Completed -
The scheduled maintenance has been completed.
Jul 6, 08:20 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 03:00 UTC
Scheduled -
The infrastructure maintenance of ABBYY FlexiCapture in the EU Cloud is planned for July 6 2025, starting at 5 AM CET. You do not need to take any further action regarding the update.
This maintenance will take 6 hours, including regular database maintenance activity. Please note that during this time, you may experience a temporary increase in resource usage, which could lead to slower performance. We actively monitor the situation to minimize any disruption and ensure the process is completed as efficiently as possible.
If you have any questions or feedback, please contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jul 4, 18:23 UTC
Completed -
The scheduled maintenance has been completed.
Jul 6, 05:54 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 02:30 UTC
Scheduled -
The infrastructure maintenance of ABBYY VANTAGE in the AU Cloud is planned for July 5th 2025. You do not need to take any further action regarding the update.
This maintenance window will start 2:30PM UTC on 5th July 2025 and expected to completed within 5Hrs. Please note that you may experience a temporary slower performance during this time. We actively monitor the situation to minimize disruption and ensure the process is completed as efficiently as possible.
If you have any questions or feedback, please contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jun 25, 16:05 UTC
Resolved -
We are pleased to inform you that the issue has been resolved.
Jul 2, 21:18 UTC
Investigating -
We have identified a file processing issue within Vantage Cloud EU. Our team is actively investigating the issue. We will keep you informed as soon as more information becomes available.
Jul 2, 18:50 UTC
Completed -
We are pleased to inform you that the planned release has been successfully completed. All updates and enhancements are now live, and the system is operating as expected.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jun 29, 11:42 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 09:00 UTC
Scheduled -
The update of ABBYY Vantage in the EU Cloud to version 2.7.1 is planned for Sunday, June 29, 2025, 09:00 AM UTC.
During the update, access to ABBYY Vantage will be temporarily unavailable. Please note that all tenant data and Vantage skills will remain intact. No action is needed on your part.
Service reliability is a top priority for ABBYY therefore, we are continuously working on improving our systems.
This release addresses a range of customer-reported issues across key areas of the platform such as Manual Review, OCR and extraction accuracy for some edge cases, as well as improvements for customers working with Chinese and Thai documents.
You can find real-time status updates for ABBYY products https://status.abbyy.com/. Subscription to notifications is available.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jun 25, 17:46 UTC
Completed -
We are pleased to inform you that the planned release has been successfully completed. All updates and enhancements are now live, and the system is operating as expected. If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jun 28, 13:38 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 09:00 UTC
Scheduled -
The update of ABBYY Vantage in the US Cloud to version 2.7.1 is planned for Saturday, June 28, 2025, 09:00 AM UTC.
During the update, access to ABBYY Vantage will be temporarily unavailable. Please note that all tenant data and Vantage skills will remain intact. No action is needed on your part.
Service reliability is a top priority for ABBYY therefore, we are continuously working on improving our systems.
This release addresses a range of customer-reported issues across key areas of the platform such as Manual Review, OCR and extraction accuracy for some edge cases, as well as improvements for customers working with Chinese and Thai documents.
You can find real-time status updates for ABBYY products https://status.abbyy.com/. Subscription to notifications is available.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jun 25, 17:36 UTC