Automatic Alert for ABBYY FlexiCapture Cloud EU2
Incident Report for ABBYY
Postmortem

The alert was triggered in a response to high load during a time when the instance was already scaling up but the capacity was not yet available. During that time there could be extended processing times for some kinds of tasks.

Service availability and reliability is a top priority. Thank you for your patience and ongoing support.

Posted Apr 12, 2023 - 06:33 UTC

Resolved
Service reliability is a top priority for ABBYY, therefore we are continuously working on improving our systems.
Posted Feb 04, 2023 - 02:49 UTC
Identified
ABBYY FlexiCapture Cloud EU2 currently is not available. Operations teams are actively working to resolve the issue. We expect to provide another update as soon as more information becomes available.
Posted Feb 04, 2023 - 02:31 UTC
This incident affected: FlexiCapture Cloud EU2.