Processing delays in Vantage 3.x US

Incident Report for ABBYY

Monitoring

We previously reported that the storage performance issues affecting Vantage US had been resolved. Our engineers have since found that the environment has not fully recovered, and some customers may still see slower processing or occasional “server busy” errors on transactions.

We are continuing to work with our cloud provider while storage performance stabilizes.

We apologize for the confusion and will provide another update as soon as we have more information.

Posted Oct 26, 2026 - 17:51 UTC

This incident affects: Vantage Cloud 3 (US).