All Systems Operational
Vantage EU Operational
90 days ago
100.0 % uptime
Today
Vantage US Operational
90 days ago
99.84 % uptime
Today
Vantage AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU Operational
90 days ago
99.96 % uptime
Today
FlexiCapture Cloud EU2 Operational
90 days ago
99.86 % uptime
Today
FlexiCapture Cloud US Operational
90 days ago
99.97 % uptime
Today
FlexiCapture Cloud AU Operational
90 days ago
99.98 % uptime
Today
Timeline US Operational
90 days ago
100.0 % uptime
Today
Timeline JP Operational
90 days ago
100.0 % uptime
Today
Timeline EU Operational
90 days ago
100.0 % uptime
Today
Timeline AU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 13, 2024

No incidents reported today.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024
Resolved - The planned update of ABBYY Vantage, in the EU Cloud, to version 2.6.0, originally scheduled for 8 June 2024 at 16:00 CET, has been postponed to a later date.
Although we apologize for any inconvenience, this schedule change has been made to ensure that you receive the best possible experience.
The specific date and time for the EU update will be provided to you next week.
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Jun 7, 11:37 UTC
Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024
Completed - The scheduled maintenance has been completed.
Jun 2, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 09:00 UTC
Scheduled - The update of ABBYY Vantage in the US Cloud to version 2.6.0 is planned for 2 June 2024 04:00 AM CDT. The update does not require any further action from you.
Alongside addressing a number of issues reported by customers, this release delivers:
— quality improvements and updates in several supported document types, incl. Invoice, Purchase Order, Delivery Note, Packing List, Sea Waybill;
— extraction of handwritten values in the Receipt document skill, and extraction of receipt data from Slovakia, Hungary and Serbia;
— updates to document skills processing various Internal Revenue Service (IRS) tax forms (USA) to support 2023 tax period variants (where relevant);
— new document splitter skill for Purchase Orders, that separates multiple POs saved within one file into separate files with one PO per file;
— early access to the Vantage Mobile Input SDK, which allows developers to integrate mobile document capture seamlessly in native iOS and Android apps. This option extends the previously available Vantage Mobile Input capabilities through web applications.

You can find further details in the Release Notes:
https://support.abbyy.com/hc/en-us/articles/29464153665939-Vantage-2-6

This update may cause short interruptions (no longer than 30 min.) to some parts of the Vantage service, therefore it has been scheduled outside of regular working hours. Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

May 17, 15:07 UTC
Jun 1, 2024
Completed - The scheduled maintenance has been completed.
Jun 1, 20:59 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 1, 14:32 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 1, 12:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 09:00 UTC
Scheduled - The update of ABBYY Vantage in the AU Cloud to version 2.6.0 is planned for 1 June 2024 19:00 AEST. The update does not require any further action from you.
Alongside addressing a number of issues reported by customers, this release delivers:
— quality improvements and updates in several supported document types, incl. Invoice, Purchase Order, Delivery Note, Packing List, Sea Waybill;
— extraction of handwritten values in the Receipt document skill, and extraction of receipt data from Slovakia, Hungary and Serbia;
— updates to document skills processing various Internal Revenue Service (IRS) tax forms (USA) to support 2023 tax period variants (where relevant);
— new document splitter skill for Purchase Orders, that separates multiple POs saved within one file into separate files with one PO per file;
— early access to the Vantage Mobile Input SDK, which allows developers to integrate mobile document capture seamlessly in native iOS and Android apps. This option extends the previously available Vantage Mobile Input capabilities through web applications.

You can find further details in the Release Notes:
https://support.abbyy.com/hc/en-us/articles/29464153665939-Vantage-2-6

This update may cause short interruptions (no longer than 30 min.) to some parts of the Vantage service, therefore it has been scheduled outside of regular working hours. Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

May 17, 15:10 UTC
May 31, 2024
Resolved - This incident has been resolved.
May 31, 16:31 UTC
Investigating - We observe partial degradation of processing on Vantage US. Some transactions and training can fail.
May 31, 15:56 UTC
May 30, 2024

No incidents reported.