Resolved -
The fix has been deployed and we consider the issue solved while still intently reviewing the instance performance.
May 2, 19:51 UTC
Monitoring -
The patch is in internal testing. And a preliminary applied date is Sunday evening.
Apr 30, 19:41 UTC
Identified -
The performance degradation is still ongoing and will remain until Saturday evening. The development team is working on isolating the issue and making a patch. Please stay tuned for ETA and further news.
Apr 29, 12:52 UTC
Monitoring -
We are still observing the slowdown.
Operations teams are actively working to resolve the slowdown. We expect to provide another update within an hour or as soon as more information becomes available.
Apr 29, 11:50 UTC
Update -
We are continuing to investigate the issue.
Apr 29, 11:48 UTC
Investigating -
The service experiences partial performance degradation now. We are working to restore it to the full capacity.
Apr 28, 16:00 UTC