Vantage AU update to version 2.6.2 and Firewall introduction
Scheduled Maintenance Report for ABBYY
The scheduled maintenance has been completed.
Posted Jun 28, 2024 - 18:44 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 28, 2024 - 15:00 UTC
The update of ABBYY Vantage in the AU Cloud to version 2.6.2 is planned for 29 June 2024 01:00 AM AEST.

In line with our ongoing focus on enhancing security and consistently providing outstanding service, we will be introducing new firewall functionality in this release.

Actions required from you: Please add the IPs from the IPv4 column here: to your whitelist.
- These IPs will be used for web and API traffic instead of the current one (port 443).
- The IP address for SFTP traffic (port 2022) will not change.

Known issues: If you are using an external IdP, you may encounter an error during the login operation: "400 Bad Request - Request Header Or Cookie Too Large." To avoid this, please use incognito mode or clear cookies in your browser. We plan to deliver a proper fix for this issue within the next few weeks.

This release will also address the following defects:
- Some pages were incorrectly rotated after processing, despite being correctly oriented initially.
- When processing a document with the Process skill, the data catalog of the Document skill was used for processing instead of the data catalog selected in the Process skill settings. This has been fixed for cases where the Process skill references the Document skill only once.
- The Quality Analytics Reporting Warehouse returned incorrect values for the "NumberOfChangedFields" column for skills based on Technology Core 2.0.

You can find further details in the Release Notes (
We do not expect any downtime during the maintenance process – your access to the ABBYY Vantage AU services will not be interrupted.

If you have any questions or feedback, please feel free to contact your ABBYY technical contact directly or the ABBYY Support team via webform at
Posted Jun 26, 2024 - 08:29 UTC
This scheduled maintenance affected: Vantage AU.