In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 03, 2026 - 13:45 UTC
Scheduled - Dear All,

As part of our platform modernisation efforts, ABBYY Vantage version 2.7 will be discontinued on June 30, 2026. Customers must migrate to ABBYY Vantage 3.0 before this date to maintain platform access and support.

If your migration is already scheduled, no action is required at this time.

If you have not yet planned your migration, please submit a Request to coordinate next steps.

Link to submit the request:
https://support.abbyy.com/hc/en-us/requests/new?ticket_form_id=360000297239&tf_description=Please+enter+the+tenant+names+and+IDs+for+migration+and+the+preferred+migration+date.&tf_subject=Vantage+3.0+Migration&brand_id=5741727

Best Regards,
The ABBYY Team

Jun 3, 2026 13:45 - Jun 23, 2026 13:45 UTC
Vantage Cloud 3.1 Operational
90 days ago
99.9 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
99.72 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Vantage Cloud 2.7 Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
US2 Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Timeline Cloud Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
JP Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
Online Licensing Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and Upgrade Jun 9, 2026 10:00-18:00 UTC

Dear Customer,
ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud AU.

Scheduled time:
Start: 10:00 UTC on June 9 / 20:00 AEST on June 9
End: 18:00 UTC on June 9 / 04:00 AEST on June 10

During this maintenance window, ABBYY Vantage 3 Cloud AU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on May 27, 2026 - 17:33 UTC

ABBYY Vantage 3 Cloud US - Scheduled Maintenance and Upgrade Jun 10, 2026 02:00-10:00 UTC

Dear Customer,
ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US.

Scheduled time:
Start: 02:00 UTC on June 10 / 22:00 EDT on June 9
End: 10:00 UTC on June 10 / 06:00 EDT on June 10

During this maintenance window, ABBYY Vantage 3 Cloud US will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on May 27, 2026 - 20:28 UTC

ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and Upgrade Jun 10, 2026 19:00 - Jun 11, 2026 03:00 UTC

Dear Customer,
ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud EU.

Scheduled time:
Start: 19:00 UTC on June 10 / 21:00 CEST on June 10
End: 03:00 UTC on June 11 / 05:00 CEST on June 11

During this maintenance window, ABBYY Vantage 3 Cloud EU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on May 27, 2026 - 20:30 UTC
Jun 5, 2026

No incidents reported today.

Jun 4, 2026
Resolved - The mitigation actions have been completed, and service performance has returned to expected levels. Platform monitoring shows stable operation, and no additional customer reports have been received. This incident is now considered resolved.
Jun 4, 17:44 UTC
Update - Update:
Cloud Operations has implemented a fix. Initial validation was completed by processing a test document, and performance appears to be back to normal. Awaiting confirmation from the customer on whether they are seeing the expected performance on their tenant.

Jun 4, 17:13 UTC
Investigating - Dear All,

We are currently investigating slow performance affecting ABBYY Vantage 2.7 in the EU region.

Customers may experience increased processing times or delays when using Vantage 2.7 EU. At this time, no other regions are affected.

Our team is urgently investigating the root cause and working to restore normal performance as quickly as possible. We will provide another update as soon as more information is available.

Jun 4, 16:38 UTC
Jun 3, 2026

Unresolved incident: Action Required: Migrate to ABBYY Vantage 3.0 Before June 30, 2026 - Vantage 2.7 Discontinuation Notice..

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Update - The scheduled maintenance has been completed.
May 28, 06:59 UTC
Completed - The scheduled maintenance has been completed.
May 28, 06:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 19:00 UTC
Scheduled - Dear Customer,

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage Cloud 3.1 EU.

Scheduled time:
Start: 19:00 UTC on May 27 / 21:00 CEST on May 27
End: 03:00 UTC on May 28 / 05:00 CEST on May 28

During this maintenance window, ABBYY Vantage Cloud 3.1 EU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant data and configuration will remain intact.
+ No action is required on your part.
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

May 12, 16:21 UTC
May 27, 2026
Completed - The scheduled maintenance has been completed.
May 27, 04:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 02:00 UTC
Scheduled - Dear Customer,

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage Cloud 3.1 US.

Scheduled time:
Start: 02:00 UTC on May 27 / 22:00 EDT on May 26
End: 10:00 UTC on May 27 / 06:00 EDT on May 27

During this maintenance window, ABBYY Vantage Cloud 3.1 US will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant data and configuration will remain intact.
+ No action is required on your part.
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

May 12, 16:22 UTC
May 26, 2026
Completed - The scheduled maintenance has been completed.
May 26, 14:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 10:00 UTC
Scheduled - Dear Customer,

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage Cloud 3.1 AU.

Scheduled time:
Start: 10:00 UTC on May 26 / 20:00 AEST on May 26
End: 18:00 UTC on May 26 / 04:00 AEST on May 27

During this maintenance window, ABBYY Vantage Cloud 3.1 AU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant data and configuration will remain intact.
+ No action is required on your part.
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security.

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

May 12, 16:22 UTC
May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.