ABBYY FlexiCapture Cloud – License Errors

Incident Report for ABBYY

Resolved

This incident has been resolved.
Posted Sep 23, 2026 - 19:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2026 - 15:29 UTC

Update

We are continuing to investigate this issue.
Posted Sep 23, 2026 - 14:40 UTC

Investigating

We are investigating an issue affecting multiple FlexiCapture Cloud customers. Affected customers may see “License has expired or has been deleted” in the Administration and Monitoring console, or a “No License” error. This may prevent document ingestion and other production work.

Our teams are investigating with high priority. We will share an update as soon as we have confirmed information about the cause or recovery.
Posted Sep 23, 2026 - 14:35 UTC
This incident affected: FlexiCapture Cloud (EU, EU2, US, AU).
← Current Status Powered by Atlassian Statuspage