Timeline US - Cloud Provider Service Degradation

Incident Report for ABBYY

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 23:21 UTC

Update

All services at our cloud provider have been marked as resolved. We are continuing to monitor the situation closely.
Posted Oct 20, 2025 - 23:00 UTC

Update

Services at our cloud provider are gradually returning to normal.
We are continuing to monitor the situation closely and will provide an update once full recovery has been confirmed.
Posted Oct 20, 2025 - 21:03 UTC

Update

There have been no changes since our last update.
Our cloud provider continues their mitigation efforts.
Timeline services in the US region remain stable, and we will continue to monitor the situation.
Posted Oct 20, 2025 - 20:26 UTC

Update

Our cloud provider’s mitigation efforts are ongoing. The Timeline US region remains stable, and no issues have been observed at this time.
We continue to closely monitor the situation.
Posted Oct 20, 2025 - 19:12 UTC

Update

We are continuing to monitor for any further issues.
Posted Oct 20, 2025 - 17:11 UTC

Monitoring

We are aware of an ongoing issue affecting our cloud provider in the US region. Our systems are currently stable, and we do not anticipate any direct impact to ABBYY Timeline US services. Our teams are actively monitoring the situation and will provide updates when there are any changes in status.
Posted Oct 20, 2025 - 15:40 UTC
This incident affected: Timeline US.