All Systems Operational

Uptime over the past 90 days. View historical uptime.
Vantage Cloud 3 Operational
90 days ago
99.98 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
99.95 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Vantage Cloud 2.7 Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
US2 Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud Operational
90 days ago
99.86 % uptime
Today
EU Operational
90 days ago
99.86 % uptime
Today
EU2 Operational
90 days ago
99.86 % uptime
Today
US Operational
90 days ago
99.86 % uptime
Today
AU Operational
90 days ago
99.86 % uptime
Today
Timeline Cloud Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
JP Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
Online Licensing Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and Upgrade Sep 15, 2026 10:00-18:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud AU.

Scheduled time:

Start: 10:00 UTC on September 15 / 20:00 AEST on September 15
End: 18:00 UTC on September 15 / 04:00 AEST on September 16

During this maintenance window, ABBYY Vantage 3 Cloud AU will be temporarily unavailable while the upgrade is completed.

Please note:

Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Sep 02, 2026 - 13:59 UTC

ABBYY Vantage 3 Cloud US - Scheduled Maintenance and Upgrade Sep 16, 2026 02:00-10:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US.

Scheduled time:
Start: 02:00 UTC on September 16 / 22:00 EDT on September 15
End: 10:00 UTC on September 16 / 06:00 EDT on September 16

During this maintenance window, ABBYY Vantage 3 Cloud US will be temporarily unavailable while the upgrade is completed.

Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Sep 02, 2026 - 14:01 UTC

ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and Upgrade Sep 16, 2026 19:00-20:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud EU.

Scheduled time:

Start: 19:00 UTC on September 16 / 21:00 CEST on September 16
End: 03:00 UTC on September 17 / 05:00 CEST on September 17

During this maintenance window, ABBYY Vantage 3 Cloud EU will be temporarily unavailable while the upgrade is completed.

Please note:

Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Posted on Sep 02, 2026 - 14:02 UTC

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and Upgrade
Completed - The scheduled maintenance has been completed.
Sep 2, 21:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 19:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud EU.

Scheduled time:

Start: 19:00 UTC on September 2 / 21:00 CEST on September 2
End: 03:00 UTC on September 3 / 05:00 CEST on September 3

During this maintenance window, ABBYY Vantage 3 Cloud EU will be temporarily unavailable while the upgrade is completed.

Please note:

Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Aug 19, 20:53 UTC
ABBYY Vantage 3 Cloud US - Scheduled Maintenance and Upgrade
Completed - The scheduled maintenance has been completed.
Sep 2, 04:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 02:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US.

Scheduled time:
Start: 02:00 UTC on September 2 / 22:00 EDT on September 1
End: 10:00 UTC on September 2 / 06:00 EDT on September 2

During this maintenance window, ABBYY Vantage 3 Cloud US will be temporarily unavailable while the upgrade is completed.

Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Aug 19, 20:52 UTC

Sep 1, 2026

FlexiCapture Cloud - OAuth Mailbox Import Issue
Resolved - This incident has been resolved.
Sep 1, 17:00 UTC
Monitoring - A fix is now available for an issue affecting Microsoft OAuth 2.0–based connections in FlexiCapture Cloud and on-premises environments, including IMAP, Microsoft Graph, and SharePoint import sources. Customers must apply the required updates to their FlexiCapture components to restore affected OAuth connections.

A knowledge base article is now available with further information and remediation guidance for FlexiCapture customers:
https://support.abbyy.com/hc/en-us/articles/38431926057618-Error-ERR-OAUTH-SECRET-EXPIRED-FlexiCapture-12

Customers requiring assistance should submit a request through ABBYY Customer Support.
https://support.abbyy.com/hc/en-us/requests/new

We sincerely apologize for the disruption and appreciate your patience while we complete the deployment and validation process. We will provide another update as work progresses.
Aug 27, 22:56 UTC
Identified - We are continuing work to resolve the issue affecting mailbox imports using OAuth authentication in FlexiCapture Cloud and on-premises environments.

The required update is currently being built and will undergo validation before being deployed across our Cloud environments. Updated installers for on-premises customers will follow the Cloud deployment.

As a temporary workaround, customers may use an alternative document import method where available. We will provide another update as the deployment progresses.
Aug 27, 17:12 UTC
Investigating - We are investigating an issue affecting mailbox imports in FlexiCapture Cloud and on-premises environments. Customers using OAuth authentication may be unable to import documents from configured mailboxes.

We have identified the cause and are preparing an emergency fix for FlexiCapture Cloud. FlexiCapture on-premises customers should create a support ticket for assistance with the required remediation.

https://support.abbyy.com/hc/en-us/requests/new

We apologize for the inconvenience and will provide another update as soon as more information is available.
Aug 27, 12:58 UTC
Decommissioning of ABBYY Vantage 2.7 in the Cloud on August 31, 2026
Completed - The scheduled maintenance has been completed.
Sep 1, 16:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 02:45 UTC
Scheduled - With the release of ABBYY Vantage 3.x on an updated and modernized platform, ABBYY is announcing the decommissioning of the Vantage 2.7 environment in the Cloud, effective August 31, 2026.

All customers are required to transition to Vantage 3.x, the official successor platform. ABBYY will no longer release software updates, security patches, or new features for the 2.7 version.

Affected Products
ABBYY Vantage 2.7 Cloud

Key Dates
Decommissioning of Vantage 2.7 Cloud environment: August 31, 2026.
You must complete your platform transition before this date to avoid any service disruptions. After August 31st, unless you are actively engaged with ABBYY support on a migration blocker, Vantage 2.7 will not be available; no further processing will occur using 2.7. All processing will have to be on Vantage 3.x.

Support
Our team stands ready to assist you. If you have technical questions about your Vantage 3.x environment, please open a support ticket through our standard help center portal. A dedicated support specialist will review your inquiry and provide clear guidance.

Learn more about Vantage 3.0
https://support.abbyy.com/hc/en-us/search?content_tags=01KABSGT17HFJAEHP8DHMRK1M1&utf8=%E2%9C%93
Aug 18, 02:20 UTC
ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and Upgrade
Completed - The scheduled maintenance has been completed.
Sep 1, 12:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 10:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud AU.

Scheduled time:

Start: 10:00 UTC on September 1 / 20:00 AEST on September 1
End: 18:00 UTC on September 1 / 04:00 AEST on September 2

During this maintenance window, ABBYY Vantage 3 Cloud AU will be temporarily unavailable while the upgrade is completed.

Please note:

Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Aug 19, 20:50 UTC

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

Aug 26, 2026

No incidents reported.

Aug 25, 2026

ABBYY Timeline Cloud JP - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 17:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 15:00 UTC
Scheduled - ABBYY has scheduled a maintenance window for ABBYY Timeline Cloud JP.
Scheduled time:

Start: 15:00 UTC on August 25, 2026 / 00:00 JST on August 26, 2026
End: 23:00 UTC on August 25, 2026 / 08:00 JST on August 26, 2026

ABBYY will perform routine infrastructure maintenance on ABBYY Timeline Cloud.

This work does not change application functionality, and no action is required from customers.
During the maintenance window, the service may be temporarily unavailable.

Please note:
• No action is required on your part
• This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
• Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Aug 18, 16:43 UTC
ABBYY Timeline Cloud AU - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 16:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 14:00 UTC
Scheduled - ABBYY has scheduled a maintenance window for ABBYY Timeline Cloud AU.
Scheduled time:

Start: 14:00 UTC on August 25, 2026 / 00:00 AEST on August 26, 2026
End: 22:00 UTC on August 25, 2026 / 08:00 AEST on August 26, 2026

ABBYY will perform routine infrastructure maintenance on ABBYY Timeline Cloud.

This work does not change application functionality, and no action is required from customers.
During the maintenance window, the service may be temporarily unavailable.

Please note:
• No action is required on your part
• This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
• Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Aug 18, 16:42 UTC
ABBYY Timeline Cloud US - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 03:00 UTC
Scheduled - ABBYY has scheduled a maintenance window for ABBYY Timeline Cloud US.
Scheduled time:

Start: 03:00 UTC on August 25, 2026 / 23:00 EDT on August 24, 2026
End: 11:00 UTC on August 25, 2026 / 07:00 EDT on August 25, 2026

ABBYY will perform routine infrastructure maintenance on ABBYY Timeline Cloud.

This work does not change application functionality, and no action is required from customers.
During the maintenance window, the service may be temporarily unavailable.

Please note:
• No action is required on your part
• This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
• Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Aug 18, 16:35 UTC
ABBYY Timeline Cloud EU - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Aug 25, 09:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 02:00 UTC
Scheduled - ABBYY has scheduled a maintenance window for ABBYY Timeline Cloud EU.
Scheduled time:

Start: 02:00 UTC on August 25, 2026 / 04:00 CEST on August 25, 2026
End: 10:00 UTC on August 25, 2026 / 12:00 CEST on August 25, 2026

ABBYY will perform routine infrastructure maintenance on ABBYY Timeline Cloud.

This work does not change application functionality, and no action is required from customers.
During the maintenance window, the service may be temporarily unavailable.

Please note:
• No action is required on your part
• This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
• Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.
Aug 18, 16:32 UTC

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

Emergency Maintenance – ABBYY Vantage 3 US
Completed - The scheduled maintenance has been completed.
Aug 22, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 02:00 UTC
Scheduled - We are performing emergency maintenance on the ABBYY Vantage 3 US environment to address performance degradation affecting manual review.

The maintenance window is scheduled to begin at 02:00 UTC on August 22 and end at 03:00 UTC on August 22. This corresponds to 10:00 PM – 11:00 PM EDT on August 21.

Our team will be monitoring the environment closely throughout the maintenance activity and will provide further updates if there is any customer impact.
Aug 21, 20:43 UTC

Aug 21, 2026

Emergency Maintenance – ABBYY Vantage 3 EU
Completed - The scheduled maintenance has been completed.
Aug 21, 21:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 21:00 UTC
Scheduled - We are performing emergency maintenance on the ABBYY Vantage 3 EU environment to address performance degradation affecting manual review.

The maintenance window is scheduled to begin at 21:00 UTC on August 21 and end at 22:00 UTC on August 21. This corresponds to 11:00 PM – 12:00 AM CEST on August 21–22.

Our team will be monitoring the environment closely throughout the maintenance activity and will provide further updates if there is any customer impact.
Aug 21, 20:18 UTC
Emergency Maintenance – ABBYY Vantage 3 AU
Completed - The scheduled maintenance has been completed.
Aug 21, 20:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 20:30 UTC
Scheduled - Emergency Maintenance – ABBYY Vantage 3 AU

We are performing emergency maintenance on the ABBYY Vantage 3 AU environment to address performance degradation affecting manual review.

The maintenance window is scheduled to begin at 20:30 UTC on August 21 and end at 21:30 UTC on August 21. This corresponds to 6:30 AM – 7:30 AM AEST on August 22.

Our team will be monitoring the environment closely throughout the maintenance activity and will provide further updates if there is any customer impact.
Aug 21, 20:09 UTC
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