage, but all tenant data and Vantage skills will be preserved.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.
If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.
Mar 17, 15:13 UTC
During the update, you will not have access to ABBYY Vantage, but all tenant data and Vantage skills will be preserved.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.
If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.
Mar 17, 15:13 UTC
Mar 18, 2023
No incidents reported.
Mar 17, 2023
Completed -
The scheduled maintenance has been completed.
Mar 17, 14:17 UTC
Mar 17, 14:17 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 14:00 UTC
Mar 17, 14:00 UTC
Scheduled -
The update of ABBYY Vantage in AU Cloud is planned for Saturday, March 18, 2023, 01:00 AM, AEDT.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.
If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.
Mar 15, 21:15 UTC
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.
If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.
Mar 15, 21:15 UTC
Mar 16, 2023
Completed -
The scheduled maintenance has been completed.
Mar 16, 09:23 UTC
Mar 16, 09:23 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 09:00 UTC
Mar 16, 09:00 UTC
Scheduled -
The update of ABBYY Vantage in US Cloud is planned for Thursday, March 16, 2023, 02:00 AM, PST.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.
If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.
Mar 15, 14:01 UTC
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.
If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.
Mar 15, 14:01 UTC
Mar 15, 2023
Completed -
The update is now completed.
Thank you for your patience. We bring our apologize for any inconveniences caused.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or ABBYY Support team via webform at https://support.abbyy.com.
Mar 15, 19:07 UTC
Thank you for your patience. We bring our apologize for any inconveniences caused.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or ABBYY Support team via webform at https://support.abbyy.com.
Mar 15, 19:07 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 18:01 UTC
Mar 15, 18:01 UTC
Scheduled -
The update of ABBYY Vantage in EU Cloud is planned for Wednesday, March 15, 2023, 07:00 PM, CET.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.
If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.
Mar 14, 18:25 UTC
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.
If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.
Mar 14, 18:25 UTC
Resolved -
ABBYY FlexiCapture Cloud Alert was successfully closed and resolved. Detailed information will be available shortly.
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.
Mar 15, 16:38 UTC
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.
Mar 15, 16:38 UTC
Update -
An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Mar 15, 16:31 UTC
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Mar 15, 16:31 UTC
Investigating -
An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Mar 15, 16:30 UTC
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Mar 15, 16:30 UTC
Resolved -
ABBYY FlexiCapture Cloud Alert was successfully closed and resolved. Detailed information will be available shortly.
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.
Mar 15, 16:36 UTC
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.
Mar 15, 16:36 UTC
Update -
An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Mar 15, 16:33 UTC
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Mar 15, 16:33 UTC
Investigating -
An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Mar 15, 16:33 UTC
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Mar 15, 16:33 UTC