All Systems Operational
Vantage EU Operational
90 days ago
100.0 % uptime
Today
Vantage US Operational
90 days ago
100.0 % uptime
Today
Vantage AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU Operational
90 days ago
99.99 % uptime
Today
FlexiCapture Cloud EU2 Operational
90 days ago
99.98 % uptime
Today
FlexiCapture Cloud US Operational
90 days ago
99.97 % uptime
Today
FlexiCapture Cloud AU Operational
90 days ago
100.0 % uptime
Today
Timeline US Operational
90 days ago
100.0 % uptime
Today
Timeline JP Operational
90 days ago
100.0 % uptime
Today
Timeline EU Operational
90 days ago
100.0 % uptime
Today
Timeline AU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Vantage AU update Dec 9, 2023 09:00-12:00 UTC
The update of ABBYY Vantage in the AU Cloud to version 2.4 is planned for Saturday, December 9, 2023, at 08:00 PM AEST.

During the update, you will not have access to ABBYY Vantage, but all tenant data and Vantage skills will be preserved. No action is required from you. Service reliability is a top priority for ABBYY therefore, we are continuously working on improving our systems.

This Vantage 2.4 release, solidifies ABBYY’s dedication on delivering highly-optimized, purpose-built AI and ML algorithms and techniques for achieving the best possible results with considerate use of resources.
A few highlights include dedicated training mode for fixed forms (i.e. application forms), NLP-based extraction, transparency and control of AI training outcomes and classification based on multimodal machine learning, classifying documents regardless of their language. This release provides also performance improvements in terms of speed and quality. At the same time business analysts and administrators get access to detailed performance data for analysis and identification of further improvement potential.

If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Posted on Nov 29, 2023 - 09:07 UTC
Past Incidents
Nov 29, 2023

No incidents reported today.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023

No incidents reported.

Nov 19, 2023

No incidents reported.

Nov 18, 2023
Completed - The scheduled maintenance has been completed.
Nov 18, 16:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 12:01 UTC
Scheduled - The next maintenance of the ABBYY Vantage US service is planned for Saturday, November 18, 2023, at 06:00 AM, CDT.
This maintenance will address defects identified after the Vantage 2.3.2 release. The update does not require any further action from you.

We do not expect any downtime during the update process – your access to the ABBYY Vantage US services will not be interrupted.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.

If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Nov 17, 14:53 UTC
Completed - The scheduled maintenance has been completed.
Nov 18, 14:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 10:01 UTC
Scheduled - The next maintenance of the ABBYY Vantage EU service is planned for Saturday, November 18, 2023, at 11:00 AM, CET.
This maintenance will address defects identified after the Vantage 2.3.2 release. The update does not require any further action from you.

We do not expect any downtime during the update process – your access to the ABBYY Vantage EU services will not be interrupted.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.

If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Nov 17, 14:51 UTC
Nov 17, 2023
Completed - The scheduled maintenance has been completed.
Nov 17, 14:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 14:01 UTC
Scheduled - The next maintenance of the ABBYY Vantage AU service is planned for Saturday, November 18, 2023, at 01:00 AM, AEST.
This maintenance will address defects identified after the Vantage 2.3.2 release. The update does not require any further action from you.

We do not expect any downtime during the update process – your access to the ABBYY Vantage AU services will not be interrupted.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.

If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Nov 17, 09:45 UTC
Nov 16, 2023

No incidents reported.

Nov 15, 2023

No incidents reported.