All Systems Operational
Vantage EU Operational
90 days ago
100.0 % uptime
Today
Vantage US Operational
90 days ago
100.0 % uptime
Today
Vantage AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU 2 Operational
90 days ago
99.93 % uptime
Today
FlexiCapture Cloud US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud AU Operational
90 days ago
100.0 % uptime
Today
Timeline US Operational
90 days ago
99.92 % uptime
Today
Timeline JP Operational
90 days ago
100.0 % uptime
Today
Timeline EU Operational
90 days ago
100.0 % uptime
Today
Timeline AU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 6, 2023
Resolved - ABBYY FlexiCapture Cloud Alert was successfully closed and resolved. Detailed information will be available shortly.
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.

Jun 6, 01:27 UTC
Investigating - An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.

Jun 6, 00:25 UTC
Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023
Resolved - This incident has been resolved.
May 31, 14:56 UTC
Investigating - We have detected a degraded performance in the Vantage US service, which may cause the failure of transactions that import or export files to shared folders.
The team has identified the root cause of the issue and applied a fix to resolve it.

May 31, 13:45 UTC
May 30, 2023
Completed - The scheduled maintenance has been completed.
May 30, 17:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 30, 16:01 UTC
Scheduled - The update of ABBYY Vantage in AU Cloud is planned for Wednesday, May 31, 2023, 02:00 AM, AEDT.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.

If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.

May 25, 19:45 UTC
Resolved - ABBYY FlexiCapture Cloud Alert was successfully closed and resolved. Detailed information will be available shortly.
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.

May 30, 14:08 UTC
Investigating - An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.

May 30, 13:59 UTC
Resolved - ABBYY FlexiCapture Cloud Alert was successfully closed and resolved. Detailed information will be available shortly.
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.

May 30, 14:05 UTC
Investigating - An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.

May 30, 13:57 UTC
Resolved - This incident has been resolved.
May 30, 14:02 UTC
Investigating - Task processing was delayed in the following time interval.

13:45 - 14:02 UTC Task processing was delayed and therefore all task was in status processing in this time interval.

Service availability and reliability are a top priority. Thank you for your patience and ongoing support

May 30, 13:45 UTC
May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023
Completed - The scheduled maintenance has been completed.
May 26, 18:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 18:01 UTC
Scheduled - The upcoming scheduled maintenance of ABBYY Vantage in EU Cloud is planned for Friday, May 26, 2023, 08.00 PM, CET.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.

If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.

May 25, 19:42 UTC
Completed - The scheduled maintenance has been completed.
May 26, 11:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 08:00 UTC
Scheduled - The upcoming scheduled maintenance of ABBYY Vantage in US Cloud is planned for Friday, May 26, 2023, 04.00 AM, EDT.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.

If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.

May 25, 19:40 UTC
May 25, 2023
Resolved - This incident has been resolved.
May 25, 17:09 UTC
Update - We are continuing to work on a fix for this issue.
May 25, 17:09 UTC
Update - We are continuing to work on a fix for this issue.
May 25, 17:02 UTC
Identified - We are observing some issues in UiPath connector work.
Unfortunately, at the moment there may be some difficulties in the work of the connector.
The cause of the problem has already been identified and is in the process of being corrected.

May 25, 16:54 UTC
May 24, 2023
Completed - The scheduled maintenance has been completed.
May 24, 19:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 18:01 UTC
Scheduled - The upcoming scheduled maintenance of ABBYY Vantage in EU Cloud is planned for Wednesday, May 24, 2023, 08.00 PM, CET.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.

If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.

May 23, 18:10 UTC
Completed - The scheduled maintenance has been completed.
May 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 07:00 UTC
Update - The upcoming scheduled maintenance of ABBYY Vantage in US Cloud is planned for Wednesday, May 24, 2023, 03.00 AM, EDT.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.

If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.

May 23, 18:15 UTC
Scheduled - The upcoming scheduled maintenance of ABBYY Vantage in US Cloud is planned for Wednesday, May 24, 2023, 03.00 AM, EDT.

During the update, you will not have access to ABBYY Vantage, but all tenant data and Vantage skills will be preserved.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.

If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.

May 23, 18:05 UTC
May 23, 2023
Resolved - ABBYY FlexiCapture Cloud Alert was successfully closed and resolved. Detailed information will be available shortly.
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.

May 23, 13:52 UTC
Investigating - An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.

May 23, 13:43 UTC
Resolved - ABBYY FlexiCapture Cloud Alert was successfully closed and resolved. Detailed information will be available shortly.
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.

May 23, 13:51 UTC
Investigating - An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.

May 23, 13:42 UTC
Resolved - This incident has been resolved.
May 23, 13:48 UTC
Investigating - Task processing was delayed in the following time intervals.
12:20 - 12:33 UTC Task processing was delayed, and therefore all task was in status processing in this time interval.
13:28 - 13:48 UTC Task processing was delayed, and therefore all task was in status processing in this time interval.

Service availability and reliability are a top priority. Thank you for your patience and ongoing support.

May 23, 12:20 UTC
Resolved - This incident has been resolved.
May 23, 12:50 UTC
Investigating - We are observing a slowdown in ABBYY FlexiCapture Cloud AU service.

Operations teams are actively working to resolve the issue. We expect to provide another update within 30 min or as soon as more information becomes available.

May 23, 10:24 UTC
Resolved - ABBYY FlexiCapture Cloud Alert was successfully closed and resolved. Detailed information will be available shortly.
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.

May 23, 12:38 UTC
Investigating - An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.

May 23, 12:31 UTC
Resolved - ABBYY FlexiCapture Cloud Alert was successfully closed and resolved. Detailed information will be available shortly.
Service availability and reliability are a top priority. Thank you for your patience and ongoing support.

May 23, 12:35 UTC
Investigating - An automatic alert was triggered. Service can experience a slowdown or partial outage.
The operations team had been informed and already started an investigation of the issue. We expect to provide another update as soon as more information becomes available.

May 23, 12:27 UTC
Resolved - This incident has been resolved.
May 23, 08:00 UTC
Update - We are continuing to investigate this issue.
May 23, 07:12 UTC
Investigating - We are observing a slowdown in ABBYY FlexiCapture Cloud AU service.

Operations teams are actively working to resolve the issue. We expect to provide another update within 30 min or as soon as more information becomes available.

May 23, 07:10 UTC