All Systems Operational
Vantage EU Operational
90 days ago
99.84 % uptime
Today
Vantage US Operational
90 days ago
99.85 % uptime
Today
Vantage AU Operational
90 days ago
99.88 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU2 Operational
90 days ago
99.88 % uptime
Today
FlexiCapture Cloud US Operational
90 days ago
99.99 % uptime
Today
FlexiCapture Cloud AU Operational
90 days ago
100.0 % uptime
Today
Timeline US Operational
90 days ago
100.0 % uptime
Today
Timeline JP Operational
90 days ago
100.0 % uptime
Today
Timeline EU Operational
90 days ago
100.0 % uptime
Today
Timeline AU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 14, 2024

No incidents reported today.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Completed - The scheduled maintenance has been completed.
Apr 8, 20:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 19:00 UTC
Scheduled - The update of ABBYY Vantage in the EU Cloud to version 2.5.1 is planned for Monday, April 8, 21:00 CET. This update will improve the stability of the Business Process and Quality Analytics Reporting Warehouse Service. The update does not require any further action from you.
We do not expect any downtime during the update process – your access to the ABBYY Vantage EU services will not be interrupted.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at
https://support.abbyy.com.

Apr 3, 10:19 UTC
Completed - The scheduled maintenance has been completed.
Apr 8, 14:53 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 13:00 UTC
Scheduled - The maintenance update of ABBYY Timeline in the AU Cloud is planned for Monday, April 8, 23:00 AEST. This maintenance update is focused on minor improvements. The update does not require any further action from you.

We do not expect any downtime during the update process – your access to the ABBYY Timeline AU services will not be interrupted.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.

If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at
https://support.abbyy.com.

Apr 4, 10:46 UTC
Completed - The scheduled maintenance has been completed.
Apr 8, 11:40 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 10:00 UTC
Scheduled - The update of ABBYY Vantage in the US Cloud to version 2.5.1 is planned for Monday, April 8, 05:00 am CDT. This update will improve the stability of the Business Process and Quality Analytics Reporting Warehouse Service. The update does not require any further action from you.

We do not expect any downtime during the update process – your access to the ABBYY Vantage US services will not be interrupted.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Apr 3, 10:26 UTC
Completed - The scheduled maintenance has been completed.
Apr 8, 11:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 11:00 UTC
Scheduled - The maintenance update of ABBYY Timeline in the JP Cloud is planned for Monday, April 8, 20:00 JST. This maintenance update is focused on minor improvements. The update does not require any further action from you.

We do not expect any downtime during the update process – your access to the ABBYY Timeline JP services will not be interrupted.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.

If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at
https://support.abbyy.com.

Apr 4, 10:44 UTC
Completed - The scheduled maintenance has been completed.
Apr 8, 07:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 04:00 UTC
Scheduled - The maintenance update of ABBYY Timeline in the US Cloud is planned for Sunday, April 7, 23:00 CDT. This maintenance update is focused on minor improvements. The update does not require any further action from you.

We do not expect any downtime during the update process – your access to the ABBYY Timeline US services will not be interrupted.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.

If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at
https://support.abbyy.com.

Apr 4, 10:28 UTC
Completed - The scheduled maintenance has been completed.
Apr 8, 07:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 03:00 UTC
Scheduled - The maintenance update of ABBYY Timeline in the EU Cloud is planned for Monday, April 8, 05:00 CET. This maintenance update is focused on minor improvements. The update does not require any further action from you.

We do not expect any downtime during the update process – your access to the ABBYY Timeline EU services will not be interrupted.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.

If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at
https://support.abbyy.com.

Apr 4, 10:23 UTC
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024
Completed - The scheduled maintenance has been completed.
Apr 5, 19:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 13:00 UTC
Scheduled - The update of ABBYY Vantage in the AU Cloud to version 2.5.1 is planned for Friday, April 5, 23:00 AEST. This update will improve the stability of the Business Process and Quality Analytics Reporting Warehouse Service. The update does not require any further action from you.

We do not expect any downtime during the update process – your access to the ABBYY Vantage AU services will not be interrupted.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Apr 3, 10:29 UTC
Apr 4, 2024
Resolved - This incident has been resolved.
Apr 4, 12:37 UTC
Update - We are continuing to monitor for any further issues.
Apr 4, 12:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 4, 11:33 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 4, 11:05 UTC
Update - We are continuing to investigate this issue.
Apr 4, 10:38 UTC
Investigating - We are currently investigating this issue.
Apr 4, 10:08 UTC
Resolved - This incident has been resolved.
Apr 4, 06:34 UTC
Update - We continue monitoring the results.
Apr 4, 04:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 4, 02:36 UTC
Update - The Azure status is still indicating an outage, but our processing appears to be functioning much better. The situation has greatly improved at this moment. We keep monitoring the situation.
Apr 4, 02:36 UTC
Update - We are continuing to work on a fix for this issue.
Apr 4, 01:44 UTC
Update - We are continuing to work on a fix for this issue.
Apr 4, 00:14 UTC
Identified - Starting at 23:52 UTC on 03 Apr 2024, you have been identified as a customer using SQL Database in the East US who may experience issues accessing services. New connections to databases in this region may result in an error or timeout. Existing connections remain available to accept new requests, however, if those connections are terminated and then re-established, they may fail.
Apr 4, 00:09 UTC
Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.