All Systems Operational
Uptime over the past 90 days. View historical uptime.
Vantage EU
Operational
90 days ago
100.0
% uptime
Today
Vantage US
Operational
90 days ago
100.0
% uptime
Today
Vantage AU
Operational
90 days ago
99.9
% uptime
Today
Proof of Identity US
Operational
90 days ago
100.0
% uptime
Today
FlexiCapture Cloud EU
Operational
90 days ago
99.99
% uptime
Today
FlexiCapture Cloud EU2
Operational
90 days ago
100.0
% uptime
Today
FlexiCapture Cloud US
Operational
90 days ago
99.99
% uptime
Today
FlexiCapture Cloud AU
Operational
90 days ago
99.95
% uptime
Today
Timeline US
Operational
90 days ago
100.0
% uptime
Today
Timeline JP
Operational
90 days ago
100.0
% uptime
Today
Timeline EU
Operational
90 days ago
100.0
% uptime
Today
Timeline AU
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Sep 27, 2023
No incidents reported today.
Sep 26, 2023
No incidents reported.
Sep 25, 2023
Completed -
The scheduled maintenance has been completed.
Sep 25, 15:00 UTC
Sep 25, 15:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 13:00 UTC
Sep 25, 13:00 UTC
Scheduled -
The scheduled maintenance of the ABBYY Timeline JP service is planned for Monday, September 25, 2023, at 10.00 PM, Tokyo. This maintenance will update AWS Fargate with latest security patches. The update does not require any action from you.
We do not expect any downtime during the update process – your access to the ABBYY Timeline services will not be interrupted.
Service reliability & Security is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 22, 14:03 UTC
We do not expect any downtime during the update process – your access to the ABBYY Timeline services will not be interrupted.
Service reliability & Security is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 22, 14:03 UTC
Completed -
The scheduled maintenance has been completed.
Sep 25, 14:00 UTC
Sep 25, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 12:00 UTC
Sep 25, 12:00 UTC
Scheduled -
The scheduled maintenance of the ABBYY Timeline AU service is planned for Monday, September 25, 2023, at 10.00 PM, Sydney. This maintenance will update AWS Fargate with latest security patches. The update does not require any action from you.
We do not expect any downtime during the update process – your access to the ABBYY Timeline services will not be interrupted.
Service reliability & Security is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 22, 13:58 UTC
We do not expect any downtime during the update process – your access to the ABBYY Timeline services will not be interrupted.
Service reliability & Security is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 22, 13:58 UTC
Completed -
The scheduled maintenance has been completed.
Sep 25, 06:00 UTC
Sep 25, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 04:00 UTC
Sep 25, 04:00 UTC
Scheduled -
The scheduled maintenance of the ABBYY Timeline US service is planned for Sunday, September 24, 2023, at 11.00 PM, CDT. This maintenance will update AWS Fargate with latest security patches. The update does not require any action from you.
We do not expect any downtime during the update process – your access to the ABBYY Timeline services will not be interrupted.
Service reliability & Security is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 22, 13:55 UTC
We do not expect any downtime during the update process – your access to the ABBYY Timeline services will not be interrupted.
Service reliability & Security is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 22, 13:55 UTC
Completed -
The scheduled maintenance has been completed.
Sep 25, 05:00 UTC
Sep 25, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 03:00 UTC
Sep 25, 03:00 UTC
Scheduled -
The scheduled maintenance of the ABBYY Timeline EU service is planned for Monday, September 25, 2023, at 06.00 AM, CET. This maintenance will update AWS Fargate with latest security patches. The update does not require any action from you.
We do not expect any downtime during the update process – your access to the ABBYY Timeline services will not be interrupted.
Service reliability & Security is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 22, 14:00 UTC
We do not expect any downtime during the update process – your access to the ABBYY Timeline services will not be interrupted.
Service reliability & Security is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 22, 14:00 UTC
Sep 24, 2023
No incidents reported.
Sep 23, 2023
No incidents reported.
Sep 22, 2023
No incidents reported.
Sep 21, 2023
Resolved -
The incident was resolved, and the service work was restored.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
Thank you for your patience. We bring our apologies for the inconvenience caused.
Sep 21, 17:27 UTC
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
Thank you for your patience. We bring our apologies for the inconvenience caused.
Sep 21, 17:27 UTC
Investigating -
We are observing an instability in ABBYY FlexiCapture Cloud US service.
Operations teams are actively working to resolve the issue. We expect to provide another update within 30 min or as soon as more information becomes available.
Sep 21, 16:56 UTC
Operations teams are actively working to resolve the issue. We expect to provide another update within 30 min or as soon as more information becomes available.
Sep 21, 16:56 UTC
Resolved -
ABBYY FlexiCapture Cloud Alert was successfully closed and resolved.
Detailed information will be available shortly.Service availability and reliability are a top priority. Thank you for your patience and ongoing support.
Sep 21, 09:29 UTC
Detailed information will be available shortly.Service availability and reliability are a top priority. Thank you for your patience and ongoing support.
Sep 21, 09:29 UTC
Investigating -
An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Sep 21, 09:19 UTC
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Sep 21, 09:19 UTC
Sep 20, 2023
Resolved -
This incident has been resolved.
Sep 20, 23:17 UTC
Sep 20, 23:17 UTC
Investigating -
An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Sep 20, 19:56 UTC
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Sep 20, 19:56 UTC
Resolved -
ABBYY FlexiCapture Cloud Alert was successfully closed and resolved. Detailed information will be available shortly.
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.
Sep 20, 00:02 UTC
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.
Sep 20, 00:02 UTC
Investigating -
An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Sep 19, 23:44 UTC
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Sep 19, 23:44 UTC
Sep 19, 2023
Sep 18, 2023
No incidents reported.
Sep 17, 2023
Completed -
The scheduled maintenance has been completed.
Sep 17, 14:59 UTC
Sep 17, 14:59 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 11:00 UTC
Sep 17, 11:00 UTC
Scheduled -
The next scheduled maintenance of the ABBYY Vantage US service is planned for Sunday, September 17, 2023, at 06.00 AM, CDT. This maintenance will address defects identified after the Vantage 2.3.2 release. The update does not require any further action from you.
We do not expect any downtime during the update process – your access to the ABBYY Vantage US services will not be interrupted.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 13, 14:12 UTC
We do not expect any downtime during the update process – your access to the ABBYY Vantage US services will not be interrupted.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 13, 14:12 UTC
Completed -
The scheduled maintenance has been completed.
Sep 17, 12:48 UTC
Sep 17, 12:48 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 07:01 UTC
Sep 17, 07:01 UTC
Scheduled -
The next scheduled maintenance of the ABBYY Vantage EU service is planned for Sunday, September 17, 2023, at 09.00 AM, CET. This maintenance will address defects identified after the Vantage 2.3.2 release. The update does not require any further action from you.
We do not expect any downtime during the update process – your access to the ABBYY Vantage EU services will not be interrupted.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 13, 14:01 UTC
We do not expect any downtime during the update process – your access to the ABBYY Vantage EU services will not be interrupted.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 13, 14:01 UTC
Sep 16, 2023
Completed -
The scheduled maintenance has been completed.
Sep 16, 15:03 UTC
Sep 16, 15:03 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 11:00 UTC
Sep 16, 11:00 UTC
Scheduled -
The upgrade of FlexiCapture Cloud EU2 to version Release 4 Update 3 is planned for Saturday, September 16, from 1:00 p.m. to 7:00 p.m. CET
FlexiCapture Cloud EU2 would be unavailable during the maintenance.
Make sure to upgrade your Development Package components to the latest version - Release 4 Update 3 Patch 1 (ver. 12.0.4.945).
You can find real-time status updates for ABBYY products on the status page: https://status.abbyy.com/. We highly recommend subscribing to it.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com
Sep 6, 11:27 UTC
FlexiCapture Cloud EU2 would be unavailable during the maintenance.
Make sure to upgrade your Development Package components to the latest version - Release 4 Update 3 Patch 1 (ver. 12.0.4.945).
You can find real-time status updates for ABBYY products on the status page: https://status.abbyy.com/. We highly recommend subscribing to it.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com
Sep 6, 11:27 UTC
Resolved -
ABBYY FlexiCapture Cloud Alert was successfully closed and resolved. Detailed information will be available shortly.
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.
Sep 16, 10:20 UTC
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.
Sep 16, 10:20 UTC
Investigating -
An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Sep 16, 10:10 UTC
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Sep 16, 10:10 UTC
Sep 15, 2023
Completed -
The scheduled maintenance has been completed.
Sep 15, 22:33 UTC
Sep 15, 22:33 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 14:01 UTC
Sep 15, 14:01 UTC
Scheduled -
The next scheduled maintenance of the ABBYY Vantage AU service is planned for Saturday, September 16, 2023, at 00.00 AM, AEST. This maintenance will address defects identified after the Vantage 2.3.2 release. The update does not require any further action from you.
We do not expect any downtime during the update process – your access to the ABBYY Vantage AU services will not be interrupted. Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 13, 13:49 UTC
We do not expect any downtime during the update process – your access to the ABBYY Vantage AU services will not be interrupted. Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.
Sep 13, 13:49 UTC
Postmortem -
Read details
Sep 15, 19:22 UTC
Sep 15, 19:22 UTC
Resolved -
This incident has been resolved.
Sep 15, 19:02 UTC
Sep 15, 19:02 UTC
Investigating -
An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Sep 15, 18:57 UTC
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.
Sep 15, 18:57 UTC
Sep 14, 2023
No incidents reported.
Sep 13, 2023
No incidents reported.