All Systems Operational

Vantage Cloud 3 Operational
EU Operational
US Operational
AU Operational
Vantage Cloud 2.7 Operational
EU Operational
US Operational
AU Operational
US2 Operational
FlexiCapture Cloud Operational
EU Operational
EU2 Operational
US Operational
AU Operational
Timeline Cloud Operational
US Operational
JP Operational
EU Operational
AU Operational
Proof of Identity US Operational
Online Licensing Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

FlexiCapture Cloud EU2 Version 12 Release 4 Update 9 Sep 16, 2026 19:00 - Sep 17, 2026 03:00 UTC

The update of ABBYY FlexiCapture Cloud, in the EU2 region to Version 12 Release 4 Update 9, is planned for Wednesday, Sep 16 2026, 19:00 UTC / 21:00 CEST.

During the update, access to ABBYY FlexiCapture Cloud EU2 will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
We’re excited to share several updates designed to improve End user experience, System reliability, Security and address Recognition errors across the platform:

Key Improvements:
1. Updating Code signing certificate for Windows binaries in FlexiCapture
2. Client secret dependency removal in FlexiCapture for Microsoft OAuth2 processing
3. Upgraded ICAAS Function Apps Runtime environment to .NET 10 Isolated
4. FlexiCapture documentation migrated to docs.abbyy.com site from help.abbyy.com.
5. Customer reported bugs and issues have been addressed to improve overall system stability and recognition.

Action required for customers with locally installed FlexiCapture components:
Following this release, customers must update their locally installed FlexiCapture client components to Release 4 Update 9. Please complete this update at your earliest opportunity to ensure continued compatibility with FlexiCapture Cloud.

Customers using existing IMAP or GraphMail Image Import Profiles must also sign in to each affected profile again after completing the local component update.

For full details on what is included in this release, please refer to the Release Notes:
https://support.abbyy.com/hc/en-us/articles/38832448241554-FlexiCapture-12-Release-4-Update-9-Build-12-0-4-1209

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on Sep 11, 2026 - 06:35 UTC

ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and Upgrade Sep 16, 2026 19:00-20:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud EU.

Scheduled time:

Start: 19:00 UTC on September 16 / 21:00 CEST on September 16
End: 03:00 UTC on September 17 / 05:00 CEST on September 17

During this maintenance window, ABBYY Vantage 3 Cloud EU will be temporarily unavailable while the upgrade is completed.

Please note:

Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Sep 02, 2026 - 14:02 UTC

ABBYY Timeline EU Cloud - Scheduled Maintenance and Upgrade Sep 17, 2026 02:00-10:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Timeline Cloud EU to version 6.2.3

Scheduled time:
Start: 02:00 UTC on Sep 17, 2026 / 04:00 CEST on Sep 17, 2026
End: 10:00 UTC on Sep 17, 2026 / 12:00 CEST on Sep 17, 2026

During the update, access to ABBYY Timeline will be temporarily unavailable.

Please plan accordingly for this scheduled maintenance window. During the upgrade, ABBYY Timeline Cloud will be unavailable and users will not be able to access the application. We recommend completing or saving any time-sensitive work before the maintenance begins. Service is expected to resume immediately following completion of the upgrade.

You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Sep 15, 2026 - 01:32 UTC

ABBYY Timeline US Cloud - Scheduled Maintenance and Upgrade Sep 17, 2026 03:00-11:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Timeline Cloud US to version 6.2.3

Scheduled time:
Start: 03:00 UTC on Sep 17, 2026 / 23:00 EDT on Sep 16, 2026
End: 1!:00 UTC on Sep 17, 2026 / 07:00 EDT on Sep 17, 2026

During the update, access to ABBYY Timeline will be temporarily unavailable.

Please plan accordingly for this scheduled maintenance window. During the upgrade, ABBYY Timeline Cloud will be unavailable and users will not be able to access the application. We recommend completing or saving any time-sensitive work before the maintenance begins. Service is expected to resume immediately following completion of the upgrade.

You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Sep 15, 2026 - 01:33 UTC

ABBYY Timeline AU Cloud - Scheduled Maintenance and Upgrade Sep 17, 2026 14:00-23:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Timeline Cloud AU to version 6.2.3

Scheduled time:
Start: 14:00 UTC on Sep 17, 2026 / 00:00 AEST on Sep 18, 2026
End: 22:00 UTC on Sep 17, 2026 / 08:00 AEST on Sep 18, 2026

During the update, access to ABBYY Timeline will be temporarily unavailable.

Please plan accordingly for this scheduled maintenance window. During the upgrade, ABBYY Timeline Cloud will be unavailable and users will not be able to access the application. We recommend completing or saving any time-sensitive work before the maintenance begins. Service is expected to resume immediately following completion of the upgrade.

You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Sep 15, 2026 - 01:31 UTC

ABBYY Timeline JP Cloud - Scheduled Maintenance and Upgrade Sep 17, 2026 15:00-23:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Timeline Cloud JP to version 6.2.3

Scheduled time:
Start: 15:00 UTC on Sep 17, 2026 / 00:00 JST on Sep 18, 2026
End: 23:00 UTC on Sep 17, 2026 / 08:00 JST on Sep 18, 2026

During the update, access to ABBYY Timeline will be temporarily unavailable.

Please plan accordingly for this scheduled maintenance window. During the upgrade, ABBYY Timeline Cloud will be unavailable and users will not be able to access the application. We recommend completing or saving any time-sensitive work before the maintenance begins. Service is expected to resume immediately following completion of the upgrade.

You can monitor real-time status updates for ABBYY products at https://status.abbyy.com/, where you can also subscribe to receive notifications.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Sep 15, 2026 - 01:30 UTC

FlexiCapture Cloud AU Version 12 Release 4 Update 9 Sep 18, 2026 09:30-17:30 UTC

The update of ABBYY FlexiCapture Cloud, in the AU region to Version 12 Release 4 Update 9, is planned for Friday, Sep 18 2026, 09:30 UTC / 19:30 CEST.

During the update, access to ABBYY FlexiCapture Cloud AU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
We’re excited to share several updates designed to improve End user experience, System reliability, Security and address Recognition errors across the platform:

Key Improvements:
1. Updating Code signing certificate for Windows binaries in FlexiCapture
2. Client secret dependency removal in FlexiCapture for Microsoft OAuth2 processing
3. Upgraded ICAAS Function Apps Runtime environment to .NET 10 Isolated
4. FlexiCapture documentation migrated to docs.abbyy.com site from help.abbyy.com.
5. Customer reported bugs and issues have been addressed to improve overall system stability and recognition.

Action required for customers with locally installed FlexiCapture components:
Following this release, customers must update their locally installed FlexiCapture client components to Release 4 Update 9. Please complete this update at your earliest opportunity to ensure continued compatibility with FlexiCapture Cloud.

Customers using existing IMAP or GraphMail Image Import Profiles must also sign in to each affected profile again after completing the local component update.

For full details on what is included in this release, please refer to the Release Notes:
https://support.abbyy.com/hc/en-us/articles/38832448241554-FlexiCapture-12-Release-4-Update-9-Build-12-0-4-1209

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on Sep 11, 2026 - 06:37 UTC

FlexiCapture Cloud US Version 12 Release 4 Update 9 Sep 19, 2026 03:00-11:00 UTC

The update of ABBYY FlexiCapture Cloud, in the US region to Version 12 Release 4 Update 9, is planned for Saturday, Sep 19 2026, 03:00 UTC / 23:00 EDT (Sep 18, 2026).

During the update, access to ABBYY FlexiCapture Cloud US will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
We’re excited to share several updates designed to improve End user experience, System reliability, Security and address Recognition errors across the platform:

Key Improvements:
1. Updating Code signing certificate for Windows binaries in FlexiCapture
2. Client secret dependency removal in FlexiCapture for Microsoft OAuth2 processing
3. Upgraded ICAAS Function Apps Runtime environment to .NET 10 Isolated
4. FlexiCapture documentation migrated to docs.abbyy.com site from help.abbyy.com.
5. Customer reported bugs and issues have been addressed to improve overall system stability and recognition.

Action required for customers with locally installed FlexiCapture components:
Following this release, customers must update their locally installed FlexiCapture client components to Release 4 Update 9. Please complete this update at your earliest opportunity to ensure continued compatibility with FlexiCapture Cloud.

Customers using existing IMAP or GraphMail Image Import Profiles must also sign in to each affected profile again after completing the local component update.

For full details on what is included in this release, please refer to the Release Notes:
https://support.abbyy.com/hc/en-us/articles/38832448241554-FlexiCapture-12-Release-4-Update-9-Build-12-0-4-1209

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on Sep 11, 2026 - 06:38 UTC

FlexiCapture Cloud EU Version 12 Release 4 Update 9 Sep 22, 2026 19:00 - Sep 23, 2026 03:00 UTC

The update of ABBYY FlexiCapture Cloud, in the EU region to Version 12 Release 4 Update 9, is planned for Tuesday, Sep 22 2026, 19:00 UTC / 21:00 CEST.

During the update, access to ABBYY FlexiCapture Cloud EU will be temporarily unavailable. Please be assured that your tenant and all associated data will remain fully intact and unchanged.
We’re excited to share several updates designed to improve End user experience, System reliability, Security and address Recognition errors across the platform:

Key Improvements:
1. Updating Code signing certificate for Windows binaries in FlexiCapture
2. Client secret dependency removal in FlexiCapture for Microsoft OAuth2 processing
3. Upgraded ICAAS Function Apps Runtime environment to .NET 10 Isolated
4. FlexiCapture documentation migrated to docs.abbyy.com site from help.abbyy.com.
5. Customer reported bugs and issues have been addressed to improve overall system stability and recognition.

Action required for customers with locally installed FlexiCapture components:
Following this release, customers must update their locally installed FlexiCapture client components to Release 4 Update 9. Please complete this update at your earliest opportunity to ensure continued compatibility with FlexiCapture Cloud.

Customers using existing IMAP or GraphMail Image Import Profiles must also sign in to each affected profile again after completing the local component update.

For full details on what is included in this release, please refer to the Release Notes:
https://support.abbyy.com/hc/en-us/articles/38832448241554-FlexiCapture-12-Release-4-Update-9-Build-12-0-4-1209

Service reliability is a top priority for ABBYY; therefore, we continually work on improving our systems.

You can find real-time status updates for ABBYY products at https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Posted on Sep 11, 2026 - 06:36 UTC

Sep 16, 2026

Completed - The scheduled maintenance has been completed.
Sep 16, 06:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 02:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US.

Scheduled time:
Start: 02:00 UTC on September 16 / 22:00 EDT on September 15
End: 10:00 UTC on September 16 / 06:00 EDT on September 16

During this maintenance window, ABBYY Vantage 3 Cloud US will be temporarily unavailable while the upgrade is completed.

Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Sep 2, 14:01 UTC

Sep 15, 2026

Completed - The scheduled maintenance has been completed.
Sep 15, 13:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 10:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud AU.

Scheduled time:

Start: 10:00 UTC on September 15 / 20:00 AEST on September 15
End: 18:00 UTC on September 15 / 04:00 AEST on September 16

During this maintenance window, ABBYY Vantage 3 Cloud AU will be temporarily unavailable while the upgrade is completed.

Please note:

Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Sep 2, 13:59 UTC

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Resolved - This incident has been resolved.
Sep 10, 20:39 UTC
Monitoring - Performance in the ABBYY Vantage 3 Cloud US region has returned to normal levels. Our teams will continue to monitor the environment closely to confirm that performance remains stable.

We apologize for the inconvenience and will provide a further update once monitoring is complete.

Sep 9, 18:29 UTC
Identified - We are experiencing degraded performance in the ABBYY Vantage 3 Cloud US region due to very high system load. Customers may experience slower-than-normal response and processing times.

Our teams are monitoring the environment closely and working to restore normal performance. We apologize for the inconvenience and will provide another update as soon as more information becomes available.

Sep 9, 16:30 UTC

Sep 9, 2026

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

Completed - The scheduled maintenance has been completed.
Sep 2, 21:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 19:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud EU.

Scheduled time:

Start: 19:00 UTC on September 2 / 21:00 CEST on September 2
End: 03:00 UTC on September 3 / 05:00 CEST on September 3

During this maintenance window, ABBYY Vantage 3 Cloud EU will be temporarily unavailable while the upgrade is completed.

Please note:

Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Aug 19, 20:53 UTC
Completed - The scheduled maintenance has been completed.
Sep 2, 04:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 2, 02:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US.

Scheduled time:
Start: 02:00 UTC on September 2 / 22:00 EDT on September 1
End: 10:00 UTC on September 2 / 06:00 EDT on September 2

During this maintenance window, ABBYY Vantage 3 Cloud US will be temporarily unavailable while the upgrade is completed.

Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Aug 19, 20:52 UTC