All Systems Operational

Uptime over the past 90 days. View historical uptime.
Vantage EU Operational
90 days ago
100.0 % uptime
Today
Vantage US Operational
90 days ago
100.0 % uptime
Today
Vantage AU Operational
90 days ago
100.0 % uptime
Today
Proof of Identity US Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud EU2 Operational
90 days ago
100.0 % uptime
Today
FlexiCapture Cloud US Operational
90 days ago
99.97 % uptime
Today
FlexiCapture Cloud AU Operational
90 days ago
99.98 % uptime
Today
Timeline US Operational
90 days ago
100.0 % uptime
Today
Timeline JP Operational
90 days ago
100.0 % uptime
Today
Timeline EU Operational
90 days ago
100.0 % uptime
Today
Timeline AU Operational
90 days ago
100.0 % uptime
Today
SDK Online Licensing Service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Vantage Cloud AU Maintenance Activity Update Jul 5, 2025 02:30-07:30 UTC

The infrastructure maintenance of ABBYY VANTAGE in the AU Cloud is planned for July 5th 2025. You do not need to take any further action regarding the update.

This maintenance window will start 2:30PM UTC on 5th July 2025 and expected to completed within 5Hrs. Please note that you may experience a temporary slower performance during this time. We actively monitor the situation to minimize disruption and ensure the process is completed as efficiently as possible.

If you have any questions or feedback, please contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Posted on Jun 25, 2025 - 16:05 UTC
Jul 2, 2025

No incidents reported today.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025
Vantage Cloud EU 2.7.1 Release Upgrade
Completed - We are pleased to inform you that the planned release has been successfully completed. All updates and enhancements are now live, and the system is operating as expected.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jun 29, 11:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 09:00 UTC
Scheduled - The update of ABBYY Vantage in the EU Cloud to version 2.7.1 is planned for Sunday, June 29, 2025, 09:00 AM UTC.

During the update, access to ABBYY Vantage will be temporarily unavailable. Please note that all tenant data and Vantage skills will remain intact. No action is needed on your part.

Service reliability is a top priority for ABBYY therefore, we are continuously working on improving our systems.

This release addresses a range of customer-reported issues across key areas of the platform such as Manual Review, OCR and extraction accuracy for some edge cases, as well as improvements for customers working with Chinese and Thai documents.

You can find real-time status updates for ABBYY products https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jun 25, 17:46 UTC
Jun 28, 2025
Vantage Cloud US 2.7.1 Release Upgrade
Completed - We are pleased to inform you that the planned release has been successfully completed. All updates and enhancements are now live, and the system is operating as expected.
If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jun 28, 13:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 09:00 UTC
Scheduled - The update of ABBYY Vantage in the US Cloud to version 2.7.1 is planned for Saturday, June 28, 2025, 09:00 AM UTC.

During the update, access to ABBYY Vantage will be temporarily unavailable. Please note that all tenant data and Vantage skills will remain intact. No action is needed on your part.

Service reliability is a top priority for ABBYY therefore, we are continuously working on improving our systems.

This release addresses a range of customer-reported issues across key areas of the platform such as Manual Review, OCR and extraction accuracy for some edge cases, as well as improvements for customers working with Chinese and Thai documents.

You can find real-time status updates for ABBYY products https://status.abbyy.com/. Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jun 25, 17:36 UTC
Jun 27, 2025
Vantage Cloud AU 2.7.1 Release Upgrade
Completed - We are pleased to inform you that the planned release has been successfully completed. All updates and enhancements are now live, and the system is operating as expected.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jun 27, 20:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 14:30 UTC
Scheduled - The update of ABBYY Vantage in the AU Cloud to version 2.7.1 is planned for Friday, June 27, 2025, 02:30 PM UTC.

During the update, access to ABBYY Vantage will be temporarily unavailable. Please note that all tenant data and Vantage skills will remain intact. No action is needed on your part.

Service reliability is a top priority for ABBYY therefore, we are continuously working on improving our systems.

This release addresses a range of customer-reported issues across key areas of the platform such as Manual Review, OCR and extraction accuracy for some edge cases, as well as improvements for customers working with Chinese and Thai documents.

You can find real-time status updates for ABBYY products here - https://status.abbyy.com/ Subscription to notifications is available.

If you have any questions or feedback, don't hesitate to contact your ABBYY technical contact directly or the ABBYY Support team via the webform at https://support.abbyy.com.
Jun 25, 17:24 UTC
Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025
FlexiCapture Cloud AU - Slowness in document processing
Resolved - This incident has been resolved.
Jun 23, 10:04 UTC
Monitoring - We are pleased to inform you that the document processing slowness in the FlexiCapture AU instance has been resolved. Our team is continuing to monitor the system closely to ensure stable performance. We will keep you updated on any further developments.
Jun 23, 07:35 UTC
Identified - We have identified a slowdown in document processing within the FlexiCapture AU instance. Our team is actively investigating the issue. We will keep you informed as soon as more information becomes available.
Jun 23, 07:09 UTC
Jun 22, 2025

No incidents reported.

Jun 21, 2025
FlexiCapture Cloud US - Performance Degradation
Resolved - This incident has been resolved.
Jun 21, 00:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 21, 00:10 UTC
Investigating - Investigating - We have observed performance degradation in Flex Capture Cloud US. Currently, analysis is in progress.
Jun 20, 23:57 UTC
Jun 20, 2025
FlexiCapture Cloud AU - Performance Degradation
Resolved - This incident has been resolved.
Jun 20, 12:11 UTC
Monitoring - Document processing is now operating as expected. We will continue to monitor the queue and will promptly notify of any issues.
Jun 20, 07:10 UTC
Investigating - We have observed performance degradation in Flex Capture Cloud AU. Currently analysis is in progress.
Jun 20, 06:40 UTC
FlexiCapture Cloud AU - Performance Degradation
Resolved - This incident has been resolved.

The temporary slowdown in the AU region was caused due to a surge in document processing. The backlog has been successfully cleared, and all services are now running smoothly.
Our team is actively monitoring the queue for the next two hours to ensure continued stability. Should you notice any issues, please don’t hesitate to contact us at https://support.abbyy.com.
Thank you for your patience and understanding!
Jun 20, 04:30 UTC
Investigating - We have observed performance degradation in Flex Capture Cloud AU. Currently analysis is in progress.
Jun 20, 03:46 UTC
Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

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