All Systems Operational

Vantage Cloud 3 Operational
EU Operational
US Operational
AU Operational
Vantage Cloud 2.7 Operational
EU Operational
US Operational
AU Operational
US2 Operational
FlexiCapture Cloud Operational
EU Operational
EU2 Operational
US Operational
AU Operational
Timeline Cloud Operational
US Operational
JP Operational
EU Operational
AU Operational
Proof of Identity US Operational
Online Licensing Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and Upgrade Oct 13, 2026 12:30-20:30 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud AU.

Scheduled time:

Start: 12:30 UTC on October 13 / 23:30 AEDT on October 13
End: 20:30 UTC on October 13 / 07:30 AEDT on October 14

During this maintenance window, ABBYY Vantage 3 Cloud AU will be temporarily unavailable while the upgrade is completed.

Please note:

Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Sep 30, 2026 - 14:25 UTC

ABBYY Vantage 3 Cloud US - Scheduled Maintenance and Upgrade Oct 14, 2026 02:00-10:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US.

Scheduled time:
Start: 02:00 UTC on October 14 / 22:00 EDT on October 13
End: 10:00 UTC on October 14 / 06:00 EDT on October 14

During this maintenance window, ABBYY Vantage 3 Cloud US will be temporarily unavailable while the upgrade is completed.

Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Sep 30, 2026 - 14:26 UTC

ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and Upgrade Oct 14, 2026 19:00 - Oct 15, 2026 03:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud EU.

Scheduled time:

Start: 19:00 UTC on October 14 / 21:00 CEST on October 14
End: 03:00 UTC on October 15 / 05:00 CEST on October 15

During this maintenance window, ABBYY Vantage 3 Cloud EU will be temporarily unavailable while the upgrade is completed.

Please note:

Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Sep 30, 2026 - 14:27 UTC

Oct 8, 2026

No incidents reported today.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

Completed - The scheduled maintenance has been completed.
Sep 30, 21:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 19:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud EU.

Scheduled time:

Start: 19:00 UTC on September 30 / 21:00 CEST on September 30
End: 03:00 UTC on October 01 / 05:00 CEST on October 01

During this maintenance window, ABBYY Vantage 3 Cloud EU will be temporarily unavailable while the upgrade is completed.

Please note:

Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Sep 16, 22:32 UTC
Completed - The scheduled maintenance has been completed.
Sep 30, 04:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 02:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US.

Scheduled time:
Start: 02:00 UTC on September 30 / 22:00 EDT on September 29
End: 10:00 UTC on September 30 / 06:00 EDT on September 30

During this maintenance window, ABBYY Vantage 3 Cloud US will be temporarily unavailable while the upgrade is completed.

Please note:
Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Sep 16, 22:31 UTC

Sep 29, 2026

Completed - The scheduled maintenance has been completed.
Sep 29, 16:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 10:00 UTC
Scheduled - ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud AU.

Scheduled time:

Start: 10:00 UTC on September 29 / 20:00 AEST on September 29
End: 18:00 UTC on September 29 / 04:00 AEST on September 30

During this maintenance window, ABBYY Vantage 3 Cloud AU will be temporarily unavailable while the upgrade is completed.

Please note:

Your tenant and all associated data will remain intact and unchanged
No action is required on your part
This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Sep 16, 22:30 UTC

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Resolved - The incident has been resolved.
Sep 25, 01:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 20:39 UTC
Investigating - We are investigating an issue affecting email imports in Vantage Cloud 3. Some customers may find that new emails are not being imported and may see an OAuth 2.0 authentication error when configuring email import.

We have identified an issue with the authentication credentials used for email import and are working to restore service. We will share another update as soon as we have more information.

Sep 24, 20:00 UTC

Sep 24, 2026

Resolved - This incident has been resolved.
Sep 24, 03:34 UTC
Monitoring - We’re pleased to inform you that the earlier issue affecting the FlexiCapture AU environment has been fully resolved. Message processing performance has returned to normal, and the message queue has been cleared. Our team has continued to monitor the system following recovery and no further delays have been observed. Thank you for your patience and understanding throughout this incident.

If you have any further questions or concerns, please feel free to reach out.

Sep 24, 02:22 UTC
Investigating - We are currently experiencing ongoing message processing delays in the FlexiCapture AU environment due to sustained high queue volumes. This is impacting processing speeds for some users. Our technical team is actively working to reduce the backlog and restore system performance. Please be assured that resolving this issue remains a top priority. We appreciate your patience and will continue to provide timely updates as progress is made.
Sep 24, 02:11 UTC