All Systems Operational
Vantage EU Operational
90 days ago
100.0 % uptime
Today
Vantage US Operational
90 days ago
99.97 % uptime
Today
Vantage AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU Operational
90 days ago
99.96 % uptime
Today
FlexiCapture Cloud EU2 Operational
90 days ago
99.94 % uptime
Today
FlexiCapture Cloud US Operational
90 days ago
99.97 % uptime
Today
FlexiCapture Cloud AU Operational
90 days ago
99.98 % uptime
Today
Timeline US Operational
90 days ago
100.0 % uptime
Today
Timeline JP Operational
90 days ago
100.0 % uptime
Today
Timeline EU Operational
90 days ago
100.0 % uptime
Today
Timeline AU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 23, 2024

No incidents reported today.

Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024
Completed - The scheduled maintenance has been completed.
Jul 18, 19:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 18, 18:00 UTC
Scheduled - The update of ABBYY FlexiCapture in the EU2 Cloud to version Release 4 Update 3 Patch 4 is planned for 18 July 2024 20:00 CET. The update does not require any further action from you.
This patch will address the defects reported by customers, including:
- Vulnerabilities fixes
- SSO issues fix
- Improved QR code and PDF processing

We expect a downtime less than 10 minutes during the maintenance process. During the downtime, you will not have access to ABBYY FlexiCapture Cloud EU2 services, but all tenant data will be preserved.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Jul 5, 21:58 UTC
Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 20:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 18:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 5, 21:57 UTC
Scheduled - The update of ABBYY FlexiCapture in the EU Cloud to version Release 4 Update 3 Patch 4 is planned for 17 July 2024 20:00 CET. The update does not require any further action from you.
This patch will address the defects reported by customers, including:
- Vulnerabilities fixes
- SSO issues fix
- Improved QR code and PDF processing

We expect a downtime less than 10 minutes during the maintenance process. During the downtime, you will not have access to ABBYY FlexiCapture Cloud EU services, but all tenant data will be preserved.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Jul 5, 21:56 UTC
Jul 16, 2024
Completed - The scheduled maintenance has been completed.
Jul 16, 10:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 07:00 UTC
Scheduled - The update of ABBYY FlexiCapture in the US Cloud to version Release 4 Update 3 Patch 4 is planned for 16 July 2024 02:00 AM CDT. The update does not require any further action from you.
This patch will address the defects reported by customers, including:
- Vulnerabilities fixes
- SSO issues fix
- Improved QR code and PDF processing

We expect a downtime less than 10 minutes during the maintenance process. During the downtime, you will not have access to ABBYY FlexiCapture Cloud US services, but all tenant data will be preserved.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Jul 5, 21:54 UTC
Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 22:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 18:00 UTC
Scheduled - The update of ABBYY FlexiCapture REST API in the EU2 Cloud is planned for 11 July 2024 20:00 CET. The update does not require any further action from you.
This patch will address the vulnerabilities and updates components to new versions.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Jul 5, 22:05 UTC
Resolved - The incident is resolved, mistakes were fixed.
Jul 11, 20:45 UTC
Investigating - We are observing an instability in ABBYY FlexiCapture Cloud EU2 REST API Service.
A part of REST API methods returns an error.

The origin of the issue: configurational errors during the maintenance.
Operations teams are actively working to resolve the issue.

Jul 11, 18:15 UTC
Jul 10, 2024
Completed - The scheduled maintenance has been completed.
Jul 10, 20:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 18:00 UTC
Scheduled - The update of ABBYY FlexiCapture REST API in the EU Cloud is planned for 10 July 2024 20:00 CET. The update does not require any further action from you.
This patch will address the vulnerabilities and updates components to new versions.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Jul 5, 22:04 UTC
Jul 9, 2024
Completed - The scheduled maintenance has been completed.
Jul 9, 15:26 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 9, 12:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 07:00 UTC
Scheduled - The update of ABBYY FlexiCapture REST API in the US Cloud is planned for 09 July 2024 2:00 AM CDT. The update does not require any further action from you.
This patch will address the vulnerabilities and updates components to new versions.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Jul 5, 22:03 UTC