This incident has been resolved. Please reach out to support if you encounter any issues.
Posted Feb 03, 2026 - 20:15 UTC
Identified
A permanent fix is in progress and will take additional time to complete. As a temporary workaround, please reach out to Support for assistance.
Posted Feb 02, 2026 - 22:51 UTC
Update
The investigation is ongoing, and our teams are actively working on the matter. We will provide further updates when available.
Posted Feb 02, 2026 - 22:08 UTC
Update
The investigation is ongoing, and our teams are actively working on the matter. We will provide further updates when available.
Posted Feb 02, 2026 - 17:24 UTC
Update
The investigation is ongoing, and our teams are actively working on the matter. We will provide further updates when available.
Posted Feb 02, 2026 - 16:30 UTC
Investigating
Communication with the online licensing service is failing. We are actively investigating the cause and working on a resolution. Updates will be provided as they become available.