All Systems Operational

Vantage Cloud 3 Operational
90 days ago
99.89 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
99.67 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Vantage Cloud 2.7 Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
US2 Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
EU2 Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Timeline Cloud Operational
90 days ago
100.0 % uptime
Today
US Operational
90 days ago
100.0 % uptime
Today
JP Operational
90 days ago
100.0 % uptime
Today
EU Operational
90 days ago
100.0 % uptime
Today
AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
Online Licensing Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

ABBYY Vantage 3 Cloud AU - Scheduled Maintenance and Upgrade Jul 21, 2026 10:00-18:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud AU.

Scheduled time:
Start: 10:00 UTC on July 21 / 20:00 AEST on July 21
End: 18:00 UTC on July 21 / 04:00 AEST on July 22

During this maintenance window, ABBYY Vantage 3 Cloud AU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Jul 10, 2026 - 15:44 UTC

ABBYY Vantage 3 Cloud US - Scheduled Maintenance and Upgrade Jul 22, 2026 02:00-10:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US.

Scheduled time:
Start: 02:00 UTC on July 22 / 22:00 EDT on July 21
End: 10:00 UTC on July 22 / 06:00 EDT on July 22

During this maintenance window, ABBYY Vantage 3 Cloud US will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Jul 10, 2026 - 15:56 UTC

ABBYY Vantage 3 Cloud EU - Scheduled Maintenance and Upgrade Jul 22, 2026 19:00 - Jul 23, 2026 03:00 UTC

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud EU.

Scheduled time:
Start: 19:00 UTC on July 22 / 21:00 CEST on July 22
End: 03:00 UTC on July 23 / 05:00 CEST on July 23

During this maintenance window, ABBYY Vantage 3 Cloud EU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Posted on Jul 10, 2026 - 16:07 UTC
Jul 18, 2026

No incidents reported today.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Completed - The scheduled maintenance has been completed.
Jul 9, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 19:00 UTC
Scheduled - Dear Customer,

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud EU.

Scheduled time:
Start: 19:00 UTC on July 8 / 21:00 CEST on July 8
End: 03:00 UTC on July 9 / 05:00 CEST on July 9

During this maintenance window, ABBYY Vantage 3 Cloud EU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Jun 26, 02:37 UTC
Jul 8, 2026
Completed - The scheduled maintenance has been completed.
Jul 8, 15:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 14:40 UTC
Scheduled - We will be performing emergency maintenance on the ABBYY Vantage 3 AU environment to complete required service updates and maintain platform stability.

The maintenance window is scheduled to begin at 14:40 UTC on July 8 and end at 15:40 UTC on July 8. This corresponds to 12:40 AM – 1:40 AM AEST on July 9.

During this window, we recommend avoiding the submission or processing of new transactions where possible. Transactions submitted during the maintenance window may process slowly or fail. Users may also experience brief delays or intermittent slowness when accessing or working in Manual Review.

We apologize for the short notice and for any disruption this may cause.

Jul 8, 14:28 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 08:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 02:00 UTC
Scheduled - Dear Customer,

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud US.

Scheduled time:
Start: 02:00 UTC on July 8 / 22:00 EDT on July 7
End: 10:00 UTC on July 8 / 06:00 EDT on July 8

During this maintenance window, ABBYY Vantage 3 Cloud US will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Jun 26, 02:31 UTC
Jul 7, 2026
Completed - The scheduled maintenance has been completed.
Jul 7, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 10:00 UTC
Scheduled - Dear Customer,

ABBYY has scheduled a maintenance window to upgrade ABBYY Vantage 3 Cloud AU.

Scheduled time:
Start: 10:00 UTC on July 7 / 20:00 AEST on July 7
End: 18:00 UTC on July 7 / 04:00 AEST on July 8

During this maintenance window, ABBYY Vantage 3 Cloud AU will be temporarily unavailable while the upgrade is completed.

Please note:
+ Your tenant and all associated data will remain intact and unchanged
+ No action is required on your part
+ This maintenance is part of our ongoing efforts to improve platform performance, reliability, and security
+ Service reliability remains a top priority for ABBYY, and we continue to invest in maintaining and enhancing our systems to provide a stable and secure experience

Real-time status updates for ABBYY products can be found at https://status.abbyy.com/. You can also subscribe to notifications.

For any questions or feedback, please contact your ABBYY technical representative directly or reach out to the ABBYY Support team via the web form at https://support.abbyy.com.

Best regards,
The ABBYY Team

Jun 26, 02:22 UTC
Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026
Resolved - The infrastructure issue affecting ABBYY Vantage 3 US has been resolved following corrective actions completed by our cloud provider.

ABBYY has validated that platform services are operating normally, and we have monitored the environment to confirm stability. Processing performance has returned to expected levels, and the intermittent platform errors observed during the incident are no longer occurring.

We appreciate your patience while we worked with our cloud provider to restore service and apologize for the disruption this incident caused.

If you continue to experience issues that you believe are related to this incident, please contact ABBYY Support for assistance.

Jul 4, 19:03 UTC
Monitoring - Our cloud provider has completed the required remediation actions, and document processing performance in the Vantage 3 US region has returned to expected levels.

Transactions are now processing normally, and any remaining backlog is continuing to clear. ABBYY Engineering and Cloud Operations teams are monitoring the environment closely to confirm continued stability.

We will keep this incident in a monitoring state and provide another update if any additional issues are observed.

Jul 4, 16:33 UTC
Identified - We are currently investigating reports of delayed document processing in the Vantage 3 US region.

Some transactions may remain in a processing state longer than expected, and users may experience delays as documents move through the workflow or load in Manual Review.

We have identified that the delays are related to an unusual increase in processing load, which is exceeding the currently available resources.

Our Engineering and Cloud Operations teams are actively working to increase available capacity and restore normal processing performance. Customers may continue to experience delays while transactions are processed and the backlog is reduced.

We will provide another update as soon as additional progress has been made.

Jul 4, 14:16 UTC