All Systems Operational
Vantage EU Operational
90 days ago
100.0 % uptime
Today
Vantage US Operational
90 days ago
100.0 % uptime
Today
Vantage AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU 2 Operational
90 days ago
99.84 % uptime
Today
FlexiCapture Cloud US Operational
90 days ago
99.97 % uptime
Today
FlexiCapture Cloud AU Operational
90 days ago
99.97 % uptime
Today
Timeline US Operational
90 days ago
100.0 % uptime
Today
Timeline JP Operational
90 days ago
100.0 % uptime
Today
Timeline EU Operational
90 days ago
100.0 % uptime
Today
Timeline AU Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 8, 2023

No incidents reported today.

Feb 7, 2023

No incidents reported.

Feb 6, 2023
Completed - The scheduled maintenance has been completed.
Feb 6, 13:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 12:00 UTC
Scheduled - The update of ABBYY Vantage in AU Cloud is planned for Monday, February 6, 2023, 11:00 PM, AEDT.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.

If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.

Feb 3, 15:01 UTC
Feb 5, 2023

No incidents reported.

Feb 4, 2023
Resolved - Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
Feb 4, 02:49 UTC
Identified - ABBYY FlexiCapture Cloud EU2 currently is not available. Operations teams are actively working to resolve the issue. We expect to provide another update as soon as more information becomes available.
Feb 4, 02:31 UTC
Feb 3, 2023
Resolved - This incident has been resolved.
Feb 3, 17:17 UTC
Identified - The issue has been identified, and the fix is being implemented.
Feb 3, 16:54 UTC
Update - We are continuing to investigate this issue.
Feb 3, 15:47 UTC
Investigating - Due to technical reasons, ABBYY Team has stopped import activities in Process skills, which import from SFTP folders. This is a temporary limitation, import will be enabled back as soon as possible. No action is required from the users.

The document import from emails, mobile, connectors and via Public API is unaffected and remains fully functional.

If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Feb 3, 15:40 UTC
Resolved - This incident has been resolved.
Feb 3, 17:11 UTC
Identified - The issue has been identified, and the fix is being implemented.
Feb 3, 16:55 UTC
Update - We are continuing to investigate this issue.
Feb 3, 15:48 UTC
Investigating - Due to technical reasons, ABBYY Team has stopped import activities in Process skills, which import from SFTP folders. This is a temporary limitation, import will be enabled back as soon as possible. No action is required from the users.

The document import from emails, mobile, connectors and via Public API is unaffected and remains fully functional.

If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Feb 3, 15:39 UTC
Resolved - This incident has been resolved.
Feb 3, 17:11 UTC
Identified - The issue has been identified, and the fix is being implemented.
Feb 3, 16:55 UTC
Update - We are continuing to investigate this issue.
Feb 3, 15:47 UTC
Investigating - Due to technical reasons, ABBYY Team has stopped import activities in Process skills, which import from SFTP folders. This is a temporary limitation, import will be enabled back as soon as possible. No action is required from the users.

The document import from emails, mobile, connectors and via Public API is unaffected and remains fully functional.

If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at https://support.abbyy.com.

Feb 3, 15:30 UTC
Completed - The scheduled maintenance has been completed.
Feb 3, 07:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 07:00 UTC
Scheduled - The update of ABBYY Vantage in US Cloud is planned for Friday, February 3, 2023, 11:00 PM, PST.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.

If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.

Feb 2, 14:46 UTC
Feb 2, 2023
Completed - The scheduled maintenance has been completed.
Feb 2, 18:48 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 18:01 UTC
Scheduled - The update of ABBYY Vantage in EU Cloud is planned for Thursday, February 2, 2023, 7:00 PM, CET.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.

If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.

Feb 2, 09:34 UTC
Feb 1, 2023
Completed - The scheduled maintenance has been completed.
Feb 1, 04:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 14:00 UTC
Scheduled - The update of the ABBYY Timeline Cloud (AU) to version 6.0 is planned for the Tuesday, January 31st, 2023, 3PM CET.

Downtime will be up to 1.5 hours. During the update, you will not have access to ABBYY Timeline.

Service reliability is a top priority for ABBYY, therefore, we are continuously working on improving our systems. No action is required from you.

Once the update is finished, we will notify you.

If you have any questions or feedback, please feel free to contact our support team via the web form here https://support.abbyy.com/

Jan 30, 12:08 UTC
Completed - The scheduled maintenance has been completed.
Feb 1, 04:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 12:00 UTC
Scheduled - The update of the ABBYY Timeline Cloud (JP) to version 6.0 is planned for the Tuesday, January 31st, 2023, 1PM CET.

Downtime will be up to 1.5 hours. During the update, you will not have access to ABBYY Timeline.

Service reliability is a top priority for ABBYY, therefore, we are continuously working on improving our systems. No action is required from you.

Once the update is finished, we will notify you.

If you have any questions or feedback, please feel free to contact our support team via the web form here https://support.abbyy.com/

Jan 30, 12:07 UTC
Completed - The scheduled maintenance has been completed.
Feb 1, 04:17 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 05:00 UTC
Scheduled - The update of the ABBYY Timeline Cloud (US) to version 6.0 is planned for the Tuesday, January 31st, 2023, 6AM CET.

Downtime will be up to 1.5 hours. During the update, you will not have access to ABBYY Timeline.

Service reliability is a top priority for ABBYY, therefore, we are continuously working on improving our systems. No action is required from you.

Once the update is finished, we will notify you.

If you have any questions or feedback, please feel free to contact our support team via the web form here https://support.abbyy.com/

Jan 30, 12:04 UTC
Completed - The scheduled maintenance has been completed.
Feb 1, 04:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 04:00 UTC
Scheduled - The update of the ABBYY Timeline Cloud (EU) to version 6.0 is planned for the Tuesday, January 31st, 2023, 5AM CET.

Downtime will be up to 1.5 hours. During the update, you will not have access to ABBYY Timeline.

Service reliability is a top priority for ABBYY, therefore, we are continuously working on improving our systems. No action is required from you.

Once the update is finished, we will notify you.

If you have any questions or feedback, please feel free to contact our support team via the web form here https://support.abbyy.com/

Jan 30, 12:00 UTC
Jan 31, 2023
Completed - The scheduled maintenance has been completed.
Jan 31, 14:23 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 13:00 UTC
Scheduled - The update of ABBYY Vantage in AU Cloud to version V2.3 HotFix 2 is planned for Tuesday, January 31, 2023, 00:00 AM, AEST. You may face temporary performance degradation.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.

If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.

Jan 30, 09:55 UTC
Jan 30, 2023

No incidents reported.

Jan 29, 2023
Completed - The scheduled maintenance has been completed.
Jan 29, 16:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 15:04 UTC
Scheduled - The update of ABBYY Vantage in US Cloud to version V2.3 HotFix 2 is planned for Sunday, January 29, 2023, 07:00 AM, PST. You may face temporary performance degradation.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.

If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.

Jan 27, 13:50 UTC
Jan 28, 2023
Completed - The scheduled maintenance has been completed.
Jan 28, 16:22 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 15:00 UTC
Scheduled - The update of ABBYY Vantage in EU Cloud to version V2.3 HotFix 2 is planned for Saturday, January 28, 2023, 04:00 PM, CET. You may face temporary performance degradation.

Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems. No action is required by you.

If you have any questions or feedback, please feel free to contact our ABBYY Support team via webform at https://support.abbyy.com.

Jan 26, 15:05 UTC
Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.